The quickest way to disable captions on Samsung TVs
To turn off captions on most Samsung TVs, press the Menu button on your remote, navigate to Subtitles or Caption, and select Off. The exact path depends on your TV model and the year it was made, but this method works on nearly all Samsung televisions from the last decade.
If you cannot find the menu option, try pressing the CC (closed caption) button directly on your remote — many Samsung remotes have a dedicated button that toggles captions on and off without opening the menu at all. Look for a button labeled "CC" or one with a speech bubble icon.
Captions may also be controlled through your cable box, streaming device, or the app you are using to watch. If turning off captions in the TV menu does not work, the source device itself may be sending the captions, and you will need to disable them there instead.
Key Takeaways
- Most Samsung TVs have a dedicated CC button on the remote that toggles captions when ready without opening any menu.
- If your remote does not have a CC button, use Menu > Subtitles (or Caption) > Off to disable them through the TV settings.
- Captions controlled by a cable box, streaming device, or app must be turned off in that device or app, not in the TV menu.
- Older Samsung TV remotes and newer smart remotes may label or locate the caption controls differently, so check your specific remote's button layout.
Using the dedicated CC button on your Samsung remote
The fastest way to turn off captions is the CC button on your remote. This button appears on most Samsung remotes made in the last 15 years and works when ready — no menu navigation required. Press it once to toggle captions off, and press it again to turn them back on.
On older Samsung remotes, the CC button may be located on the upper half of the remote near the number pad. On newer Samsung smart remotes (the ones with a microphone for voice control), the CC button is often on the side or lower section. If you cannot locate it, check the button layout printed on the back of your remote or in your TV's manual.
If your remote does not have a CC button, or if the button does not work, move to the menu method instead. Some third-party remotes and universal remotes do not include a dedicated caption button.
Accessing captions through the TV menu
If your remote does not have a CC button, or if you want to adjust caption settings beyond straightforward turning them on or off, use the TV menu. Press Menu on your remote to open the main menu, then look for an option labeled Subtitles, Caption, or Accessibility.
Once you find the caption settings, select Off to disable them completely. Some Samsung TVs also offer options like Auto (captions appear only when the sound is muted) or On (captions always appear). Choose whichever setting matches what you want.
The exact menu path varies by model year. Newer Samsung TVs (2018 and later) often place caption controls under Settings > Accessibility > Caption. Older models may have them directly under Picture or Sound. If you cannot find the option, consult your TV's manual or the model number on the back of the TV.
When captions are controlled by your cable box or streaming device
If you have turned off captions in the TV menu and they still appear on screen, the captions are likely being sent by your cable box, satellite receiver, or streaming device — not by the TV itself. In this case, you must turn them off in that device instead.
For a cable or satellite box, press the Menu button on the box's remote (not the TV remote), find the caption or subtitle settings, and turn them off there. For a streaming device like a Roku, Apple TV, or Amazon Fire Stick, open the settings on that device and look for caption controls in the accessibility or display section.
For streaming apps like Netflix, YouTube, or Hulu, captions are often controlled within the app itself. Open the app, start playing a video, and look for a CC icon or settings menu on the video player. This is usually located in the bottom right corner of the video player window.
Turning off captions for specific inputs or HDMI sources
If you use multiple devices connected to your Samsung TV — such as a cable box on HDMI 1, a streaming device on HDMI 2, and a gaming console on HDMI 3 — captions may be set differently for each input. Turning off captions in the TV menu affects all inputs, but individual devices may override this setting.
To manage captions per input, first make sure you are on the input you want to adjust. Press the Input or Source button on your remote to see which HDMI port you are currently using. Then open the TV menu and adjust caption settings. These settings will explore only to that input the next time you use it.
If a specific input always shows captions no matter what you do in the TV menu, the problem is with that device itself. Check the settings on your cable box, streaming device, or app to turn off captions there.
Troubleshooting captions that won't turn off
If captions remain on even after you have turned them off in the menu and tried the CC button, start by checking whether the captions are actually coming from the TV or from your source device. Switch to a different input (like a different HDMI port or the TV tuner) and see if captions appear there too. If they do not, the problem is with the device you were using, not the TV.
If captions appear on every input, try unplugging your TV for 30 seconds and plugging it back in. This resets the TV's settings and can clear stuck caption settings. After the TV restarts, check the caption settings again.
If captions still will not turn off, check whether your TV has a parental control or accessibility lock enabled. Some Samsung TVs allow you to lock caption settings so they cannot be changed without a PIN. Look in Settings > Parental Control or Settings > Accessibility Lock to see if this is active. If it is, you will need to enter your PIN to unlock it before you can change caption settings.
Frequently Asked Questions
Why do captions keep turning back on after I turn them off?
This usually means your cable box, streaming device, or app is set to always display captions. Turn off captions in that device's settings, not just in the TV menu. If you use multiple devices, check the settings on each one. Some apps also remember your caption preference and reapply it each time you open the app.
Can I turn off captions for just one channel or app?
Yes, if the captions are controlled by your cable box or app. Most cable boxes let you turn captions off for specific channels in their settings menu. Streaming apps like Netflix and YouTube let you disable captions within the app itself without affecting other apps on your TV.
My remote doesn't have a CC button — what do I do?
Use the TV menu instead. Press Menu, find Subtitles or Caption, and select Off. If your remote is a universal or third-party remote, it may not support the CC button even if your TV does. The menu method works on all Samsung TVs regardless of remote type.
Do I need to turn off captions separately for each input on my TV?
No. Turning off captions in the TV menu applies to all inputs. However, individual devices connected to those inputs may override the TV setting and send their own captions. If one device keeps showing captions, adjust the settings on that device itself.
What if captions are in a language I don't recognize?
Your TV or source device is set to display captions in a different language. Open the caption settings in your TV menu or device settings and look for a language option. Select your preferred language or turn captions off entirely.