The fastest way to disable closed captions
Press the Menu button on your Samsung remote. Navigate to Subtitles or Caption (the exact name depends on your model year). Select Off and press Enter. The captions will stop appearing when ready on whatever you are watching.
If you cannot find that menu, try pressing the CC button directly on your remote — many Samsung models have a dedicated caption button that toggles captions on and off with a single press. Look for it near the top or middle of the remote, often marked with a small rectangle or the letters "CC".
Some older Samsung remotes do not have a CC button. If yours does not, the Menu method above will work on any model made in the last ten years.
Key Takeaways
- The CC button on your remote toggles captions on and off when ready if your model has one.
- If there is no CC button, go to Menu, then Subtitles or Caption, and select Off.
- The setting you change applies only to the current input or app — you may need to turn off captions separately in streaming apps like Netflix or YouTube.
- Captions that appear in one app do not always turn off from the TV menu, because some apps manage their own subtitle settings.
Finding the CC button on your remote
Samsung remotes vary by year and model. The CC button, when present, is usually located on the upper half of the remote, sometimes grouped with other media controls like Play, Pause, and Volume. It may be labeled "CC", "Subtitle", or "Caption".
If you have a newer Samsung remote with a touch pad or a minimal button layout, the CC button may not exist. In that case, use the Menu method instead. Pressing Menu once takes you to the main settings screen; from there, arrow down to find Subtitles or Caption options.
Using the TV menu to turn off captions
Open the Menu by pressing the Menu button on your remote. You will see a list of options on the screen.
Look for Subtitles, Caption, or Accessibility. The exact wording changes between Samsung TV models and software versions. Once you find it, select it and look for an Off option. Highlight Off and press Enter or the right arrow to confirm.
If you see a setting called Caption Mode or Closed Caption, that is the one to change. Some TVs also have a separate Digital Caption option — turn that off as well if captions are still appearing.
Turning off captions in streaming apps
Netflix, YouTube, Hulu, and other streaming apps manage their own subtitle settings separately from your TV menu. If you turned off captions on your TV but they still appear in one specific app, the app itself has captions enabled.
In Netflix, look for a speech bubble icon in the bottom right corner of the video player and select Off. In YouTube, click the CC icon in the bottom right of the player. In Hulu, select the gear icon for settings and turn off subtitles there. Each app works differently, so check the player controls for a subtitle or CC button.
Some apps remember your subtitle choice, so once you turn them off, they may stay off. Others reset to the default each time you start a new show or movie.
Why captions might still appear after you turn them off
If captions are still showing after you have turned them off in the TV menu, the source is usually the app or input you are using, not the TV itself. Streaming apps, cable boxes, and satellite receivers all have their own caption controls.
Check the device sending the signal to your TV. If you are watching cable, look for a CC button on your cable box remote. If you are using a streaming stick or external device, check that device's settings. The TV menu controls only the TV's own caption feature, not the captions coming from an external source.
Captions that appear only on certain channels or inputs
Some Samsung TVs let you turn captions on or off per input — meaning you might have captions on HDMI 1 but off on HDMI 2. If captions appear on one input but not another, check the Caption setting while you are on that specific input.
Go to Menu, find Subtitles or Caption, and make sure it is set to Off for the input you are currently watching. If the setting is already Off but captions still appear, the external device (cable box, streaming device, or game console) is providing the captions, and you will need to turn them off on that device instead.
Frequently Asked Questions
What if my remote does not have a CC button?
Use the Menu button instead. Press Menu, navigate to Subtitles or Caption, and select Off. This method works on all Samsung TV models, even older ones without a dedicated CC button.
Do I have to turn off captions separately for each app?
Yes. Netflix, YouTube, Hulu, and other apps have their own subtitle settings that do not connect to your TV menu. Turning off captions in the TV settings does not turn them off in apps — you must change the setting inside each app.
Why are captions still on after I selected Off?
The captions are likely coming from the app or external device you are using, not from the TV itself. Check the subtitle settings in your streaming app, or look for a CC button on your cable box or device remote. The TV menu controls only the TV's built-in caption feature.
Can I turn off captions just for one channel?
Not directly through the TV menu — the setting applies to all channels on that input. However, if you are watching cable or satellite, your cable box or receiver may have its own caption controls. Check the remote for that device.
Will turning off captions affect the sound on my TV?
No. Captions are a visual feature only and have no effect on audio or volume. Turning them off changes only what appears on the screen.