The quickest way to reset your Samsung washer

Most Samsung washers reset with a straightforward power cycle: unplug the machine for 5 to 10 minutes, then plug it back in. This clears temporary errors and restarts the control board without erasing your saved settings or cycles. If unplugging doesn't work, your model likely has a dedicated reset button or a button combination that forces a restart.

Before you reset, write down any error codes showing on the display—you'll need them if the problem persists. A reset is not the same as a factory reset; it won't delete your custom cycles or return the washer to original settings. It straightforward stops whatever the machine is doing and starts fresh.

Key Takeaways

  • Unplugging your Samsung washer for 5 to 10 minutes is the first reset to try and works for most temporary errors.
  • Some Samsung models have a dedicated reset button on the control panel, usually labeled "Reset" or found by holding a specific button for 3 to 5 seconds.
  • If your washer is stuck mid-cycle, holding the Start/Pause button for 3 to 5 seconds will stop the cycle so you can drain and open the door.
  • Error codes like "dE" or "UE" point to specific problems—a reset may clear them temporarily, but the underlying issue will return if not fixed.
  • If a reset doesn't solve the problem, check the drain hose, inlet hoses, and detergent dispenser before calling a technician.

Resetting by unplugging the power

The power cycle is the safest first step because it has no risk of erasing settings. Locate the outlet where your washer is plugged in—usually behind or beside the machine. Unplug the cord directly from the wall outlet, not from a power strip or surge protector.

Wait 5 to 10 minutes. This gives the control board time to fully discharge. Then plug the washer back in and close the door. The display should light up and show the default screen. Run a short cycle (like a rinse and spin) to confirm the washer is responding normally.

If the washer was in the middle of a cycle when you unplugged it, the water inside will remain until you manually drain it. See the section below on stopping a stuck cycle.

Finding and using the reset button on your control panel

Some Samsung washers have a physical reset button on the control panel. Check your model's location: it may be labeled "Reset," or it may be a button you hold down for a set time. Common locations are near the power button, on the far left or right of the panel, or hidden under a small door.

If you don't see a labeled reset button, try holding the power button for 3 to 5 seconds while the washer is plugged in but off. Release it and wait a few seconds. The display should go blank and then restart. Some models require you to hold the Start/Pause button instead.

Your washer's manual will show the exact button and how long to hold it. If you don't have the manual, search "Samsung [your model number] reset button" online—the model number is on a sticker inside the door frame or on the back of the machine.

Stopping a cycle that is stuck or won't drain

If your washer is mid-cycle and unresponsive, hold the Start/Pause button for 3 to 5 seconds. The cycle should stop and the door should unlock within a minute or two. Do not force the door open while the washer is still pressurized.

Once the door unlocks, open it and remove wet clothes. If water is still inside, you will need to drain it manually. Look for a small drain plug or filter access panel at the bottom front of the washer. Place a shallow pan underneath, unscrew the plug slowly, and let the water drain. Then screw the plug back in.

After the washer is empty and drained, unplug it for 5 to 10 minutes to reset the control board. Plug it back in and run a rinse and spin cycle to clear any remaining water.

Understanding error codes and what they mean

Samsung washers display error codes when something goes wrong. Common codes include "dE" (door error—the door won't lock or unlock), "UE" (unbalanced load), "OE" (drain error—water isn't draining), and "IE" (inlet error—water isn't filling). Write down the code before you reset.

A reset may clear the code temporarily, but it will return if the underlying problem isn't fixed. For example, a "UE" code often means the load is too heavy or unevenly distributed. Redistributing the clothes and running the cycle again may solve it. An "OE" code usually points to a clogged drain hose or filter, which a reset won't fix.

If the same error code reappears after a reset, the problem is likely mechanical or electrical. Check the relevant part (drain hose, inlet hoses, door latch) before calling a technician.

Checking common parts before calling for service

Before you assume your washer needs professional repair, inspect three areas that cause most problems. First, check the drain hose at the back of the machine—it should not be kinked, pinched, or clogged. Straighten any kinks and run water through it to confirm it flows freely.

Second, check the inlet hoses (the hoses that bring water in from the wall). They should be hand-tight at both ends and not cracked or leaking. If water is dripping, tighten the connection or replace the hose.

Third, open the detergent dispenser drawer and look inside. Dried detergent or fabric softener can clog the dispenser and prevent water from flowing to the drum. Clean it out with a damp cloth and run a rinse cycle.

If none of these steps solve the problem, a reset won't help and you will need a technician to diagnose the issue.

When to call a Samsung technician instead of resetting

A reset is worth trying if your washer won't start, is stuck mid-cycle, or is showing an error code for the first time. But some problems require professional help. If the washer is leaking water, making unusual noises, the drum won't spin, or the same error code returns after a reset, the issue is beyond a straightforward restart.

Contact Samsung support through their website or call the number on your warranty paperwork. Have your model number and the error code ready. They can walk you through additional troubleshooting or schedule a technician visit. If your washer is still under warranty, the repair may be covered.

Frequently Asked Questions

Will resetting my washer erase my saved cycles or settings?

No. A power cycle or reset button press restarts the control board but does not erase custom cycles, language settings, or other preferences you have saved. A factory reset would erase these, but that is a separate, intentional action that requires specific steps and is rarely needed.

How long should I wait after unplugging before plugging back in?

Wait at least 5 to 10 minutes. This ensures the capacitors on the control board fully discharge. Plugging back in too quickly may not clear the error, so patience matters here.

My washer shows an error code but seems to work fine—should I reset it?

Yes, try a reset first. Some error codes are false alarms caused by a sensor glitch or a temporary communication error between parts. If the code clears and doesn't return, the problem is solved. If it comes back, the sensor or part it monitors likely needs attention.

Can I reset my Samsung washer while it is plugged in?

If your model has a dedicated reset button, yes—you can press it while the washer is plugged in and powered off. However, unplugging is safer and more reliable because it fully powers down the control board. Avoid holding buttons while the washer is running a cycle.

What should I do if the reset button doesn't work?

Try the power cycle method instead: unplug for 5 to 10 minutes and plug back in. If neither method works, the control board may be faulty. Contact Samsung support or a local technician to diagnose the issue.