The quickest place to look: the back or bottom of your TV

Your Samsung TV model number is printed on a sticker on the back panel or bottom edge of the set. Look for a white or silver label with small text. The model number usually starts with letters (like QN, UN, or LH) followed by numbers. It will be near other information like the serial number and power specifications.

If your TV is mounted on a wall, you may need to pull it slightly forward or use a flashlight to read the sticker clearly. The label is typically placed in a corner of the back panel, often near where the power cable connects.

Key Takeaways

  • The model number sticker is on the back or bottom of your TV, usually near the power connection point.
  • Samsung model numbers start with letters like QN, UN, or LH followed by numbers and sometimes additional letters.
  • If you cannot access the back of your TV, check your original purchase receipt or the Samsung SmartThings app.
  • The model number is different from the serial number, which is also on the same sticker but serves a different purpose.
  • You may need the model number to find warranty information, read manuals, or get technical support from Samsung.

Finding the model number in your TV's settings menu

You can also find your model number by navigating through your TV's on-screen menu without moving the set. Press the Menu button on your remote and look for an option labeled "About TV," "System Information," or "Device Information." The exact menu path varies by TV age and software version.

Once you open that section, scroll through the information displayed. Your model number will appear alongside other details like the software version and serial number. Write down the full model number exactly as it appears, including all letters and numbers.

Checking your original purchase receipt or documentation

Your original receipt from the store where you bought the TV often lists the model number. Look for a line item that shows the product name or model code. If you have the original box the TV came in, the model number is printed on the outside and inside of the packaging.

The user manual that came with your TV also displays the model number on the cover or first page. If you no longer have the physical manual, you can search for it on Samsung's support website by entering your model number — though this creates a circular problem if you do not know the number yet. In that case, use one of the other methods first.

Using the Samsung SmartThings app to locate the model number

If your TV is connected to Wi-Fi and you have the SmartThings app installed on your phone, you can find the model number through the app. Open SmartThings, select your TV from the list of devices, and tap the settings icon (usually a gear or three dots). Look for a section called "Device Information" or "About."

The model number will be displayed in that section along with other technical details. This method works only if your TV is already set up and connected to your home network. If your TV is new and not yet connected, use the physical sticker method instead.

Understanding what the model number tells you

Samsung model numbers contain information about your TV's features and release year. The first letters indicate the TV type — QN models are typically high-end QLED TVs, UN models are standard LED TVs, and LH models are commercial displays. The numbers that follow show the screen size in inches and the year of release.

For example, a model number like QN65Q80C means it is a 65-inch QLED TV from a specific product generation. Knowing how to read your model number helps you find the right accessories, compatible parts, and support resources. However, for most purposes, you only need to provide the complete model number as printed — you do not need to decode it yourself.

What to do if the sticker is damaged or unreadable

If the sticker on the back of your TV is worn, faded, or missing, your settings menu is your best option. Navigate to the About TV or System Information section as described above. This information is stored in your TV's software and will remain readable even if the physical label has deteriorated.

If you cannot access the settings menu because the TV will not power on, and you no longer have your receipt or original box, contact Samsung support directly. You can provide them with your serial number (if visible on a different part of the TV) or your purchase information, and they can help you identify the model.

Where you will need your model number

You will need your model number when downloading the user manual from Samsung's website, ordering replacement parts like remote controls or power cables, registering your TV for warranty coverage, or contacting Samsung technical support. Having the model number ready before you call or visit a support page saves time and ensures you get information specific to your exact TV model.

Some retailers and repair shops also ask for the model number to verify warranty status or to order the correct replacement parts. Keep a note of your model number in a safe place, such as a document on your phone or a file with other household appliance information.

Frequently Asked Questions

Is the model number the same as the serial number?

No. The model number identifies the TV type and generation, while the serial number is unique to your specific unit. Both appear on the same sticker on the back of your TV. The model number looks like QN65Q80C, while the serial number is a longer string of characters used for warranty and repair tracking.

What if my TV is too old to have a settings menu option?

Older Samsung TVs may not have an About TV menu. In that case, the physical sticker on the back is your only option. If the sticker is unreadable, contact Samsung with your serial number or purchase date, and they can help identify the model based on that information.

Can I find the model number on the remote control?

The remote control does not display the TV model number. However, the remote model number is sometimes printed on the back of the remote itself. If you need the TV model number, use the back panel sticker or the settings menu instead.

Do I need the model number to get warranty service?

Samsung can look up your warranty using your serial number, but having the model number ready makes the process faster. If you are registering your TV for an extended warranty, you will definitely need the model number. Check your warranty documentation to see what information Samsung requires.

What should I do if I find multiple numbers on the back sticker?

The back sticker contains several numbers: the model number, serial number, and sometimes a part number. The model number is the one that starts with letters like QN, UN, or LH. Write down the entire model number including all letters and numbers that follow those initial letters.