The quickest way to disable closed captions
On most Samsung TVs, you can turn off closed captions in seconds using the remote. Press the Menu button, navigate to Subtitles or Caption, and select Off. The exact menu path depends on your TV model and software version, but this is the standard route for TVs made in the last ten years.
If you cannot find those settings in the main menu, try pressing the CC button directly on your remote if it has one — many Samsung remotes include a dedicated closed caption button that toggles captions on and off without opening any menus.
Captions may also be controlled through your cable box, streaming device, or the app you are using rather than the TV itself. If turning off captions in the TV menu does not work, check the device connected to your TV.
Key Takeaways
- The Menu button on your Samsung remote leads to Subtitles or Caption settings where you can select Off.
- Some Samsung remotes have a dedicated CC button that toggles captions without opening the menu.
- Captions may be turned on by your cable box, streaming device, or app rather than your TV, so check those first if the TV menu does not control them.
- The exact menu layout varies by model year and software version, but the Subtitles or Caption setting is usually under Accessibility or Picture settings.
- Turning off captions on your TV does not affect captions on other devices connected to it.
Finding captions in the main menu
Open the main menu by pressing Menu on your remote. Look for a section labeled Accessibility, Picture, Sound, or Subtitles — different model years place caption controls in different spots. Use the arrow buttons to navigate and the Select or Enter button to open each section.
Once you find the caption or subtitle setting, you will see options like Off, On, or Auto. Select Off to disable captions. Press Exit or Back to close the menu and return to your show.
If you cannot locate the setting after checking Accessibility and Picture, try the Sound menu — some older Samsung models grouped caption controls there. If you still cannot find it, your TV model may use a different name for the feature.
Using the CC button on your remote
Many Samsung remotes have a button labeled CC or with a closed caption symbol. This button is usually located near the volume and channel buttons. Pressing it once toggles captions on and off without opening any menus, making it the fastest way to control captions if your remote has one.
Not all Samsung remotes include a CC button — it depends on the model and age of your remote. If you do not see one, the menu method described above will work instead. You can also check your remote's manual or the Samsung support website for your specific remote model to confirm whether it has a CC button.
Captions controlled by your cable box or streaming device
If captions remain on even after you turn them off in the TV menu, the source of the problem is likely your cable box, satellite receiver, or streaming device — not your TV. These devices have their own caption settings that override the TV's settings.
Check your cable or satellite box first. Look for a Menu or Settings button on its remote, then search for Accessibility, Captions, or Subtitles. Turn captions off there. If you are using a streaming device like a Roku, Apple TV, or Amazon Fire Stick, open its settings menu and look for caption controls in the Accessibility section.
Apps like Netflix, YouTube, and Hulu also have their own caption settings. If captions are on within the app itself, turning off captions on your TV or device will not stop them. Open the app's settings or the video player menu and look for a CC or subtitle button to turn them off there.
Captions turning back on automatically
If captions turn back on by themselves after you turn them off, your TV may have a setting that re-enables them when you change channels or switch inputs. Some Samsung models have an Auto Caption or Caption Memory feature that remembers whether captions were on for each channel or input.
To stop this, go back to the menu where you turned off captions and look for an option called Auto Caption, Caption Memory, or Remember Caption Setting. Turn this option off as well. This prevents your TV from automatically turning captions back on.
Another reason captions may reappear is if someone else in your household is turning them back on, or if your TV is set to a profile or user account that has captions enabled by default. Check whether your TV has multiple user profiles and whether captions are set differently for each one.
Different menu layouts by Samsung TV age
Older Samsung TVs (before 2015) often have caption settings under Menu → Picture → Subtitles. Mid-range models (2015–2019) usually place them under Menu → Accessibility → Caption. Newer Samsung TVs (2020 and later) with Tizen software typically use Menu → Accessibility → Subtitles.
If the path above does not match your TV, try pressing Menu and looking through each section systematically. The caption setting will be labeled with a word like Subtitle, Caption, CC, or Closed Caption. Once you find it, the process to turn it off is the same regardless of model.
You can also check your TV's model number (usually found on a sticker on the back or in Menu → Support → About This TV) and search Samsung's support website for your specific model's manual, which will show you the exact menu path.
Frequently Asked Questions
Why do captions keep turning on when I watch certain channels?
Some channels broadcast with captions enabled by default, and your TV is displaying them. This is different from your TV's caption setting. Turn off captions in your TV menu, and if they reappear on specific channels, check whether your cable box or the channel itself has captions turned on. You may need to turn them off in both places.
Can I turn off captions for one input but keep them on for another?
Some Samsung models allow you to set captions differently for each input (HDMI 1, HDMI 2, cable box, etc.). Check your TV's Accessibility or Caption settings to see if there is an option to explore the setting to all inputs or just the current one. If you see this option, you can customize captions per input.
My remote does not have a CC button. How do I turn off captions?
Use the menu method instead. Press Menu, navigate to Accessibility or Picture, find Subtitles or Caption, and select Off. This works on all Samsung TVs regardless of remote type.
Captions are off on my TV but still showing on my streaming app. What do I do?
The app has its own caption setting separate from your TV. Open the app, start playing a video, and look for a CC or subtitle button in the player controls or settings menu. Turn captions off there. This setting is usually per-app, so you may need to adjust it in each app you use.
Where is the CC button on my Samsung remote?
The CC button is usually located near the volume and channel buttons on the front of the remote. Not all Samsung remotes have one — it depends on the model. If you cannot find it, check your remote's manual or the Samsung support website by searching for your remote model number.