Cancel Apple TV on Prime in Three Steps
To cancel Apple TV through Prime Video, go to your Prime Video account settings, find the memberships or subscriptions section, locate Apple TV+, and select the option to cancel. The process takes about two minutes and stops your charges when ready, though you keep access until your current billing period ends.
You cancel through Amazon's website or app, not through Apple. This matters because Prime Video handles the subscription on Amazon's side, even though Apple TV+ is an Apple service. Cancelling directly through Apple's website or the Apple TV app will not stop charges from your Prime account.
Key Takeaways
- Cancel Apple TV+ through your Prime Video account settings, not through Apple's website or app, to stop Amazon charges.
- Your access continues through the end of your current billing period after you cancel, so you do not lose service when ready.
- The cancellation takes effect right away, but Amazon may take a few days to confirm the change in your account.
- If you signed up for a free trial through Prime, cancelling before the trial ends prevents any charges from starting.
Cancel on a Computer or Phone Browser
Open your web browser and go to primevideo.com. Sign in with your Amazon account if you are not already logged in. Look for your account menu — this is usually in the top right corner, marked with your name or a profile icon.
Select "Account & Settings" or "Your Account" from the menu. Scroll down to find "Memberships and Subscriptions" or a section labeled "Your Subscriptions." You should see Apple TV+ listed here with your current plan and billing date. Click on Apple TV+ to open its details.
Select "Cancel Membership" or "Cancel Subscription." Prime Video will ask you to confirm and may show you a message about losing access. Confirm the cancellation. You will see a confirmation message on screen, and Amazon will send you a confirmation email within a few minutes.
Cancel Through the Prime Video App
Open the Prime Video app on your phone or tablet. Tap the menu icon — usually three horizontal lines in the top left or bottom right, depending on your device. Select "Account" or "Settings."
Look for "Memberships" or "Subscriptions." Tap Apple TV+ from the list. Select "Cancel Membership" or "Manage Subscription," then confirm the cancellation. The app will show a confirmation screen, and you will receive an email confirmation from Amazon.
The steps are the same on iPhone, Android, Fire tablets, and Roku devices. If you do not see Apple TV+ in your subscriptions list, it may already be cancelled, or you may be signed into a different Amazon account than the one that has the subscription.
What Happens After You Cancel
Your Apple TV+ access through Prime Video continues until the end of your current billing period. If you were charged on the 15th of the month and you cancel on the 20th, you keep watching until the 15th of next month. After that date, the app will no longer let you watch Apple TV+ content.
Amazon will send you a cancellation confirmation email that includes your final billing date. Save this email so you know exactly when your access ends. You can still watch any content you downloaded to your device after cancellation, but you cannot stream new content once the billing period closes.
If you cancel during a free trial, your access stops when ready when the trial period ends — there is no additional waiting period. You will not be charged anything if you cancel before the trial expires.
If You Cannot Find Apple TV+ in Your Subscriptions
Check that you are signed into the correct Amazon account. Some people have multiple Amazon accounts, and the Apple TV+ subscription may be on a different one. Sign out and sign back in with the email address you used when you set up the subscription.
If you signed up through a different service — such as through the Apple TV app directly or through an Apple device — the subscription may not appear in Prime Video at all. In that case, you need to cancel through Apple, not through Amazon. Go to Settings on your Apple device, tap your name, select "Subscriptions," find Apple TV+, and tap "Cancel Subscription."
If Apple TV+ does not appear in your Prime Video subscriptions and you are certain you signed up through Prime, contact Amazon customer service. They can look up your account and help you locate the subscription or confirm whether it has already been cancelled.
Resubscribe to Apple TV+ Later
You can add Apple TV+ back to your Prime account at any time. Go to the same Memberships and Subscriptions section in Prime Video, search for Apple TV+, and select "Start Free Trial" or "Subscribe Now." If you had a free trial before, you may or may not be offered another one — Amazon's policy on this changes.
When you resubscribe, you start a new billing cycle. Your previous watchlist and viewing history remain in your Apple TV+ account if you sign in with the same Apple ID you used before, but Prime Video treats it as a new subscription for billing purposes.
Frequently Asked Questions
Will cancelling Apple TV+ cancel my Prime membership?
No. Apple TV+ is an add-on to Prime Video, not part of the main Prime membership. Cancelling Apple TV+ does not affect your Prime shipping, Prime Video movies and shows, or any other Prime benefits.
Can I cancel Apple TV+ through the Apple TV app?
If you signed up through Prime Video, cancelling through the Apple TV app will not work. You must cancel through your Prime Video account. Cancelling through Apple will only work if you subscribed directly through Apple, not through Amazon.
How long does it take for the cancellation to show up in my account?
The cancellation is when ready, but Amazon may take a few days to update your account page. You will see the confirmation right away, and the email confirmation arrives within minutes. If you do not see the change after three days, contact Amazon customer service.
Do I get a refund if I cancel in the middle of a billing period?
No. Amazon does not refund partial months. You keep access through the end of your current billing period, but you do not receive money back for the days you do not use after cancellation.
What if I forgot my Amazon password?
Go to the Amazon sign-in page and select "Forgot Your Password?" Enter your email address, and Amazon will send you a link to reset it. Use that link to create a new password, then sign in and cancel Apple TV+ as described above.