Where to find the voice settings on your Samsung TV
The voice feature on Samsung TVs—called Voice Guide—reads menu options and on-screen text aloud. To turn it off, you need to access your TV's accessibility settings through the main menu. The exact path depends on your TV's model year, but the process is similar across most Samsung televisions made in the last five years.
Start by pressing the Menu button on your remote. This opens the main settings screen. From there, look for an option labeled Settings, System, or a gear icon—Samsung's layout varies slightly by model. Once you enter Settings, navigate to Accessibility or General, depending on your TV's menu structure.
Key Takeaways
- Voice Guide is found in your TV's Accessibility settings, accessed through the Menu button on your remote.
- The setting may be labeled Voice Guide, Narrator, or Audio Description depending on your TV model year.
- Turning off Voice Guide requires you to navigate to the setting and toggle it to Off—the change takes effect when ready.
- If you cannot find the setting in Accessibility, check under Sound or General settings, as older Samsung models place it differently.
- You can turn Voice Guide back on using the same path if you need it again later.
Step-by-step instructions for disabling Voice Guide
Once you are in the Accessibility menu, look for Voice Guide or Narrator. This is the setting that produces the voice you hear. Highlight it with your remote's arrow buttons and press Enter or Select. A submenu will appear with options: usually On, Off, and sometimes Auto.
Select Off and press Enter. The voice will stop when ready. You do not need to restart your TV or confirm the change on another screen—it takes effect right away. Press the Back or Exit button to close the menu and return to your normal TV viewing.
If you see a setting called Audio Description instead, that is a different feature that adds narration to certain TV shows and movies. Turning that off will silence descriptive audio during programs, but it will not stop the Voice Guide from reading your menu options. Make sure you are adjusting Voice Guide itself.
What to do if Voice Guide is not in Accessibility
Older Samsung TV models (2015 to 2017) sometimes place Voice Guide in a different location. If you cannot find it under Accessibility, go back to the main Settings menu and try Sound or General. Look for any option with "Voice," "Narrator," or "Audio Guide" in the name.
Some Samsung models also allow you to toggle Voice Guide directly from the remote without entering the menu. Check your remote's manual or the back of the remote itself for a button labeled Voice or with a speaker icon. Pressing it repeatedly may cycle through Voice Guide on, off, and auto modes. This is faster than navigating menus if your remote has this button.
Turning Voice Guide back on if you change your mind
If you turn off Voice Guide and later decide you want it back on, follow the same path: Menu → Settings → Accessibility → Voice Guide, then select On. The voice will resume reading your menu options the next time you open a menu.
Some users turn Voice Guide on temporarily to learn how to navigate a new TV, then turn it off once they are familiar with the menu layout. There is no penalty for switching it on and off—you can do this as often as you need.
Why your Samsung TV has a voice feature
Voice Guide is a built-in accessibility tool designed to help people who are blind or have low vision navigate the TV menu and watch programs. It reads aloud everything on the screen, from channel numbers to program descriptions. This is why it is located in the Accessibility section rather than under general audio settings.
If someone in your household uses Voice Guide regularly, you can turn it on and off without affecting their ability to use the TV—just remember to turn it back on when they need it. The setting is tied to the TV itself, not to individual user profiles, so anyone using the remote can toggle it.
Common reasons the voice keeps coming back on
If you turn off Voice Guide but it turns back on by itself, check whether your remote has a Voice button that you are accidentally pressing. Some Samsung remotes have a dedicated button for Voice Guide that overrides the menu setting. Pressing it once turns Voice Guide on, and pressing it again turns it off. If your remote has this button, avoid pressing it by mistake.
Another cause is a TV firmware update. Occasionally Samsung releases updates that reset accessibility settings to their defaults. If Voice Guide suddenly reappears after a TV update, go back into Accessibility and turn it off again. This is rare, but it does happen.
Frequently Asked Questions
Is Voice Guide the same as closed captions?
No. Closed captions display dialogue and sound descriptions as text on your screen. Voice Guide reads that text and menu options aloud. You can have both on, both off, or one on and one off—they are separate settings. Closed captions are usually found under Sound or Subtitles in your TV menu.
Will turning off Voice Guide affect the volume of my TV?
No. Voice Guide is a separate audio track. Turning it off does not change your TV's overall volume or affect the sound of programs and movies you watch. Only the voice that reads menus and descriptions will stop.
Can I turn off Voice Guide without using the remote?
Most Samsung TVs require a remote to access the menu and change settings. If your remote is lost or broken, you may be able to use the Samsung SmartThings app on your phone to control the TV, though not all models support this. Your best option is to get a replacement remote or contact Samsung support for your specific model.
What if I cannot find the Menu button on my remote?
The Menu button is usually near the top or center of your Samsung remote. It may be labeled "Menu," "Settings," or have a grid icon. If you are unsure, check the remote's manual or search online for your specific remote model number. You can also try pressing different buttons until a menu appears on your TV screen.
Does turning off Voice Guide turn off audio descriptions in shows?
No. Voice Guide and Audio Description are separate. Voice Guide reads your menu. Audio Description adds narration to certain TV shows and movies to describe what is happening on screen. You can turn off Voice Guide and still hear Audio Description during programs, or vice versa. Check your Sound or Accessibility settings if you want to control Audio Description separately.