Where to find the voice narration setting
Samsung TVs include a feature called Voice Guide that reads menu options and on-screen text aloud. To turn it off, press the Menu button on your remote, then navigate to Settings. From there, go to General, then Accessibility, then Voice Guide. Toggle it to Off.
The exact menu path can vary slightly depending on your TV model and software version. If you cannot find Voice Guide under Accessibility, look for it under Sound or Picture and Sound instead. Some older Samsung models place it in a different location, but it will always be in the settings menu.
Key Takeaways
- Voice Guide is found in Settings > General > Accessibility on most Samsung TV models.
- You can toggle Voice Guide on or off at any time using your remote.
- If your TV is still narrating after you turn off Voice Guide, check that you did not accidentally enable a different accessibility feature like Audio Description.
- Some Samsung TVs allow you to adjust Voice Guide speed and volume before turning it off completely.
Using your remote to access the setting faster
On newer Samsung remotes, you can press and hold the Settings button (sometimes labeled with a gear icon) to jump directly to the settings menu. This skips the need to press Menu first. Once in settings, the navigation is the same: General > Accessibility > Voice Guide > Off.
If your remote does not have a dedicated Settings button, the Menu button will work. Look for a button with three horizontal lines or a grid pattern. Press it once to open the main menu, then use the arrow buttons to navigate to Settings.
Turning off Audio Description instead
If you hear narration describing what is happening on screen during shows or movies, you may have Audio Description turned on instead of Voice Guide. Audio Description is a separate feature that provides spoken descriptions of action and scenes. To turn it off, go to Settings > General > Accessibility > Audio Description and toggle it to Off.
Audio Description and Voice Guide are different. Voice Guide narrates the TV menu and settings. Audio Description narrates what happens in the content you are watching. You may want one on and the other off, depending on your needs. Check both settings if you are hearing narration from multiple sources.
Adjusting Voice Guide volume and speed before turning it off
Before you disable Voice Guide completely, you can adjust how loud it is and how fast it speaks. In the Voice Guide menu, look for options labeled Volume and Speed. Lower the volume slider to reduce how loud the narration is, or slow down the speed if the voice is talking too fast for you to follow.
Some users prefer to keep Voice Guide on but at a lower volume so they can still hear menu descriptions without the feature being intrusive. If you find yourself turning Voice Guide on and off frequently, try adjusting these settings first to see if a quieter or slower version works better for your situation.
What to do if Voice Guide is still on after you turn it off
If you toggled Voice Guide to Off but your TV is still narrating, the setting may not have saved. Go back to Settings > General > Accessibility > Voice Guide and confirm it shows Off. If it does, try pressing the Exit or Back button on your remote to close the settings menu and let the change take effect.
If the narration continues, restart your TV by unplugging it for 30 seconds, then plugging it back in. This clears the TV's memory and forces it to reload your settings. After the restart, check the Voice Guide setting again to make sure it is still set to Off. If narration persists after a restart, you may have a different accessibility feature enabled — check Audio Description and Closed Captions settings as well.
Checking other accessibility features that might cause narration
Closed Captions display text on screen but do not produce sound, so they are not the cause of voice narration. However, some Samsung TVs have a feature called Text-to-Speech or Screen Reader that can be turned on separately. Look in Settings > General > Accessibility for any feature with "voice," "narration," "reader," or "description" in the name and turn it off.
If you have connected external devices like a soundbar, streaming device, or cable box to your TV, the narration might be coming from one of those devices instead of the TV itself. Check the settings on those devices as well. Some streaming apps like Netflix also have their own audio description settings that override the TV's settings.
Frequently Asked Questions
Why does my Samsung TV have Voice Guide turned on by default?
Samsung includes Voice Guide as an accessibility feature to help people with vision loss navigate the TV menu. It is sometimes turned on during initial setup or after a software update. You can turn it off permanently, and it will stay off until you manually turn it back on.
Can I turn off Voice Guide for just one app or input?
No. Voice Guide is a TV-wide setting that affects all menus and inputs. However, some streaming apps have their own audio description settings that you can control separately. Check the app's settings menu if you want to turn off narration for that app only.
Will turning off Voice Guide affect my closed captions?
No. Voice Guide and closed captions are separate features. Turning off Voice Guide will not change your closed caption settings. You can have captions on while Voice Guide is off, or vice versa.
What if I cannot find the Accessibility menu on my Samsung TV?
Older Samsung TV models may have Voice Guide in a different location. Try looking under Settings > Sound or Settings > Picture and Sound. If you still cannot find it, check your TV's manual or visit Samsung's support website with your specific model number.
Can I use my phone to turn off Voice Guide?
Some Samsung TVs work with the SmartThings app on your phone, which lets you control certain settings remotely. However, Voice Guide is usually only available through the TV remote and the on-screen menu. Use your physical remote to access Settings > General > Accessibility > Voice Guide.