Reset Your Apple TV Password Through Your Apple ID Settings
The fastest way to reset your Apple TV password is through your Apple ID account on any web browser or another Apple device. Your Apple TV uses your Apple ID to sign in, so resetting that password automatically updates what you use on the TV. You do not need to touch the Apple TV itself to make this work.
Go to appleid.apple.com in a web browser on your computer or phone. Sign in with your Apple ID email address and the password you still remember. If you have two-factor authentication turned on, you will need to approve the sign-in from another Apple device or receive a code by text or email. Once you are signed in, click Password and Security in the left menu, then click Change Password. Enter your current password once, then type your new password twice. Apple will ask you to choose a password at least 8 characters long with uppercase letters, lowercase letters, numbers, and a symbol.
Key Takeaways
- You can reset your Apple TV password by going to appleid.apple.com on any web browser and changing your Apple ID password.
- If you forgot your Apple ID password entirely, use the "Forgot password?" link on the Apple ID sign-in page to recover your account.
- After you change your password on the web, sign out of your Apple TV and sign back in with the new password to sync the change.
- If you do not remember your Apple ID email address, check your Apple TV settings under Users and Accounts to see which email is linked to your account.
- Two-factor authentication protects your account but requires you to approve sign-ins from a trusted device or receive a verification code.
Sign Out and Back In on Your Apple TV
After you change your password on appleid.apple.com, you need to sign out of your Apple TV and sign back in so it learns the new password. On your Apple TV, go to Settings at the top of the home screen. Scroll down and select Users and Accounts. Choose the account you just changed the password for, then select Sign Out. The TV will ask you to confirm—select Sign Out again.
Now sign back in. Go to Settings again, select Users and Accounts, and choose Add User or Family Member. Select Sign in with Apple ID. Enter your Apple ID email address and your new password. If you have two-factor authentication on, the TV will ask you to approve the sign-in from another Apple device or enter a verification code. Once you are signed in, your Apple TV will remember the new password and you will not have to enter it again unless you sign out.
Recover Your Apple ID If You Forgot the Password
If you do not remember your Apple ID password at all, you cannot reset it from your Apple TV—you have to recover your account first. Go to appleid.apple.com and click Forgot password? below the sign-in fields. Enter the email address connected to your Apple ID. Apple will send you an email with a link to reset your password, or it will ask you to answer security questions you set up when you created your account.
If you do not have access to the email address anymore, click Can't access your email? and Apple will walk you through other ways to prove you own the account—usually by answering security questions or using a recovery key if you saved one. This process can take a few minutes or up to several days depending on which method you use. Once you have reset your password, follow the steps in the section above to sign out and back in on your Apple TV.
What to Do If Your Apple TV Will Not Accept the New Password
Sometimes your Apple TV holds onto the old password for a few minutes after you change it online. Wait at least five minutes after changing your password on appleid.apple.com before you try to sign in on the TV. If you still get an error message saying the password is wrong, restart your Apple TV completely. Unplug it from power for 30 seconds, then plug it back in and wait for it to boot up.
If the password still does not work after a restart, check that you are entering it correctly—passwords are case-sensitive, so uppercase and lowercase letters matter. Type it slowly and double-check for spaces or symbols you may have missed. If you are still stuck, sign out of the Apple TV again and try signing in one more time. If none of these steps work, your account may have a security issue. Go to appleid.apple.com, sign in, and check Security to see if Apple has flagged any unusual activity.
Use a Different Apple ID on Your Apple TV
If you want to use a completely different Apple ID on your Apple TV instead of resetting the password for the old one, you can add a new user account. Go to Settings, select Users and Accounts, and choose Add User or Family Member. Select Sign in with Apple ID and enter the email and password for the new Apple ID. The TV will set up a separate account with its own apps, preferences, and watch history.
You can keep the old account on the TV or remove it. To remove it, go to Settings, select Users and Accounts, choose the old account, and select Delete User. The TV will ask you to confirm and warn you that all content associated with that account will be deleted. If you have purchased shows or movies under that account, you will lose access to them if you delete it, so make sure that is what you want before you proceed.
Turn Off Two-Factor Authentication If It Is Causing Problems
Two-factor authentication adds a security layer that requires you to approve sign-ins from a trusted device or enter a code sent to your phone. If you have it turned on and you do not have access to a trusted device or phone number anymore, you may not be able to sign in to your Apple TV. You can turn it off on appleid.apple.com, but you will need to sign in first—and that may require the two-factor code.
If you are locked out completely, go to appleid.apple.com and click Forgot password? to start the account recovery process. During recovery, Apple will ask you to verify your identity through security questions or a recovery key. Once you have regained access to your account, go to Password and Security, scroll down to Two-Factor Authentication, and click Turn Off. Apple will ask you to confirm and will send a confirmation email. After you turn it off, you can sign in to your Apple TV without needing a verification code.
Frequently Asked Questions
Do I need to reset my password on every Apple device I own?
No. When you change your Apple ID password on appleid.apple.com, it updates across all your Apple devices automatically. Your iPhone, iPad, Mac, and Apple TV will all use the new password the next time they need to sign in. You do not have to change it separately on each device.
What happens to my apps and shows if I change my Apple TV password?
Your apps and shows stay on your Apple TV. Changing your password does not delete anything. You will just need to sign in again with the new password, and then everything will work as before.
Can I reset my Apple TV password without a computer?
Yes. You can go to appleid.apple.com on your iPhone or any smartphone and change your password there. You do not need a computer. After you change it, sign out and back in on your Apple TV with the new password.
How long does it take for my Apple TV to recognize the new password?
Usually a few minutes. If you change your password on appleid.apple.com and when ready try to sign in on your Apple TV, it may not work yet. Wait at least five minutes, then try again. If it still does not work, restart your Apple TV by unplugging it for 30 seconds.
What if I do not remember my Apple ID email address?
Check your Apple TV. Go to Settings, select Users and Accounts, and choose your account. The email address linked to it will be shown there. If you still cannot find it, look through old receipts from Apple purchases or check your email inbox for messages from Apple ID.