The fastest way to disable closed captions

The quickest way to turn off closed captions on a Samsung TV is to press the CC button on your remote control. On most Samsung remotes, this button is clearly labeled and sits near the volume and channel controls. A single press toggles captions off; press it again to turn them back on.

If your remote does not have a dedicated CC button, or if the button is not responding, you can access the same setting through your TV's menu system. This takes about 30 seconds and works on every Samsung model.

Key Takeaways

  • The CC button on your Samsung remote is the fastest way to turn captions on and off when ready.
  • If your remote has no CC button, go to Settings > Accessibility > Caption Settings and toggle captions off.
  • Different Samsung TV models (older LCD, newer QLED, Frame TV) have the same menu path, though button names may vary slightly.
  • Captions may reappear if your TV is set to turn them on automatically for certain inputs or programs.

Using the menu system when the CC button does not work

Press the Menu button on your remote to open the main menu. You will see options like Picture, Sound, and Accessibility. Navigate to Accessibility using the arrow buttons on your remote.

Once in Accessibility, look for Caption Settings or Captions. Select it and you will see an on/off toggle. Move to Off and press Enter. The captions will disappear when ready. Exit the menu by pressing Menu again or the Back button.

On some older Samsung models, the path may be Settings > General > Accessibility > Caption Settings instead. The principle is the same: find Accessibility, then Captions, then turn it off.

Why captions keep coming back on

If you turn off captions but they reappear when you change channels or switch inputs, your TV may have auto-caption enabled for specific sources. This is common when an HDMI input (like a cable box or streaming device) sends a signal that includes caption data.

To prevent this, go back to Caption Settings and look for an option called Auto Caption or Caption Mode. Set it to Off instead of On or Default. This tells your TV not to set up captions automatically when it detects them in the incoming signal.

If the problem persists, check whether the device connected to that HDMI port (your cable box, streaming stick, or game console) has its own caption settings turned on. Turning off captions at the source device will prevent them from appearing on your TV.

Different remote types and where to find the CC button

Samsung makes several remote designs. On the standard infrared remote (the most common type), the CC button is usually in the upper right area, near the colored buttons. On the newer Samsung Smart Remote (the slim one with a microphone), the CC button may be in a different location—often on the left side or accessible by pressing the More button (three horizontal lines) to reveal additional controls.

If you cannot locate the CC button, the menu method described above will work regardless of remote type. You do not need a specific button to access the Accessibility menu.

Captions on specific apps versus the TV itself

Keep in mind that some streaming apps (Netflix, YouTube, Hulu, Disney+) have their own caption controls separate from your TV's system. If captions are on in the Netflix app, turning off captions on your TV will not affect them. You will need to turn off captions within the app itself.

To check: pause the show or movie and look for a CC icon or Subtitles option in the app's player controls. Turn captions off there. Your TV's caption settings control only broadcast television, cable, and HDMI inputs—not content playing inside apps.

Troubleshooting if captions still will not turn off

If captions remain on even after you have turned them off in Settings and disabled Auto Caption, restart your TV. Unplug it from the wall outlet for 30 seconds, then plug it back in. This clears temporary settings and often resolves stuck caption behavior.

If the problem continues after a restart, the issue may be with the connected device (cable box, streaming device, or antenna input) rather than the TV itself. Try connecting a different HDMI device to the same port to see whether captions appear. If they do not, the original device is sending caption data that your TV is displaying. Contact the device manufacturer or your cable provider for help disabling captions at that source.

Frequently Asked Questions

Can I turn off captions for just one channel or input?

No. Your TV's caption setting applies to all inputs and channels. However, if captions are coming from a specific device (like a cable box), you can turn them off in that device's settings instead of on the TV. This gives you more control over which sources show captions.

Why do captions turn back on after I restart my TV?

If captions reappear after a restart, Auto Caption is likely still enabled. Go back to Settings > Accessibility > Caption Settings and make sure both Captions and Auto Caption are set to Off. Save the changes and restart again.

Do I need to turn off captions separately for each HDMI input?

No. The caption setting is global and applies to all inputs. However, if one specific device (like your cable box) keeps sending captions, you may need to disable captions in that device's own menu rather than on the TV.

Will turning off captions affect the sound on my TV?

No. Captions are a visual feature only and have no effect on audio or volume. Turning them off changes only what appears on screen.

What if my remote is lost or broken?

You can still turn off captions using the menu buttons on the TV itself. Most Samsung TVs have physical buttons on the back or side of the set. Use these to navigate to Settings > Accessibility > Caption Settings and turn captions off, just as you would with the remote.