Where to find the narration setting on your Samsung TV
Samsung calls its narration feature Voice Guide, and you turn it off in the Accessibility menu. The exact path depends on your TV's age and software version, but the setting lives in the same general area across all recent models.
On most Samsung TVs made in the last five years, press the Menu button on your remote. Navigate to Settings, then Accessibility, then Voice Guide. You will see a toggle — move it to Off. The narration stops when ready.
If your remote does not have a dedicated Menu button, press the Home button instead. This opens the main menu screen. From there, the path is the same: Settings > Accessibility > Voice Guide > Off.
Key Takeaways
- Voice Guide is Samsung's name for TV narration, and you disable it through Settings > Accessibility > Voice Guide.
- The setting takes effect right away — you do not need to restart the TV or confirm the change a second time.
- If you cannot find Accessibility in your Settings menu, your TV may use an older interface; try pressing the colored buttons on your remote while in Settings to reveal hidden options.
- Voice Guide can turn back on if a family member activates it by accident, so check this menu if narration suddenly returns.
What Voice Guide actually narrates
Voice Guide reads aloud the names of channels, menu options, and on-screen text. It also describes what is happening on the screen during shows and movies — for example, "Man walks into room" or "Credits rolling." This feature exists for viewers who are blind or have low vision.
When Voice Guide is on, your TV will speak every time you change the channel, open a menu, or press a button on the remote. It can be loud and persistent, which is why many households turn it off as soon as they notice it running.
Turning off narration through your remote's quick menu
Some Samsung remotes have a faster route. Press and hold the Info or More button (usually marked with an "i" or three dots) for two to three seconds. A quick-access menu appears on the screen. Look for Accessibility or Voice Guide in this menu and toggle it off.
This shortcut does not work on all remote models, so if nothing happens when you hold the button, use the full Settings path instead. The result is the same either way.
Why Voice Guide turns on without you doing it
Voice Guide can set up accidentally when someone presses buttons on the remote in a certain sequence, or when a child plays with the remote unsupervised. It can also turn on if you press the Accessibility button on your remote (if your model has one) three times in a row.
Some Samsung TVs also have a feature that lets you turn Voice Guide on or off by pressing specific button combinations. If narration keeps returning, check whether someone in your household knows this shortcut and is using it by accident.
Checking your TV's software version if the menu looks different
Samsung updates its TV interface regularly, so older models may have a slightly different menu layout. If you cannot find Accessibility under Settings, try these alternatives: look for a menu item called "Sound and Picture" or "Picture and Sound," then scroll down to find Accessibility nested inside. On very old Samsung TVs, Voice Guide may be under a menu called "Special" or "Advanced."
If you still cannot locate it, write down your TV's model number (usually on a sticker on the back or in Settings > About This TV) and search Samsung's support site for your specific model. The support page will show you the exact menu path for your TV's software version.
Turning off narration for specific apps
Voice Guide is a TV-wide setting, so turning it off affects everything — the home screen, all channels, and all apps. You cannot disable narration for Netflix alone while keeping it on for regular TV, because the setting controls the entire TV's audio description output.
However, some streaming apps like Netflix, Prime Video, and Disney+ have their own audio description toggle inside the app itself. If you want narration for movies but not for live TV, you can turn off Voice Guide globally and then turn on audio description inside individual apps instead. This gives you more control over when you hear narration.
What to do if Voice Guide is stuck on
If you cannot turn off Voice Guide through the Settings menu — for example, if the TV is not responding to your remote — try unplugging the TV from the wall outlet for 30 seconds, then plugging it back in. This performs a soft reset and sometimes clears stuck settings.
If that does not work, go to Settings > Support > Self Diagnosis > Reset. This will restore the TV to its factory defaults, which will turn off Voice Guide. Be aware that this also erases any custom picture or sound settings you have made, so use this only as a last resort.
Frequently Asked Questions
Can I turn off narration for just one input or HDMI port?
No. Voice Guide is a TV-wide setting that affects all inputs, channels, and apps at once. If you want narration for one source but not another, you will need to toggle Voice Guide on and off manually each time you switch inputs.
Does turning off Voice Guide affect closed captions?
No. Voice Guide and closed captions are separate features. You can have captions on and Voice Guide off, or any other combination. Captions appear as text on the screen; Voice Guide is audio narration. Turning off one does not affect the other.
Will Voice Guide turn back on after a software update?
Usually not. Samsung updates preserve your settings, so if Voice Guide is off before an update, it should stay off afterward. However, if you notice it has turned back on after an update, the same Settings > Accessibility > Voice Guide path will turn it off again.
What if my Samsung TV does not have a Voice Guide option in Accessibility?
Very old Samsung TVs (before 2015) may not have Voice Guide at all, or it may be labeled differently. Check your TV's manual or Samsung's support site for your model number. If your TV truly does not have this feature, the narration you are hearing may be coming from the broadcast itself or from an app, not from the TV.