Turn Off Closed Captioning in Your TV Settings
To remove closed captioning from your Samsung TV, go to the home screen, select Settings, then navigate to Accessibility and choose Caption (or Closed Caption, depending on your model year). Toggle the setting to Off. This disables captions across all channels and inputs unless you turn the feature back on.
The exact menu path varies slightly between Samsung TV models made in different years. Older models may label the setting Subtitles instead of Caption, but the location remains in the Accessibility section. If you cannot find Accessibility in your Settings menu, check under General or System first—some models nest it there.
Once you turn off captions this way, they stay off until you manually re-enable them. This is different from using your remote's caption button, which toggles captions on and off temporarily without changing the permanent setting.
Key Takeaways
- Open Settings, go to Accessibility, find Caption, and toggle it to Off to disable captions permanently on your Samsung TV.
- The menu location may differ by model year; check under General or System if Accessibility is not visible in your main Settings menu.
- Pressing the Caption button on your remote turns captions on and off temporarily without changing your permanent setting.
- Captions may reappear if you switch to a different input or if a specific app has its own caption setting enabled.
Using Your Remote's Caption Button for Quick On-and-Off
Most Samsung remotes have a dedicated Caption or CC button that toggles captions on and off without opening the Settings menu. This is the fastest way to turn captions off for a single viewing session. Press the button once to turn captions off, and press it again to turn them back on.
The Caption button does not change your TV's permanent settings—it only affects what you see right now. If you turn captions off with the remote button and then turn off your TV, captions will return to their previous state the next time you power on. This makes the remote button useful for temporary adjustments, while the Settings menu is for permanent changes.
If your remote does not have a dedicated Caption button, you can still access the same toggle by pressing Menu or Home, then navigating to Accessibility settings as described above.
Check Individual App Settings if Captions Keep Reappearing
Some streaming apps like Netflix, YouTube, and Hulu have their own caption settings separate from your TV's main settings. If you turn off captions in your TV's Accessibility menu but they still appear on certain apps, the app itself may have captions enabled.
Open the app where captions are still showing, look for a Settings or Preferences option (usually in the app's menu or your profile area), and find the caption or subtitle setting there. Turn it off within the app. Each app stores this preference separately, so you may need to adjust captions in multiple apps if you use several streaming services.
After disabling captions in both your TV settings and the app, captions should no longer appear. If they do, restart the app or restart your TV to may support the change takes effect.
Captions Controlled by Your Cable or Satellite Box
If you watch cable or satellite TV through an external box rather than a Samsung app, the captions may be controlled by that box's settings, not your TV's settings. In this case, turning off captions on your Samsung TV will not affect the cable box output.
Check your cable or satellite box's remote for a Caption or CC button, or look in the box's own settings menu (usually accessed through a Menu button on the box's remote). The steps vary widely depending on your provider—Comcast, DirecTV, Dish, and others have different menu layouts. Your provider's website or the manual that came with your box will show the exact path.
Once you disable captions on the cable or satellite box, they will stop appearing on your Samsung TV when you watch that input. Your TV's caption settings will not interfere with the box's settings.
Restart Your TV if Captions Won't Turn Off
If you have turned off captions in Settings but they continue to appear, a software glitch may be holding the setting. Power off your Samsung TV completely by unplugging it from the wall outlet, wait 30 seconds, then plug it back in and power it on. This full restart clears temporary memory and often resolves caption settings that seem stuck.
After the restart, check your Accessibility settings again to confirm captions are still set to Off. If captions reappear after the restart, the issue may be with a specific app or input rather than your TV's main settings. Test captions on a different channel or app to narrow down where the problem is.
If the problem persists across all inputs and apps, and you have already checked your cable box settings, you may need to perform a factory reset. This erases all your custom settings and returns your TV to its original state. Look for Reset in your Settings menu under General or System, but only do this as a last resort after confirming the issue is not with an external device.
Captions in Different Picture Modes and Inputs
Samsung TVs sometimes explore different settings to different picture modes (such as Standard, Dynamic, or Movie mode). If you turn off captions in one picture mode but switch to another, captions may reappear because that mode has its own settings. Check your current picture mode in the Picture settings, then return to Accessibility to confirm captions are off in that specific mode.
Similarly, your TV may have separate caption settings for different inputs—HDMI 1, HDMI 2, the built-in tuner, and so on. If captions are off on your main input but appear when you switch to a different HDMI port, check the Accessibility settings while that input is active and turn captions off there as well.
This is rare, but it explains why captions seem to turn back on when you change inputs or picture modes. Adjusting the setting in each mode or input where you watch content ensures captions stay off everywhere.
Frequently Asked Questions
Why do captions turn back on after I turn them off?
Captions may reappear if a streaming app has its own caption setting enabled, if you switched to a different input with captions turned on, or if your TV restarted and reverted to a previous state. Check the app's settings first, then confirm your TV's Accessibility setting is still set to Off. If you use a cable or satellite box, captions may be controlled by that device instead of your TV.
Can I turn off captions for just one channel?
No. The caption setting in your TV's Accessibility menu applies to all channels and inputs at once. If you want captions off for one channel but on for another, you will need to toggle captions using your remote's Caption button each time you switch channels. The remote button turns captions on and off temporarily without changing your permanent setting.
Where is the Caption button on my Samsung remote?
The Caption or CC button is usually in the upper half of the remote, often near the volume and channel buttons. If you cannot find a dedicated button, press Menu or Home and navigate to Accessibility settings to toggle captions from there. Some older remotes may not have a dedicated caption button at all.
Do I need to turn off captions separately for each streaming app?
Yes. Netflix, YouTube, Hulu, and other apps store caption settings independently. Turning off captions in your TV's main settings will not affect apps that have captions enabled in their own preferences. Open each app where you see captions and disable captions in that app's settings menu.
What if my TV is connected to a soundbar—will that affect captions?
No. Captions are a visual feature and have nothing to do with your soundbar or audio system. Turning off captions will not change your audio output, and your soundbar's settings will not affect whether captions appear on your screen.