Where to find the closed caption setting on your Samsung TV
Closed captions on Samsung TVs are controlled through the settings menu, not through a dedicated button on the remote. The exact path depends on whether your TV runs Tizen (Samsung's operating system) or an older model, but both routes take about 30 seconds.
On most Samsung TVs made in the last five years, press the Menu button on your remote. Navigate to Settings, then General, then Accessibility. You will see Caption or Closed Caption listed there. Select it and choose Off.
If your TV is older or uses a different menu layout, you may find captions under Settings > Subtitles instead. The button names vary slightly between model years, but the structure is always Settings > a submenu > a caption option.
Key Takeaways
- Press Menu on your remote, then go to Settings > General > Accessibility > Caption and set it to Off.
- Some older Samsung models keep the caption setting under Settings > Subtitles instead of Accessibility.
- Turning off captions in the TV settings disables them for all inputs and channels until you turn them back on.
- If captions reappear after you turn them off, check whether the broadcast itself is forcing them on through the program signal.
Why captions might stay on even after you turn them off
If you disable captions in the settings menu and they still appear on screen, the broadcast itself may be sending a caption signal that overrides your setting. This happens most often with emergency alerts, news programs, and some streaming apps that embed captions into the video itself rather than using the TV's caption system.
The difference matters: the TV's caption setting controls only captions generated by the TV hardware. If a streaming app like Netflix or a cable box is sending captions as part of the video stream, turning off the TV's caption setting will not stop them. In that case, you need to turn off captions within the app or cable box instead.
Turning off captions on specific inputs or apps
If captions are coming from a cable box, streaming device, or external source connected to your TV, you will need to disable them in that device's settings, not in the TV itself. For example, if you are watching through a Roku, Apple TV, or Fire Stick, look for caption settings in that device's menu.
For cable or satellite boxes, the caption control is usually in the box's own settings menu, accessed through the box's remote. Check the manual for your specific box, or contact your provider to learn where the caption toggle is located. Disabling captions at the source prevents them from appearing on any TV the device is connected to.
Using the remote control shortcut for captions
Some Samsung remotes have a dedicated CC or Subtitle button that toggles captions on and off without opening the menu. If your remote has this button, pressing it once will turn captions off when ready. Pressing it again turns them back on.
Not all Samsung remotes include this button — it depends on the model and age of your remote. If you do not see a CC button, the menu route through Settings > Accessibility > Caption is the standard way to control them. You can also check your remote's manual to confirm whether the button exists on your model.
Captions that turn back on after a power cycle
If captions turn back on after you unplug your TV or it loses power, your TV may have a default setting that re-enables captions on startup. This is less common on newer Samsung models but does happen on some older sets.
To prevent this, make sure you have actually saved the caption setting to Off in the Accessibility menu before exiting. Some TVs require you to select explore or Save after changing the setting. If captions still return after power loss, contact Samsung support with your TV model number — it may indicate a settings storage issue that requires a factory reset or firmware update.
Checking your TV model if you cannot find the caption setting
If the menu path does not match what you see on your screen, your TV may be an older model or a regional variant with a different menu structure. You can find your exact model number on a sticker on the back of the TV or in Settings > Support > About This TV.
Once you have the model number, search Samsung's support website or your TV's manual for "closed caption" or "subtitle" settings. The manual will show the exact menu path for your specific model. You can also contact Samsung support directly with your model number and they will walk you through the steps.
Frequently Asked Questions
Why do captions turn on by themselves?
Captions may turn on automatically if a family member or guest changed the setting, or if your TV has a default that re-enables them after a power loss. Check the Accessibility menu to confirm the setting is still set to Off. If captions keep turning on without anyone touching the remote, a firmware update or factory reset may be needed.
Can I turn off captions for just one channel or app?
No, the TV's caption setting applies to all channels and inputs at once. However, if captions are coming from a specific app or cable box, you can turn them off in that device's settings instead, which will disable them only for that source.
What if my remote does not have a Menu button?
Older Samsung remotes may use a different button name, such as Home or Smart Hub, to open the main menu. Check your remote's manual or try pressing the button with a house icon. Once the main menu appears, navigate to Settings the same way.
Do I need to turn off captions on my cable box separately?
Yes, if your captions are coming from a cable or satellite box, you must turn them off in the box's settings menu, not in the TV. The TV's caption setting does not control captions sent by an external device.
Will turning off captions affect the picture quality?
No, captions are a text overlay and do not affect picture quality or performance in any way. Turning them off or on has no impact on how your TV displays video.