The fastest way to disable closed captions
Press the Menu button on your Samsung remote. Navigate to Subtitles or Caption (the exact name depends on your model year). Select Off and press Enter. The captions will stop appearing on your screen when ready.
If you cannot find a Subtitles option in the main menu, look for Accessibility or Accessibility Settings instead. Samsung moved caption controls to this section on newer models released after 2019. The path is usually Menu > Accessibility > Caption or Subtitles > Off.
On some Samsung TVs, you can also press the CC button directly on the remote if your model has one. This toggles captions on and off without opening the menu. Not all remotes include this button — it is more common on newer models.
Key Takeaways
- The Menu button leads to Subtitles or Caption settings on most Samsung TVs, where you can turn captions off in one step.
- Newer Samsung models (2019 and later) often place caption controls under Accessibility rather than in the main menu.
- Some Samsung remotes have a dedicated CC button that toggles captions on and off without opening any menu.
- If captions reappear after you turn them off, check whether your cable box or streaming app has its own caption setting that overrides the TV.
Where to find captions in the menu on different Samsung models
Samsung has reorganized its settings menu several times over the past decade, so the exact path depends on when your TV was made. On models from 2015 to 2018, go to Menu > Subtitles and select Off. On 2019 and newer models, the same setting moved to Menu > Accessibility > Caption.
If you own a Samsung Smart TV with Tizen (the operating system Samsung uses), you may also see a Picture and Sound section in the main menu. Some older Tizen models hide caption controls there instead of in a dedicated Subtitles menu. Check both locations if the first one does not show a caption option.
The remote button layout also matters. Older Samsung remotes have a physical Menu button near the top. Newer Samsung remotes (especially the curved ones released after 2020) have a Home button instead. Press Home, then look for Settings or a gear icon, then navigate to Accessibility or Subtitles from there.
Why captions might stay on even after you turn them off
If you disable captions on your TV but they still appear, the problem is usually not the TV itself — it is the device sending the signal. Your cable box, satellite receiver, or streaming app may have its own caption setting that overrides the TV's setting.
Check your cable or satellite box first. Look for a Menu or Settings button on the box itself or its remote, then search for Subtitles, Closed Captions, or Accessibility. Turn captions off there. If you use a streaming app like Netflix, Hulu, or YouTube, open the app's settings and look for a Captions or Subtitles option within the app itself — the TV's setting will not affect what the app displays.
Some streaming apps default to showing captions based on your account settings rather than the TV's settings. If captions keep appearing in one app but not others, the problem is almost certainly that app's own preferences, not your TV.
Using the remote's CC button if your model has one
Newer Samsung remotes include a dedicated CC button (usually near the top, sometimes labeled with a closed-caption symbol). Pressing it once turns captions on; pressing it again turns them off. This is the quickest method if your remote has the button.
The CC button does not open any menu — it straightforward toggles captions on and off. If you press it and nothing happens, your remote may not have this feature, or your TV model may not support it. In that case, use the Menu method described above.
Turning off captions for a specific input or HDMI port
If you use multiple devices connected to your Samsung TV (a cable box, a gaming console, a streaming device), captions might be set differently for each input. You can turn off captions for one input without affecting the others.
Switch to the input where you want to disable captions using the Input or Source button on your remote. Then open the TV's menu and navigate to Subtitles or Accessibility > Caption and select Off. This setting applies only to that input. If you switch to a different input, the caption setting for that input will be whatever you set it to previously.
This is useful if you want captions on for your cable box (for news or dialogue-heavy shows) but off for your gaming console. Each input remembers its own caption preference.
Resetting caption settings to factory defaults
If your caption settings have become confused — for example, if captions appear in some menus but not others, or if the CC button does not work — you can reset the TV's settings to the factory default. This clears all custom adjustments and often fixes caption problems.
Go to Menu > Support > Self Diagnosis > Reset (or Menu > System > Reset on older models). Choose Reset All or Factory Reset. The TV will restart and return to its original settings. You will need to set up your picture and sound preferences again, but caption behavior usually returns to normal.
Before you reset, write down any custom picture or sound settings you have made, since they will be erased. A factory reset is a last resort — try the menu method and the cable box method first.
Frequently Asked Questions
Why do captions appear only on certain channels or apps?
The channel or app itself may be sending caption data that your TV is displaying. Some channels broadcast captions as part of their signal; some apps include captions in their video file. Your TV's caption setting controls whether to display captions that are being sent, but it does not prevent the source from sending them. Check the channel or app's own settings to turn off captions at the source.
Can I turn off captions for just one app without affecting others?
Yes. Open the app, look for its Settings or Preferences menu (usually a gear icon), and find the Captions or Subtitles option. Turn it off there. This setting applies only to that app and does not change your TV's caption setting or affect other apps.
What if my remote does not have a CC button?
Use the Menu button instead. Press Menu, navigate to Subtitles or Accessibility > Caption, and select Off. Older Samsung remotes do not have a dedicated CC button, so the menu method is the standard way to control captions on those models.
Do I need to turn off captions separately for each input on my TV?
No, unless you want different settings for different inputs. The TV's caption setting usually applies to all inputs at once. However, if your cable box or streaming device has its own caption setting, you may need to turn captions off in that device's menu as well.
Will turning off captions affect the volume or picture quality?
No. Captions are a separate display layer and do not affect sound or picture in any way. Turning them off changes only whether text appears on the screen.