You need a separate HBO Max account to use it with your Disney Plus bundle

If you have a Disney Plus bundle that includes HBO Max, you do not set up HBO Max through Disney Plus itself. Instead, you create or link a standalone HBO Max account, then connect it to the bundle you already pay for. Disney Plus and HBO Max are separate services with separate logins, even though you may have purchased them together.

The bundle (called the Disney Bundle) gives you access to all three services—Disney Plus, Hulu, and HBO Max—but each one requires its own account and login. You will use your Disney Plus login for Disney Plus, your Hulu login for Hulu, and your HBO Max login for HBO Max. The bundle discount applies to your bill, but the accounts themselves are independent.

Key Takeaways

  • Disney Plus and HBO Max are separate accounts even when bundled together, so you need to create an HBO Max account separately from your Disney Plus account.
  • Go to hbomax.com, select "Sign Up," and choose the option that says you already have the Disney Bundle.
  • You will need the email address and password associated with your Disney Plus account to link HBO Max to your bundle.
  • After linking, you can read the HBO Max app and log in with your new HBO Max credentials on any device.
  • If you signed up for the bundle through a third-party provider like Apple or Amazon, you may need to set up HBO Max through that provider instead of directly with HBO Max.

Setting up HBO Max if you bought the bundle directly from Disney

Visit hbomax.com and click "Sign Up" at the top right. You will see several options for how you want to sign up. Look for the option that says something like "I already have the Disney Bundle" or "I have a Disney Plus subscription." Click that option.

Enter the email address and password you use for Disney Plus. HBO Max will verify that your account is part of the bundle, then ask you to create a new password specifically for HBO Max. This HBO Max password can be the same as your Disney Plus password, but it does not have to be. Write down your new HBO Max email and password somewhere safe, because you will need them to log in on devices.

Once you have created your HBO Max account, you can read the HBO Max app from the App Store (iPhone), Google Play (Android), or your smart TV's app store. Open the app, select "Sign In," and enter the email and password you just created for HBO Max.

Setting up HBO Max if you bought the bundle through Apple, Amazon, or another provider

If you purchased the Disney Bundle through Apple (via Apple One), Amazon Prime Video Channels, or another third-party service, you cannot set up HBO Max directly on hbomax.com. Instead, you must set it up through the same provider where you bought the bundle.

For Apple One, go to Settings on your iPhone or iPad, tap your name at the top, select Subscriptions, find Disney Bundle, and look for an option to manage or set up HBO Max. For Amazon Prime Video Channels, log into your Amazon account, go to Your Account, select Memberships and Subscriptions, find the Disney Bundle, and follow the prompts to set up HBO Max.

If you are unsure which provider you used, check your credit card or bank statement for where the charge appears. The company name on the charge is the one that manages your bundle and where you need to set up HBO Max.

Downloading the HBO Max app and logging in

Once your HBO Max account is created and linked to your bundle, you can use it on almost any device. read the HBO Max app from your device's app store: the App Store for iPhones and iPads, Google Play for Android phones and tablets, or the app store built into your smart TV (Samsung, LG, Roku, Fire TV, Apple TV, and others all have HBO Max available).

Open the app and tap "Sign In." Enter the email address and password you created for HBO Max—not your Disney Plus credentials. If you have trouble remembering your HBO Max password, go to hbomax.com, click "Sign In," and select "Forgot Password" to reset it.

Troubleshooting: What to do if the bundle option does not appear

If you go to hbomax.com and do not see an option to sign up with an existing Disney Bundle, your account may not be recognized as part of the bundle yet. This sometimes happens if your Disney Plus subscription was just activated or if there was a delay in the systems communicating.

Wait 24 hours and try again. If it still does not work, contact Disney Plus support through the Disney Plus app or website and confirm that your account includes HBO Max. They can verify whether the bundle is active on your account and troubleshoot any delays.

If you bought the bundle through a third-party provider and cannot find the HBO Max set up option, contact that provider's customer support. Apple, Amazon, and other providers sometimes have their own steps for activating bundled services, and their support team can walk you through it.

Using HBO Max on multiple devices at the same time

Your HBO Max account allows you to stream on up to four devices at the same time, depending on your plan. This means you, a family member, and two others can watch different shows simultaneously on different devices, as long as you all use the same HBO Max login.

If you want different family members to have their own profiles and watch history, HBO Max allows you to create up to five profiles under one account. Each profile can have its own name, avatar, and recommendations, but they all share the same login credentials. To create a profile, open the HBO Max app, tap your profile icon, select "Manage Profiles," and choose "Add Profile."

Frequently Asked Questions

Can I use my Disney Plus password to log into HBO Max?

No. Even though they are bundled together, HBO Max requires its own separate password. You create this password during the HBO Max setup process. If you forget it, go to hbomax.com and use the "Forgot Password" link to reset it.

What if I already have an HBO Max account from before I got the Disney Bundle?

You can link your existing HBO Max account to the bundle. Go to hbomax.com, select "Sign In," and log in with your current HBO Max credentials. Then look for an option to add or link a subscription. If you do not see that option, contact HBO Max support and let them know you want to connect your existing account to your new Disney Bundle.

Do I need to set up HBO Max on every device I own?

No. You read the HBO Max app on each device, but you only log in once per device. After you log in, the app stays signed in unless you manually sign out. If someone else uses your device, you may want to sign out to keep your watch history private.

Why does my bundle say it includes HBO Max but I cannot find it in the app?

Your Disney Plus account and your HBO Max account are separate, so having the bundle does not automatically show HBO Max inside the Disney Plus app. You need to read the separate HBO Max app and log in there with your HBO Max credentials. Check your device's app store for "HBO Max" and read it directly.

Can I cancel HBO Max without canceling Disney Plus?

If you have the full Disney Bundle, canceling one service usually cancels the entire bundle and you lose the discount. However, you can contact Disney Plus support to ask about downgrading to Disney Plus and Hulu only, without HBO Max. Availability of this option varies, so support can tell you what is possible for your account.