The fastest way to unlock your Samsung phone depends on what you remember
If you have forgotten your PIN, pattern, or password, you have several routes to regain access. The quickest is usually Samsung Find Mobile if you set it up before you locked yourself out — it lets you reset your lock screen from another device in minutes. If that is not available, Google Account recovery works on most Samsung phones running Android 5.0 and newer. For older phones or if neither of those options work, a factory reset through recovery mode will unlock the phone but will erase all data on it.
The method that works for you depends on whether you have internet access, whether you remember your Google Account password, and how much data you are willing to lose. Start with the method that requires the least data loss, then move to the next if it does not work.
Key Takeaways
- Samsung Find Mobile can unlock your phone remotely if you registered the device and have access to another phone or computer.
- Google Account recovery works on most Samsung phones if you remember the email address and password you used to set up the phone.
- A factory reset through recovery mode will unlock any Samsung phone but will delete all photos, messages, apps, and files stored on the device.
- If you have a Samsung account, you can also use Samsung Find Mobile's web portal to unlock your phone from any computer with internet access.
Unlock using Samsung Find Mobile (fastest if set up)
If you registered your Samsung phone with a Samsung account before you locked yourself out, you can unlock it remotely through the Samsung Find Mobile website. Go to findmobile.samsung.com from any computer or phone with internet access. Sign in with the Samsung account email and password you used on the locked phone.
Once you are logged in, select your phone from the list of devices. Click Unlock. The phone will receive a command to remove the lock screen. This usually takes 30 seconds to 2 minutes. You will then be able to swipe the screen without entering a PIN or pattern. This method works only if you set up the Samsung account before you locked the phone.
If you do not remember your Samsung account password, you can reset it on the Samsung website before you start. Look for Forgot password? on the login page and follow the steps to verify your identity using your email address.
Unlock using your Google Account (works on most Android phones)
Most Samsung phones running Android 5.0 or newer allow you to unlock the phone using the Google Account that was set up on it. After you enter an incorrect PIN or pattern five times, the phone will show a message saying Try again in 30 seconds. Wait for the timer to count down, then look for a link that says Forgot pattern?, Forgot PIN?, or Forgot password? — the exact wording varies by Android version.
Tap that link. The phone will ask you to enter the email address and password for the Google Account linked to the phone. If you remember both, enter them. The phone will verify your identity and unlock the lock screen. You can then set a new PIN or pattern.
This method works only if you remember the Google Account email and password. If you do not, you will need to reset your Google password from another device before you can use this method. Go to accounts.google.com, click Security on the left, and follow the password reset steps.
Factory reset through recovery mode (erases all data)
If neither Samsung Find Mobile nor Google Account recovery works, a factory reset will unlock the phone. This method erases everything on the phone — all photos, messages, contacts, apps, and files. Use this only if you have no other option or if you have already backed up your data elsewhere.
The steps to enter recovery mode vary slightly by Samsung model, but the process is similar on most phones. Power off the phone completely. Then press and hold Power + Volume Up + Bixby (or Power + Volume Up + Home on older models) until the Samsung logo appears. Release the buttons. The recovery menu will appear on the screen.
Use the volume buttons to navigate to Wipe data / factory reset. Press the Power button to select it. The phone will ask you to confirm. Select Yes using the volume buttons and press Power to confirm. The reset will take 2 to 5 minutes. When it finishes, the phone will restart and show the initial setup screen, with no lock screen active.
After the reset, you will need to set up the phone again from the beginning. You will be asked to sign in with a Google Account. Use the same account that was on the phone before, and the phone will restore your contacts, calendar, and some app data from Google's backup.
What to do if you do not remember your Google Account password
If you cannot use Google Account recovery because you do not remember the password, reset it before you try to unlock the phone. Go to accounts.google.com/signin/recovery from another device. Enter the email address for the account. Google will ask you to verify your identity — usually by sending a code to a recovery email or phone number you set up on the account.
If you no longer have access to the recovery email or phone number, Google has a longer verification process. You will be asked questions about your account history and activity. Answer as accurately as you can. This process can take several hours or longer. Once Google confirms your identity, you can set a new password and use it to unlock your Samsung phone.
Preventing lockouts in the future
Set up Samsung Find Mobile before you need it. Go to Settings > Accounts and backup > Samsung account on your phone and sign in or create a Samsung account. Once you have done this, you can unlock the phone remotely from findmobile.samsung.com if you ever forget your PIN or pattern.
Also make sure you remember the Google Account email and password that is set up on your phone. Write it down in a safe place, or store it in a password manager. This account is your backup unlock method on most Samsung phones.
Frequently Asked Questions
Will unlocking my phone erase my data?
Not if you use Samsung Find Mobile or Google Account recovery — both unlock the phone without erasing anything. A factory reset through recovery mode will erase all data on the phone. If you have already backed up your photos and files to Google Drive or Samsung Cloud, you can restore them after the reset.
How long does it take to unlock a Samsung phone with Samsung Find Mobile?
Usually 30 seconds to 2 minutes. The phone must have internet access (WiFi or mobile data) to receive the unlock command. If the phone is offline, the unlock will happen the next time it connects to the internet.
Can I unlock my Samsung phone if I do not have another device?
If you have access to a computer with internet, you can use Samsung Find Mobile's website or Google Account recovery. If you have no access to any other device, a factory reset through recovery mode is your only option — press Power + Volume Up + Bixby to enter recovery mode without needing another device.
What if my Samsung phone is too old to use these methods?
Very old Samsung phones (before Android 5.0) may not support Google Account recovery. Samsung Find Mobile works on most phones from 2015 onward. If your phone is older and neither method works, a factory reset is the only way to unlock it.
Do I need a Samsung account to unlock my phone?
No. A Google Account is enough on most Samsung phones. A Samsung account is helpful because it lets you unlock the phone remotely through Samsung Find Mobile, but it is not required. Google Account recovery works without a Samsung account.