How to Turn Off the Voice on Your Samsung TV

Turn Off Voice Guidance in Settings

The voice you hear on your Samsung TV is called Voice Guide, and you can turn it off through the Accessibility menu. On most Samsung models made in the last five years, the steps are the same: press the Menu button on your remote, navigate to Settings, find Accessibility, then toggle Voice Guide to Off.

The exact path depends on your TV's age and software version. Newer models (2020 and later) organize this under Settings > General > Accessibility > Voice Guide. Older models may list it under Settings > Accessibility > Voice Guide. If you cannot find Accessibility in the main Settings menu, look for a submenu labeled "Advanced Settings" or "More Settings" first.

Once you turn off Voice Guide, the TV will stop narrating menu selections, button presses, and on-screen text. The change takes effect when ready—you do not need to restart the TV.

Key Takeaways

Voice Guide is an accessibility feature that narrates what appears on your screen, and you can disable it in the Accessibility settings menu.
The path is usually Settings > General > Accessibility > Voice Guide, though older models may skip the "General" folder.
If you cannot find Voice Guide in Accessibility, check whether your remote has a dedicated Accessibility button that opens the menu directly.
Turning off Voice Guide does not affect other audio on your TV—apps, streaming services, and regular sound will work normally.

Using the Accessibility Button on Your Remote

Many Samsung remotes have a dedicated button for Accessibility settings, marked with a wheelchair symbol or the word "Accessibility." Pressing this button opens the Accessibility menu directly without navigating through Settings. This is the fastest route if your remote has one.

Look for the button on the lower half of your remote, often near the colored buttons or below the directional pad. Press it once, and a menu should appear on your TV screen. From there, select Voice Guide and toggle it off. If your remote does not have this button, use the Menu button and follow the Settings path instead.

What to Do If Voice Guide Keeps Coming Back On

Sometimes Voice Guide resets after a software update or if you accidentally press a combination of buttons that re-enable it. The most common accidental trigger is holding down the Volume Up button for three seconds, which toggles Voice Guide on some models. If this happens, straightforward go back to Settings > Accessibility and turn it off again.

If Voice Guide turns back on repeatedly without you changing it, your TV may have a setting that re-enables accessibility features after each restart. Check Settings > General > Accessibility and look for an option called "Restore Accessibility Settings" or "Reset Accessibility." Make sure this is set to Off or Disabled.

Muting Voice Guide Without Turning It Off

If you want to keep Voice Guide enabled for occasional use but do not want to hear it all the time, you can lower its volume separately from your TV's main volume. Go to Settings > General > Accessibility > Voice Guide Volume and adjust the slider to a lower level or mute it entirely.

This approach is useful if someone else in your household uses Voice Guide regularly. You can set it to silent for yourself and they can turn the volume back up when they need it. The setting remembers your choice until you change it again.

Turning Off Other Accessibility Sounds

Voice Guide is not the only sound that may be narrating your TV. Samsung TVs also have Audio Description, which provides narration during movies and shows. This is controlled separately and is usually managed through your streaming app or the TV's broadcast settings rather than the Accessibility menu.

To turn off Audio Description, check the settings within the app you are watching (Netflix, Hulu, etc.) or look for an Audio or Sound menu in your TV's main Settings. Some broadcast channels also send Audio Description as a separate audio track—if you hear it, try pressing the Audio button on your remote and selecting a different language or audio option.

Checking Your Remote Battery and Buttons

If your remote is not responding when you try to navigate to Settings, the battery may be low or the buttons may be stuck. Replace the batteries with fresh ones and test the directional pad and Menu button. Press each button firmly and wait a moment for the TV to respond—Samsung remotes sometimes lag slightly if the battery is weak.

If buttons are physically stuck, gently clean around them with a dry cloth. Do not use water or cleaning solution, as this can damage the remote. If the remote still does not work after replacing the battery, try using the TV's physical buttons on the side or bottom of the set to navigate to Settings instead.

Frequently Asked Questions

Will turning off Voice Guide affect subtitles or closed captions?

No. Voice Guide and subtitles are separate features. You can turn off Voice Guide and keep subtitles on, or vice versa. Subtitles are controlled through the Subtitle or Caption settings, usually found in the same Accessibility menu.

Can I turn off Voice Guide for just one app?

Voice Guide is a TV-wide setting, so turning it off affects all apps and menus. However, some streaming apps like Netflix have their own audio description toggle in their app settings, which you can control separately from the TV's Voice Guide.

What if I cannot find the Accessibility menu on my TV?

Try pressing the Accessibility button on your remote if it has one. If that does not work, restart your TV by unplugging it for 30 seconds, then plug it back in. After restart, try the Settings path again. If the menu is still missing, your TV model may use a different name—search your TV's model number plus "Voice Guide" to find the exact steps for your version.

Does turning off Voice Guide use less power?

No. Voice Guide is a software feature that does not significantly affect power consumption. Turning it off will not reduce your electricity bill or extend your TV's lifespan.

How do I turn Voice Guide back on if I change my mind?

Follow the same path: Settings > General > Accessibility > Voice Guide, and toggle it back to On. You can also press the Accessibility button on your remote and select Voice Guide from there.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.