Where to find the voice settings on your Samsung TV

The voice feature on Samsung TVs — usually called Voice Guide or Voice information — reads menu options and descriptions aloud. To turn it off, you need to reach the Accessibility menu, which is where Samsung groups all audio and visual information tools.

On most Samsung TVs made in the last five years, press the Menu button on your remote. Look for a Settings or Gear icon. From there, navigate to Accessibility (sometimes labeled as Special Viewing Options). The exact path varies slightly by model year, but Accessibility is always in the main Settings menu.

If your remote has a dedicated Settings button instead of a Menu button, press that and follow the same path. Some newer Samsung remotes have a microphone button — pressing that does not open settings, so use the physical Menu or Settings button instead.

Key Takeaways

  • Voice Guide is found in Settings > Accessibility on all recent Samsung TV models.
  • Once in Accessibility, toggle Voice Guide to Off; the setting takes effect when ready without restarting the TV.
  • If you cannot find Accessibility in your menu, your TV model may use a different name like Special Viewing Options or Audio Description.
  • Voice Guide and Audio Description are separate settings — turning off one does not affect the other.

Step-by-step: turning off Voice Guide

After you open the Accessibility menu, look for an option called Voice Guide. It will show a toggle switch or On/Off button next to it. Select Voice Guide and press Enter on your remote to flip the switch to Off.

The change happens right away. You do not need to restart the TV or confirm the change a second time. If you want to turn Voice Guide back on later, you return to the same menu and toggle it back to On.

Some Samsung TVs also have a Voice Guide Volume slider in the same Accessibility menu. If you see that, you can lower the volume instead of turning the feature completely off — useful if you want the voice to speak less loudly but still guide you through menus.

What to do if you cannot find the Accessibility menu

Older Samsung TV models (before 2018) sometimes put voice settings under a different name. Check Settings for options labeled Special Viewing Options, Audio Description, or Assistive Features. The voice toggle is in one of these sections on nearly all Samsung TVs.

If you have a very old model and cannot locate any of these menus, try pressing the Menu button and searching for Audio or Sound settings — some older sets grouped voice information with audio controls instead of accessibility features.

If the voice is speaking but you cannot find where to turn it off through the menu, try holding down the Mute button on your remote for three seconds. On some models, this temporarily silences Voice Guide without entering the settings menu, though you will need to use the Accessibility menu to turn it off permanently.

Audio Description versus Voice Guide

Audio Description is different from Voice Guide. Audio Description adds narration to TV shows and movies to describe what is happening on screen — it is meant for people with vision loss who are watching content. Voice Guide reads the TV menu itself aloud.

If you turn off Voice Guide but still hear narration during shows, you have Audio Description turned on instead. To turn that off, go back to Accessibility and look for Audio Description or Descriptive Audio. Toggle that to Off as well.

You can turn off one without affecting the other. Many people turn off Voice Guide (which can be annoying during normal TV use) but leave Audio Description on if they use it for certain programs.

Preventing Voice Guide from turning back on

Voice Guide sometimes reactivates after a TV software update or if someone presses a specific button combination on the remote by accident. The most common accidental trigger is holding down the Volume Up and Channel Up buttons at the same time for several seconds.

If Voice Guide keeps turning itself back on, check whether anyone in your household is pressing that combination. You can also disable the Voice Guide shortcut in some Samsung models by going to Settings > Accessibility > Voice Guide set up and setting it to Off, which prevents the button combination from working.

Using your Samsung remote to control Voice Guide faster

On newer Samsung remotes with a microphone button, you can sometimes press and hold that button to open a quick menu that includes Voice Guide controls without navigating through Settings. This varies by remote model, so test it on yours — if it does not work, the full Settings menu path is always reliable.

Some Samsung TV remotes also have a dedicated Accessibility button. If yours does, pressing that takes you directly to the Accessibility menu instead of requiring you to navigate through Settings first. Check your remote for any button labeled with a person icon or the word Accessibility.

Frequently Asked Questions

Does turning off Voice Guide affect closed captions?

No. Voice Guide and closed captions are separate features. You can turn off Voice Guide and keep captions on, or vice versa. Captions appear as text on the screen, while Voice Guide speaks the menu aloud.

Will Voice Guide turn back on if I unplug my TV?

No. Unplugging the TV does not reset accessibility settings. Voice Guide will stay off unless you turn it back on through the Accessibility menu or someone changes the setting again.

Can I turn off Voice Guide from the remote without using the menu?

On most models, no — you must go through Settings > Accessibility to turn it off permanently. However, holding Mute for three seconds silences it temporarily on some Samsung TVs, though you will still need the menu to disable it fully.

What if Voice Guide is on but I cannot understand the menu because it is speaking too fast?

Go to Settings > Accessibility > Voice Guide and look for Voice Guide Speed or Voice Guide Rate. Lower the speed setting so the voice speaks more slowly, which gives you time to follow along while you navigate to the Off toggle.

Is there a way to turn off Voice Guide for just one input or app?

No. Voice Guide is a TV-wide setting that affects all inputs, apps, and menus. When you turn it off, it stays off everywhere on the TV until you turn it back on.