Sign out of Netflix using the account menu
To sign out of Netflix on a Samsung TV, open the Netflix app and navigate to the menu in the top-right corner of the screen. Select your profile icon, then scroll down to find the Sign out option. Press it, and Netflix will ask you to confirm. Select Yes to complete the sign-out.
This method works on most Samsung Smart TVs from 2016 onward. The exact wording and menu layout can vary slightly depending on your TV model and the Netflix app version installed, but the profile menu is always the starting point.
After you sign out, the Netflix app returns to the login screen. You can then sign in with a different account, or leave the app closed if you no longer need it.
Key Takeaways
- Open Netflix, find the profile icon in the top-right corner, and select Sign out from the menu.
- Netflix will ask you to confirm the sign-out before it completes the action.
- If you cannot find a sign-out option, try signing in with a different account, which will automatically log out the previous one.
- Signing out on your TV does not affect Netflix on other devices — you must sign out of each device separately.
- If the Netflix app freezes or stops responding, restart your TV or uninstall and reinstall the app.
What happens when you sign out
When you sign out of Netflix on your Samsung TV, that specific TV is no longer linked to your account. The next time someone opens the Netflix app on that TV, they will see the login screen and will need to enter a username and password to watch anything.
Signing out does not delete your Netflix account or cancel your subscription. Your account remains active, and you can still watch Netflix on other devices — phones, tablets, computers, or other TVs — without any interruption. Each device must be signed out separately if you want to remove access from multiple places.
If the sign-out option is missing or greyed out
Occasionally the sign-out button does not appear or is not clickable. This usually happens if the Netflix app is outdated or if there is a temporary glitch. The fastest fix is to restart your TV: unplug it for 30 seconds, then plug it back in and wait for it to fully load.
If restarting does not work, try signing in with a different Netflix account. When you enter new login credentials, Netflix automatically signs out the previous account on that TV. This achieves the same result as using the sign-out button, even if the button itself is not working.
If you continue to have trouble, uninstall the Netflix app entirely and reinstall it from the Samsung App Store. This clears any corrupted data that might be blocking the sign-out function.
Signing out remotely from another device
You can also sign out of Netflix on your Samsung TV without using the TV itself. Go to your Netflix account on a computer or phone, open Account Settings, and scroll to Sign out of all devices. This when ready signs you out everywhere — on your TV, phone, computer, and any other device using that account.
After you sign out of all devices, you will need to sign back in on any device you want to use. This method is useful if you have lost access to your TV or if you want to remove access from multiple devices at once for security reasons.
Removing a profile from your Samsung TV
If you want to keep your Netflix account signed in but remove a specific profile from the TV, you can delete that profile without signing out entirely. Open Netflix, go to Manage Profiles, select the profile you want to remove, and choose Delete Profile. The account stays logged in, but that profile no longer appears on the TV.
This is different from signing out: signing out removes the entire account, while deleting a profile only removes one viewing profile within that account. If your household has multiple people watching Netflix, you might delete individual profiles while keeping the main account active.
Troubleshooting when sign-out is not working
If you have tried the steps above and Netflix still will not sign out, check whether your Samsung TV has the latest software. Go to Settings > Support > Software Update and install any available updates. Outdated TV software can prevent apps from working correctly.
You can also try clearing the Netflix app's cache. Go to Settings > Apps > Netflix > Storage > Clear Cache. This removes temporary files that might be causing the app to malfunction, but it does not delete your saved passwords or account information.
If none of these steps work, contact Samsung support or Netflix support directly. Provide them with your TV model number (found in Settings > Support > About This TV) so they can troubleshoot the specific issue.
Frequently Asked Questions
Will signing out of Netflix on my TV sign me out on my phone or computer?
No. Each device is signed in separately. Signing out on your Samsung TV does not affect Netflix on your phone, tablet, or computer. You must sign out of each device individually if you want to remove access everywhere.
Can I sign out of Netflix without using the TV remote?
Yes. You can sign out remotely by going to your Netflix account on a computer or phone, opening Account Settings, and selecting Sign out of all devices. This signs you out on your TV and every other device at once.
What if I forgot my Netflix password and cannot sign back in?
Go to the Netflix website on a computer or phone and select Forgot password. Netflix will send a reset link to the email address associated with your account. After you reset your password, you can sign back in on your Samsung TV with the new one.
Does signing out of Netflix delete my watch history or saved shows?
No. Your watch history, saved shows, and all other account information remain on your Netflix account. When you sign back in, everything will be exactly as you left it.
Can I sign out of Netflix on my Samsung TV without a remote?
If your remote is lost or broken, you can use the Samsung SmartThings app on your phone to control your TV and navigate to the Netflix sign-out menu. Alternatively, sign out remotely through your Netflix account on a computer or phone, which signs you out on all devices including your TV.