The quickest way to disable captions on your Samsung TV

To turn off captions on most Samsung TVs, press the Menu button on your remote, navigate to Subtitles or Caption (the exact name depends on your model year), and select Off. On newer Samsung models with a smart remote, you can also press the CC button directly if one appears on your remote — this toggles captions on and off without opening the menu.

The method varies slightly depending on whether you're watching broadcast TV, a streaming app, or an HDMI input. Captions that are turned on in one place don't always carry over to another, so if you've disabled them in the TV settings but they're still appearing, the source itself (Netflix, cable box, or antenna) may have captions enabled separately.

Key Takeaways

  • Press Menu, find Subtitles or Caption settings, and select Off to disable captions system-wide on your Samsung TV.
  • Some Samsung remotes have a dedicated CC button that toggles captions when ready without opening the menu.
  • Streaming apps like Netflix and Prime Video have their own caption controls that override TV settings, so you may need to turn them off in the app itself.
  • Cable boxes and satellite receivers connected via HDMI sometimes have separate caption controls that work independently of your TV's settings.

Turning off captions in the TV menu on Samsung models

The standard path works on most Samsung TVs made in the last five years. Press Menu on your remote. Use the arrow buttons to scroll to Settings (sometimes labeled System or General). From there, look for Accessibility or Caption — the exact folder name shifts between model years, but it's always grouped with other accessibility features.

Once you find the caption or subtitle setting, you'll see options like Off, On, or Auto. Select Off. Press the back or exit button to save and close the menu. Captions should no longer appear on broadcast channels or antenna input.

If you can't find the setting in the first menu you open, try pressing Menu again and looking under Picture or Sound — some older Samsung models nest caption controls in unexpected places. Your TV's manual (available as a PDF on Samsung's support site if you search your model number) will show the exact path for your specific year.

Using the CC button on your Samsung remote

Newer Samsung remotes include a dedicated CC button (sometimes labeled with a closed-caption symbol) that acts as a quick toggle. If your remote has one, pressing it once turns captions on; pressing it again turns them off. This is faster than navigating the menu and works on most inputs.

Not all Samsung remotes have this button — it depends on the model and year your TV was made. If you don't see a CC button on your remote, the menu method is your only option. You can also check your remote's manual or Samsung's support page for your specific remote model to confirm whether it has the feature.

Turning off captions in streaming apps

If you're watching Netflix, Prime Video, Disney+, or another streaming app and captions are still on even after you've disabled them in the TV menu, the app itself has captions turned on. Streaming services store caption preferences separately from your TV's settings.

To turn them off in the app, open the show or movie you're watching and look for a CC or Subtitles button — usually in the bottom right corner or in a menu that appears when you press a button on your remote. Select Off or None. This setting typically stays off for future shows in that app, though some services reset it if you log out.

Each app handles captions differently. Netflix lets you change the default in your account settings (go to your profile, select Account, then Playback Settings, and look for subtitle options). Prime Video's caption toggle is usually on the video player itself. If you're unsure where to find it in a specific app, that app's help section or support page will have the exact steps.

Disabling captions on cable and satellite boxes

If your TV is connected to a cable box, satellite receiver, or other external device via HDMI, that device may have its own caption controls that operate independently of your TV's settings. Even if you turn off captions on the Samsung TV itself, the box might still send captions to the screen.

To turn them off, you'll need to access the cable or satellite box's menu instead. Press the Menu button on the box's remote (not your TV remote), navigate to Settings or Accessibility, find Captions or Subtitles, and select Off. The exact steps depend on your provider — Comcast, DirecTV, Dish, and others have slightly different menu layouts.

If you're not sure how to access your box's menu, check the remote that came with it or call your cable or satellite provider's support line. They can walk you through the steps for your specific equipment.

What to do if captions won't turn off

If you've turned off captions in the TV menu and in your streaming app but they're still appearing, the problem is usually one of three things: the TV's caption setting is actually still on (double-check by going back into the menu), the streaming app's setting is still on (try logging out and back in), or the external device (cable box, antenna receiver) has captions enabled.

Start by confirming the TV setting is truly off. Go back to Menu > Settings > Accessibility (or Caption) and verify it says Off. If it does, check the app or external device next. If captions are still on after checking all three places, try unplugging the TV for 30 seconds and plugging it back in — this resets the TV's settings and sometimes clears a stuck caption toggle.

If the problem persists after a restart, contact Samsung support with your TV's model number (usually found on a sticker on the back of the TV). They can confirm whether your specific model has a known issue or walk you through less common menu paths.

Frequently Asked Questions

Why do captions keep turning back on after I turn them off?

Some Samsung TVs have a setting that automatically turns captions on when the volume is muted. Check your TV's Accessibility menu for an option like Auto Caption or Caption on Mute and make sure it's set to Off. If that's not the issue, the streaming app or cable box may be overriding your TV's setting.

Do I have to turn off captions separately for each input (HDMI, antenna, streaming)?

Yes. Your TV's caption setting controls broadcast and antenna inputs, but streaming apps and external devices like cable boxes have their own caption controls. You may need to turn captions off in multiple places if you use different sources.

Can I turn off captions for one app but keep them on for another?

Yes. Each streaming app stores its own caption preference. You can have captions off in Netflix and on in Prime Video at the same time. Just adjust the setting within each app separately.

What if my remote doesn't have a CC button?

Use the Menu method instead. Press Menu, navigate to Settings or Accessibility, find the Caption or Subtitle option, and select Off. Older Samsung remotes don't have a dedicated CC button, so the menu is the only quick way to toggle captions.