The quickest way to restart the Apple TV app
Restarting the Apple TV app clears temporary data and often fixes playback problems, login issues, or freezing. The steps depend on which device you're using—iPhone, iPad, Mac, or a smart TV—but each takes less than a minute.
On most devices, you force-close the app from your system settings, then reopen it. On some smart TVs, you may need to uninstall and reinstall instead. The app will remember your account and viewing history once it restarts.
Key Takeaways
- Force-closing the app (not just switching away from it) clears the app's memory and fixes most temporary problems.
- On iPhone and iPad, swipe up from the bottom or use the app switcher to close Apple TV completely before reopening it.
- On Mac, use Command+Q to quit the app, or force-quit it through Activity Monitor if it won't respond.
- On smart TVs, the restart method varies by brand—check your TV's app management menu or uninstall and reinstall the app.
- After restarting, sign back in if prompted; your account and watch history will be restored automatically.
Restart on iPhone or iPad
On iPhone or iPad running iOS 16 or later, swipe up from the bottom of the screen to open the app switcher. Find the Apple TV app card, then swipe up on it to close it completely. Wait a few seconds, then tap the Apple TV icon on your home screen to reopen it.
If you're using an older iOS version, double-tap the home button instead to open the app switcher, then swipe up on the Apple TV card. The result is the same—the app fully closes and clears its temporary data.
When the app reopens, it may ask you to sign in again. Enter your Apple ID and password. Your watch history, saved shows, and preferences will load automatically once you're signed back in.
Restart on Mac
On Mac, the simplest method is to quit the app directly. Click the Apple TV app in the dock or open it from Applications, then press Command+Q. This closes the app completely and clears its cache.
If the app is frozen or won't respond to Command+Q, use Force Quit instead. Press Command+Option+Esc to open the Force Quit Applications window, select Apple TV, and click Force Quit. Then reopen the app from your Applications folder or Launchpad.
After restarting, the app will prompt you to sign in if needed. Your account information and viewing history sync automatically once you're logged back in.
Restart on Apple TV (tvOS)
On an Apple TV device running tvOS, go to Settings, then Apps. Select Apple TV and choose the option to offload or delete the app. Confirm the action, then go back to the App Store, search for Apple TV, and reinstall it.
Alternatively, you can restart the entire Apple TV device, which often fixes app problems without uninstalling. Go to Settings, then System, and select Restart. The device will shut down and restart, and all apps will reload fresh.
After reinstalling or restarting, open Apple TV and sign in with your Apple ID. Your library and watch history will sync within a few moments.
Restart on Samsung, LG, and other smart TVs
On Samsung TVs, press the Home button on your remote, navigate to Apps, find Apple TV, and select it. Look for an option to uninstall or remove the app. Once removed, go to the App Store (or Samsung's app marketplace), search for Apple TV, and reinstall it.
On LG TVs, press the Home button, go to My Apps, find Apple TV, and select the menu option (usually three dots) to uninstall. Then search for Apple TV in the LG Content Store and reinstall it.
On other smart TV brands, the steps are similar: access your TV's app management menu, uninstall Apple TV, then reinstall it from your TV's app store. After reinstalling, open the app and sign in with your Apple ID. Your account will restore your library and watch history automatically.
What to do if the app still won't work after restarting
If restarting doesn't fix the problem, try clearing the app's cache and data separately. On iPhone or iPad, go to Settings, select Apple TV, and choose Offload App (this keeps your data) or Delete App (this removes everything). Then reinstall from the App Store.
On Mac, you can manually delete the app's cache folder. Open Finder, press Command+Shift+G, and paste ~/Library/Caches/com.apple.tv. Delete the Apple TV cache folder, then restart the app.
If the problem persists, check your internet connection—a weak or unstable connection often causes playback and login issues. Restart your router by unplugging it for 30 seconds, then plug it back in and wait for it to fully reconnect before opening Apple TV again.
Common mistakes that prevent a proper restart
straightforward swiping away from the app or pressing the back button does not fully close it. The app stays running in the background and keeps its cached data. You must force-close it using the app switcher (on phones and tablets) or Command+Q (on Mac) to clear its memory.
Another common mistake is signing out before restarting. You don't need to sign out—just close and reopen the app. Signing out and back in takes longer and can sometimes cause login errors. Let the app handle your account automatically after the restart.
On smart TVs, straightforward closing the app from the home screen is not enough. You need to uninstall it completely and reinstall it from the app store to fully clear its data and fix persistent problems.
Frequently Asked Questions
Will restarting the Apple TV app delete my watch history?
No. Restarting the app only closes it and clears temporary data stored on your device. Your watch history, saved shows, and account settings are stored on Apple's servers and will sync back automatically when you sign in again.
How long does it take for the app to restart?
Closing and reopening the app takes about 10 to 20 seconds on most devices. If you're uninstalling and reinstalling on a smart TV, it may take 1 to 3 minutes depending on your internet speed and the TV's processor.
Do I need to sign in again after restarting?
Sometimes. If you force-close the app, it may ask you to sign in again when you reopen it. If you restart your entire device (like an Apple TV box), you'll definitely need to sign in again. Your account information will restore your library once you do.
What if the app keeps crashing after I restart it?
Try uninstalling and reinstalling the app completely instead of just force-closing it. This removes all cached data and downloads a fresh copy. If it still crashes, check that your device's operating system is up to date—outdated software can cause app conflicts.
Can I restart the Apple TV app without losing my place in a show?
Yes. Your watch progress is saved to your Apple account, not stored locally on the app. When you restart the app and sign back in, it will resume from exactly where you left off.