Where to find the Voice Guide setting on your Samsung remote
The Voice Guide on Samsung TVs is an accessibility feature that reads menu options and on-screen text aloud. To turn it off, you use your remote's menu system — not a physical button on the TV itself. The exact path depends on your remote model, but Samsung remotes fall into two main types: the standard remote with a directional pad and number buttons, and the newer Samsung Smart Remote with a touchpad.
On either remote, start by pressing the Menu button (sometimes labeled as three horizontal lines). This opens your TV's main settings menu. From there, navigate to Settings, then look for General or Accessibility — the exact label varies by TV model year, but both lead to the same Voice Guide control.
Key Takeaways
- Voice Guide is turned on and off through your TV's Settings menu, accessed by pressing Menu on your remote.
- The setting lives under either General or Accessibility, depending on your TV's model year.
- Once you find Voice Guide, toggle it to Off — the TV will confirm the change with a voice announcement.
- If your remote is not responding, try replacing the batteries or using the physical buttons on the TV itself to navigate menus.
Step-by-step instructions for standard Samsung remotes
Press Menu on your remote. Use the directional pad (the arrows) to highlight Settings and press Enter. From the Settings menu, look for General — highlight it and press Enter again.
Inside General, scroll down until you see Accessibility or Voice Guide listed directly. Highlight it and press Enter. You will see a toggle or on/off option. Highlight Off and press Enter. The TV will announce "Voice Guide off" to confirm the change. Press the back arrow or Menu again to exit the settings menu.
If you do not see Accessibility inside General, try going back to Settings and looking for Accessibility as its own top-level option. Samsung reorganized this menu across different model years, so the path can shift.
Using the Samsung Smart Remote (touchpad model)
The Smart Remote with a touchpad works the same way but feels different to navigate. Press the Menu button at the top of the remote. The menu will appear on your TV screen. Swipe up or down on the touchpad to move through options, then tap the touchpad to select.
Navigate to Settings, then General (or Accessibility if it appears as a separate option). Find Voice Guide and tap to open it. Select Off and tap again. The TV will confirm with a voice message.
What to do if your remote is not responding
If your remote is not working, the batteries may be dead. Open the battery compartment on the back of the remote and replace both batteries with fresh ones, making sure the positive and negative ends face the correct direction. Wait a few seconds after inserting new batteries before pressing any buttons.
If the remote still does not respond, you can navigate the menu using the physical buttons on the TV itself. Look for a small button labeled Menu or Settings on the side or back of your TV (usually near the power button). Press and hold it until the menu appears on screen. Use the volume and channel buttons to move up and down through options, and the Menu button again to select. This is slower than using the remote, but it works.
Voice Guide keeps turning back on
If Voice Guide turns itself back on after you turn it off, the most common cause is that your TV is set to restore accessibility settings when it powers on. This happens when the TV detects a remote button press that Samsung interprets as an accessibility request — usually the Menu button held down for several seconds.
Check your Accessibility settings again and look for an option called Accessibility Shortcut or Quick Access. If it is enabled, disable it. This prevents the TV from re-enabling Voice Guide when you accidentally trigger the shortcut. Some older Samsung models do not have this option, in which case the issue is usually just a stuck button on the remote — try cleaning the Menu button with a dry cloth.
Turning Voice Guide back on if you need it later
If you turn off Voice Guide and later want to turn it back on, follow the same steps: Menu → Settings → General (or Accessibility) → Voice Guide → On. You can also enable Voice Guide by holding down the Menu button on your remote for three seconds, which toggles the feature on and off as a shortcut — though this can cause the accidental re-enabling problem mentioned above.
Some Samsung TVs also let you control Voice Guide through the SmartThings app on your phone, though this is less common. If you have the app installed, open it, select your TV, and look for an Accessibility or Sound section in the settings.
Frequently Asked Questions
Does turning off Voice Guide affect other accessibility features?
No. Voice Guide is independent of other accessibility options like captions, high contrast mode, or audio description. Turning off Voice Guide does not change any of those settings. If you need captions or other features, they will remain as you set them.
Will Voice Guide turn back on if I restart my TV?
No. Once you turn off Voice Guide and exit the settings menu, it stays off even after you power the TV off and back on. The setting is saved to your TV's memory. The only exception is if Accessibility Shortcut is enabled and you accidentally trigger it.
What if I cannot find Voice Guide in my settings menu?
Some older Samsung TV models do not have a Voice Guide feature, or it may be labeled differently. Check your TV's model number (usually on a sticker on the back) and search the Samsung support website for your specific model's manual. The manual will show you exactly where the setting is located.
Can I turn off Voice Guide from the TV's physical buttons?
Yes. Use the physical Menu or Settings button on the TV itself to open the menu, then navigate using the volume and channel buttons as described above. It takes longer than using the remote, but the process is identical.