The fastest way to disable Voice Guide
Voice Guide on Samsung TVs is an accessibility feature that reads menu options and program information aloud. To turn it off, press the Menu button on your remote, navigate to Settings, then General, then Accessibility, and select Voice Guide. Toggle it to Off. The setting takes effect when ready.
If you cannot find Accessibility in the Settings menu, your TV model may list it under Sound instead. The exact menu path varies slightly between Samsung TV models made in different years, but the Voice Guide toggle itself is always in one of these two locations.
Some Samsung remotes also have a dedicated accessibility button that opens Voice Guide settings directly. Check your remote for a button marked with an ear symbol or the word "Accessibility"—pressing it once may jump straight to the Voice Guide toggle without navigating through menus.
Key Takeaways
- Voice Guide is turned off through Settings > General > Accessibility > Voice Guide, or Settings > Sound > Voice Guide depending on your TV model.
- The setting takes effect when ready after you toggle it to Off.
- Some Samsung remotes have a dedicated accessibility button that opens Voice Guide settings in one press.
- If Voice Guide turns back on after you restart the TV, check whether a connected device (soundbar, receiver, or streaming box) has its own voice feature enabled.
Why Voice Guide turns back on after you disable it
Voice Guide sometimes reactivates after a power cycle or software update. This usually happens because a connected device—such as a Samsung soundbar, receiver, or streaming device—has its own voice guide or accessibility feature enabled. When that device connects to your TV, it can trigger the TV's Voice Guide to turn back on.
To prevent this, check the settings on any soundbar or external device connected to your TV. Look for accessibility, voice guide, or audio description settings on those devices and disable them as well. If you use a streaming device like a Roku, Fire Stick, or Apple TV, those platforms have separate voice settings that do not affect your TV directly—but disabling them there will stop the feature from activating when you use those apps.
If Voice Guide keeps reactivating and you have no external devices connected, restart your TV by unplugging it for 30 seconds, then plugging it back in. This clears temporary settings that may be causing the feature to reset.
Controlling Voice Guide volume if you need to keep it on
If you must keep Voice Guide enabled for accessibility reasons but find the volume too loud or too quiet, you can adjust it without turning the feature off entirely. Go to Settings > General > Accessibility > Voice Guide Volume and move the slider to your preferred level.
You can also control Voice Guide speech speed in the same menu. Select Voice Guide Speed and choose between Slow, Normal, or Fast. Slower speeds are easier to follow if the default pace feels rushed.
What to do if the Voice Guide menu is hard to navigate
If Voice Guide is already on and the spoken menu instructions are confusing or too fast, use your remote's arrow buttons to move through the menu slowly. Press Down arrow three times to reach Accessibility, then press Right arrow to enter that submenu, then press Down once to reach Voice Guide, then press Right arrow to toggle it off.
Alternatively, if your remote has a number pad, you may be able to jump directly to settings by pressing specific number combinations—check your remote's manual or the back of the remote itself for a quick-access code. Some Samsung remotes print these codes on the battery cover.
Voice Guide on different Samsung TV models
Older Samsung TVs (2015 and earlier) sometimes list Voice Guide under Settings > Sound > Voice Guide instead of under Accessibility. Mid-range models (2016–2019) typically use Settings > General > Accessibility. Newer Samsung TVs (2020 and later) follow the same path but may also offer Voice Guide control through the TV's voice assistant if you have Bixby or Google Assistant enabled.
If you own a Samsung TV and cannot locate Voice Guide in either location, consult your TV's manual or the model number on the back of the set. The manual will show the exact menu path for your specific year and series. You can also search for your model number on Samsung's support website to find a PDF manual with screenshots.
Frequently Asked Questions
Can I turn off Voice Guide without using the menu?
Some Samsung remotes have a dedicated accessibility button that toggles Voice Guide on and off in a single press. Look for a button with an ear icon or the word "Accessibility" printed on it. If your remote does not have this button, you must use the menu method described above.
Does turning off Voice Guide affect closed captions?
No. Voice Guide and closed captions are separate features. Disabling Voice Guide will not turn off captions, and turning off captions will not affect Voice Guide. You can manage each one independently in the Accessibility menu.
Why does Voice Guide keep turning on when I use my soundbar?
Your soundbar may have its own voice guide or audio description feature enabled. Check your soundbar's settings menu or remote for accessibility options and disable them. Some soundbars sync settings with the TV, so turning off the feature on the soundbar may prevent it from reactivating the TV's Voice Guide.
Is Voice Guide the same as Bixby voice commands?
No. Voice Guide reads menu text aloud for accessibility. Bixby is a voice assistant that responds to your spoken commands. You can disable Voice Guide while keeping Bixby enabled, or vice versa. Both are controlled in separate menus under Settings > General > Accessibility or Settings > Sound.
What if Voice Guide is in a language I don't understand?
Go to Settings > General > Language and change the TV's system language. Voice Guide will then speak in that language. After you change the language, navigate back to Accessibility and turn Voice Guide off if you no longer need it.