The fastest way: check the back or bottom of your TV

Your Samsung TV model number is printed on a sticker on the back panel or bottom edge of the set. Look for a white or silver label that says "Model" followed by a code — it usually starts with letters like UN, QN, or N, then numbers. The full model number might look like UN55AU7000 or QN65Q80A. This sticker is the quickest place to find it without turning on the TV.

If the back sticker is worn or hard to read, try the bottom edge where the TV sits on its stand. Samsung often places a second label there. Use your phone's flashlight to see it clearly if the area is dark.

Key Takeaways

  • The model number is printed on a sticker on the back or bottom of your TV and starts with letters like UN, QN, or N followed by numbers.
  • If you cannot find the physical sticker, go to Settings > Support > About This TV on your remote to see the model number on screen.
  • The model number tells you the screen size, year of manufacture, and feature tier, which matters when you search for manuals or replacement parts.
  • Write down the full model number before you contact Samsung support or search for help online, because partial numbers often return wrong results.

Find it on your TV screen using the remote

If the sticker is missing or unreadable, use your Samsung remote to pull up the model number on screen. Press the Home button, then navigate to Settings. From there, go to Support, then About This TV. The model number appears near the top of the screen.

This method works on all Samsung smart TVs made in the last decade. If your remote does not have a Home button, look for a button with a house icon or try the Menu button instead. The path may vary slightly between older and newer models, but Support and About This TV are standard on all of them.

What the model number tells you

The model number encodes information about your TV. The first letters (UN, QN, or N) indicate the market and feature level. The first digit after the letters is usually the screen size in inches — a UN55 is 55 inches, a UN75 is 75 inches. The next digits show the year and series within that year.

This matters because it determines which manuals, firmware updates, and replacement parts fit your TV. A wall mount designed for a UN55 model from 2020 may not work on a UN55 model from 2023, even though both are 55 inches. Always use the full model number when searching for accessories or support.

Check the original box or paperwork

If you still have the box your TV came in, the model number is printed on the side or back. Look for a label with product details. The manual or warranty card inside the box also lists the model number on the first page or cover.

If you no longer have the box, check any paperwork from your purchase — a receipt, invoice, or packing slip from the retailer. These documents often include the model number. This is especially useful if the TV itself is damaged or the stickers are worn away.

Use the serial number if you cannot find the model number

The serial number is different from the model number, but Samsung support can look up your TV using it. The serial number is also on the back sticker, usually below or next to the model number. It is a longer string of letters and numbers unique to your specific TV.

If you contact Samsung support and cannot read the model number, provide the serial number instead. They can pull up your TV's details and help you find manuals, warranty information, or troubleshooting steps. However, the model number is faster for your own searches online.

Why you need the model number

The model number is essential for finding the right manual, downloading firmware updates, ordering replacement parts, and getting accurate support. Searching for help with just "Samsung TV" returns thousands of results for different models with different features and fixes. The model number narrows it down to your exact TV.

It also matters for warranty claims and repairs. Samsung's service centers use the model number to confirm what parts are covered and what repairs are possible. If you ever need to sell or give away the TV, the model number helps the next owner find documentation and support.

Frequently Asked Questions

Is the model number the same as the serial number?

No. The model number describes the type and year of your TV — all UN55AU7000 TVs are the same model. The serial number is unique to your individual TV and is used for warranty and repair tracking. Both are on the back sticker, but they are different codes.

What if the sticker on the back is completely worn off?

Use your remote to navigate to Settings > Support > About This TV. The model number displays on screen even if the physical sticker is gone. This is the most reliable backup method for any Samsung smart TV.

Can I find the model number online if I bought the TV years ago?

If you have your receipt or order confirmation email, the model number may be listed there. You can also contact Samsung support with your serial number or the date of purchase, and they can look up the model for you. However, checking the TV itself is always faster.

Does the model number change if I update the software?

No. The model number is fixed and does not change with software updates. Firmware updates improve performance and add features, but your TV remains the same model. The model number only changes if you buy a different TV.

Why do some Samsung TVs have UN and others have QN in the model number?

UN indicates a standard consumer TV, while QN indicates a premium QLED or high-end model. The letters show the market segment and feature tier. Both are valid Samsung model numbers; QN models typically have better picture quality and more advanced features than UN models from the same year.