The quickest way to disable captions
On most Samsung TVs, you turn off closed captions by pressing the Caption button on your remote control. This button is usually marked with "CC" or "Caption" and sits near the top or middle of the remote. Press it once and the captions disappear. Press it again and they come back.
If your remote does not have a dedicated Caption button, or if that button does not work, you can turn off captions through the TV's menu instead. The menu route takes a few more steps but works on every Samsung model.
Key Takeaways
- The Caption button on your Samsung remote (marked "CC") is the fastest way to toggle captions on and off.
- If your remote has no Caption button, you can disable captions through the TV menu under Accessibility or Subtitles settings.
- The exact menu path varies slightly by model year, but the setting is always in the same general area of the settings menu.
- Captions that are turned off in the menu stay off until you turn them back on — the TV does not re-enable them automatically.
Using the menu if your remote has no Caption button
Start by pressing the Menu button on your remote. On newer Samsung models, this may be labeled Home instead. A menu will appear on your screen.
Look for a section called Settings or a gear icon. Select it. Then look for Accessibility or Subtitles — different model years use different names, but both lead to the same place. Once you find it, select it and look for an option that says Closed Caption, Caption, or Subtitles. Change it from On to Off.
Press the back or exit button to close the menu. The captions should now be gone.
When captions stay on even after you turn them off
Sometimes captions come from the broadcast itself rather than your TV's caption system. This happens most often with streaming apps like Netflix, YouTube, or Hulu. If you turn off your TV's closed captions but the words stay on the screen, the app is adding them, not your TV.
To turn off captions in a streaming app, pause the video and look for a settings icon (usually three dots or a gear). Select it and look for Subtitles, Captions, or CC. Turn that off instead. Each app stores this setting separately, so you may need to do this for each one.
Checking your TV's caption settings if the button does not work
If you press the Caption button and nothing happens, the button itself may be broken or your remote may need new batteries. Try replacing the batteries first — a weak remote often stops responding to buttons even though it still works for volume and power.
If new batteries do not fix it, use the menu method described above. If the menu method works but the Caption button still does not, the button is likely broken. You can still turn captions on and off through the menu, or you can use a universal remote that has a working Caption button.
Different caption modes on Samsung TVs
Samsung TVs actually have three caption settings, not just on and off. When you press the Caption button repeatedly, it cycles through them: Off, On, and On (Mute). The "On (Mute)" mode shows captions even when the TV volume is muted, which is useful if you are watching in a quiet space.
If you want captions to appear only when the volume is muted, cycle to that mode instead of turning them completely off. This way, captions will come back automatically the next time you mute the TV.
Captions in different input sources
If you use cable, satellite, an antenna, or a streaming device connected to your Samsung TV, the caption setting may be different for each input. Turning off captions while watching cable does not turn them off for your streaming device, and vice versa.
This is by design — your TV remembers the caption preference for each input separately. So if captions are on for one input but you want them off, make sure you are on the right input before you change the setting. Use your remote's Input or Source button to switch between them.
Frequently Asked Questions
Why do captions keep turning back on by themselves?
Your TV is probably remembering the caption setting from a previous input or app. Check which input you are using — cable, satellite, streaming device, or built-in app — and turn off captions for that specific input. The TV stores the setting separately for each one.
Can I turn off captions for just one channel or app?
No. Your TV's caption setting applies to whatever you are watching on that input at the moment. If you switch channels on cable, captions stay on or off for all of them. If you want captions off for one app but on for another, you will need to change the setting each time you switch apps.
What if the menu does not have an Accessibility option?
Try looking under Picture or Sound instead — older Samsung models sometimes put the caption setting in a different place. If you still cannot find it, try pressing the Caption button on your remote, which works on almost all models regardless of menu layout.
Do I need to turn off captions separately for each HDMI input?
Yes. If you have a cable box on HDMI 1 and a streaming device on HDMI 2, your TV remembers the caption setting for each one separately. Switch to the input you want to change, then turn captions off for that input only.