Cancel Disney Plus on the Web or Mobile App

You can cancel your Disney Plus subscription through your account settings on any device — phone, tablet, or computer. The process takes about two minutes and stops your charges when ready, though you keep access until your current billing period ends.

On a phone or tablet, open the Disney Plus app, tap your profile icon in the bottom right corner, select Account, then tap Subscription. You will see your current plan and a button labeled Cancel Subscription. Tap it, choose your reason for canceling (optional), and confirm. On a computer, go to disneyplus.com, click your profile icon in the top right, select Account, find Subscription, and click Cancel Subscription.

Disney will ask you to confirm once more and may offer you a discount to stay. You do not have to accept. After you confirm cancellation, you will receive an email confirming the cancellation date. Your subscription ends on the date shown in your account, not when ready.

Key Takeaways

  • You can cancel through the Disney Plus app or website using your profile settings, and the process takes about two minutes.
  • Cancellation stops future charges but does not cut off your access until the end of your current billing period.
  • Disney may offer a discount code to keep you subscribed, but you can decline and proceed with cancellation.
  • You will receive an email confirming your cancellation date, which is the last day you can watch with that subscription.
  • If you cancel a bundle (Disney Plus, Hulu, and ESPN Plus together), you must cancel each service separately through its own account settings.

What Happens to Your Account After Cancellation

Once your billing period ends, you lose access to all Disney Plus content. You cannot read shows or movies to watch offline after that date, so if you want to save anything, do it before your subscription expires.

Your watchlist, viewing history, and profile settings stay in Disney's system for up to 10 months. If you resubscribe within that window, your account will look the same as when you left. After 10 months, Disney deletes your profile data.

Canceling a Disney Bundle

If you subscribed to the Disney Bundle (Disney Plus, Hulu, and ESPN Plus sold together at a discount), canceling one service does not cancel the others. You must cancel each one separately through its own account page.

Log into your Disney account, go to Account, and look for each service listed under Subscription. Click Cancel Subscription for each one you want to stop. If you cancel only Disney Plus but keep Hulu and ESPN Plus, you will be charged the regular price for those two services instead of the bundle price.

Canceling a Subscription Paid Through a Third Party

If you subscribed to Disney Plus through Apple, Google Play, Amazon Prime Video Channels, or another third-party platform, you must cancel through that platform, not through Disney Plus itself. Canceling in the Disney Plus app will not work.

For Apple (iPhone, iPad, or Mac): Open Settings, tap your name, select Subscriptions, find Disney Plus, and tap Cancel Subscription. For Google Play (Android): Open the Play Store app, tap your profile icon, go to Payments and subscriptions, select Subscriptions, choose Disney Plus, and tap Cancel subscription. For Amazon Prime Video Channels: Go to your Prime Video account, select Manage Your Subscriptions, find Disney Plus, and click Cancel Channel.

You will still receive a confirmation email from Disney, but the cancellation is processed through the platform where you paid. Your access ends on the same date as a direct Disney cancellation.

Getting a Refund After Cancellation

Disney Plus does not refund charges for the current billing period, even if you cancel on the first day. You keep full access until that period ends, so you are not losing money — you are just not being charged again.

If you were charged twice in one month or charged after you canceled, contact Disney Plus support through the app or website. Go to Account, scroll to the bottom, and select Help. Describe the problem and Disney will review it. Refunds for billing errors usually take 5 to 10 business days.

Reactivating Your Subscription Later

You can resubscribe to Disney Plus at any time by logging back into your account or creating a new one. If you resubscribe within 10 months of canceling, your old profile, watchlist, and viewing history will be restored.

When you resubscribe, you will be charged the current price for Disney Plus, which may be different from what you paid before. Disney occasionally raises prices or changes plan options, so check what is available before you sign up again.

Frequently Asked Questions

Can I pause my Disney Plus subscription instead of canceling?

Disney Plus does not offer a pause feature. Your only options are to keep the subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later. Your profile data will be saved for 10 months.

Will I lose my watchlist and viewing history when I cancel?

No. Your watchlist, viewing history, and profile settings stay saved in your account for up to 10 months after cancellation. If you resubscribe within that time, everything will be there. After 10 months, Disney deletes the data.

What if I cancel but still see charges on my credit card?

Check your cancellation confirmation email to see the exact date your subscription ends. If you are charged after that date, contact Disney Plus support through the app or website. If you canceled through Apple, Google Play, or Amazon, contact that platform's support instead, since they process the payment.

Can I cancel Disney Plus if I subscribed through my mobile carrier?

If you subscribed through a carrier like Verizon or T-Mobile, you must cancel through your carrier's account, not through Disney Plus. Log into your carrier's website or app, find your subscriptions, and cancel Disney Plus there. The carrier will send you a confirmation.

Do I lose access when ready after I cancel?

No. You keep full access to Disney Plus until the end of your current billing period. If your next charge date is in two weeks, you can watch for those two weeks. After that date passes, you lose access and cannot watch anything.