You can change your birthday in Snapchat settings, but only if you haven't changed it before

Snapchat lets you update your birthday through your account settings, but the platform restricts how often you can make the change. You get one birthday change per account. If you've already changed it once, you'll need to contact Snapchat support to request another change — and they may ask you to verify your identity before approving it.

The process takes about two minutes if you haven't used your one change yet. If you have, the support request can take several days to a week, depending on how quickly Snapchat's team responds.

Key Takeaways

  • You can change your birthday once through settings without contacting support, but a second change requires going through Snapchat support.
  • Open Snapchat, tap your profile icon, select "Birthday," and enter your new date to make your first change.
  • If you've already used your one change, you'll need to submit a support request and may be asked to prove your identity.
  • Changing your birthday affects your age on the app and may change which features are available to you.

How to change your birthday through Snapchat settings

Start by opening Snapchat and tapping your profile icon in the top-left corner of the screen. This opens your profile page. Look for the gear icon (settings) in the top-right corner and tap it.

Scroll down until you see "Birthday" listed in your account information. Tap on it. Snapchat will show your current birthday and give you the option to enter a new one. Type in your correct birthday using the date format the app shows you, then tap "Save" or "Confirm" depending on your device.

The change takes effect when ready. Your new birthday will now show on your profile and affect your age-based features in the app.

What happens if you've already changed your birthday once

If you've used your one free birthday change and need to change it again, you'll have to go through Snapchat support. Open Snapchat, go to settings, and scroll to the bottom. Tap "Contact Us" or "Help" (the exact wording varies by device). Select the option for account or profile issues.

Explain that you need to change your birthday and that you've already used your one change. Snapchat support will likely ask you to verify your identity — they may request a photo of your ID, a selfie, or answers to security questions you set up when you created your account. This verification can take several days.

Once they confirm your identity, they can manually update your birthday. There's no may provide they'll approve a second change, but most requests go through if you can prove the account is yours.

Why Snapchat limits birthday changes

Snapchat restricts birthday changes to prevent account fraud and age-gating abuse. The app uses your birthday to determine which features you can access — users under 18 see different ads and have different privacy settings than adults. Allowing unlimited changes would let people bypass these age restrictions.

The one-change limit also protects younger users. If a child's account is compromised, a scammer can't straightforward change the birthday to make the account look like it belongs to an adult.

What changes when you update your birthday

Your age on Snapchat updates when ready. If you were listed as under 18 and change your birthday to make yourself 18 or older, you'll gain access to features that were previously blocked — including certain filters, stories, and advertising options.

If you change your birthday to make yourself younger, some features may become unavailable. Your Snapchat score and friends list stay the same; only age-restricted content and settings change.

Troubleshooting: birthday won't change

If you tap "Save" but the birthday doesn't update, make sure you're using the correct date format. Snapchat usually shows you the format it expects (MM/DD/YYYY or DD/MM/YYYY depending on your region). Re-enter the date carefully and try again.

If the birthday field is grayed out or won't let you tap it, you've likely already used your one change. In that case, you'll need to contact support as described above. Don't try to change it multiple times in quick succession — Snapchat may temporarily lock the setting if it detects repeated attempts.

Frequently Asked Questions

Can I change my birthday back to what it was before?

No. Snapchat counts any change — whether you're correcting a mistake or changing to a different date — as your one allowed change. If you change your birthday and then want to change it back, you'll need to contact support and go through identity verification.

What if I entered my birthday wrong when I created my account?

You can fix it using your one free change through settings. Go to your profile, tap Birthday, and enter the correct date. This counts as your one change, so if you need to change it again later, you'll have to contact support.

Does changing my birthday affect my Snapchat friends or score?

No. Your friends list, Snapchat score, and chat history all stay exactly the same. Only your age and age-restricted features change. Your friends won't be notified that you changed your birthday.

How long does it take Snapchat support to approve a second birthday change?

Most requests take three to seven days, but it can be longer during busy periods. Snapchat will email you when they've reviewed your request. Make sure you respond quickly if they ask for additional identity verification.

Can I change my birthday on Snapchat using the web version?

No. Birthday changes are only available through the Snapchat mobile app. You can view your birthday on the web, but you can't edit it there. You'll need to use the iOS or Android app to make changes.