How to cancel Disney+ and Hulu on your account
You can cancel Disney+ or Hulu separately, or both at the same time, depending on how your subscription is set up. If you subscribed to each service independently through Disney's website, you cancel each one in your account settings. If you have a bundle (Disney+, Hulu, and ESPN+ together), cancelling one service does not automatically cancel the others — you must cancel each one you want to stop.
The cancellation takes effect at the end of your current billing cycle, not when ready. You will keep access until that date arrives. If you cancel mid-cycle, you will not receive a refund for the unused portion of that month.
Key Takeaways
- Disney+ and Hulu are cancelled separately through your account settings, even if you have a bundle.
- Cancellation takes effect at the end of your current billing period, and you keep access until then.
- If you subscribed through a third party like Apple, Amazon, or Verizon, you must cancel through that provider, not through Disney.
- You can reactivate a cancelled subscription at any time by signing back in and restarting your membership.
Cancel Disney+ through the Disney website or app
Open the Disney+ app or go to disneyplus.com and sign in with your account. On the web, click the profile icon in the top right corner and select "Account". On the app, tap the profile icon at the bottom right and select "Account".
Scroll down to the "Membership" section and click or tap "Manage Membership". You will see your current plan and billing date. Click or tap "Cancel Membership" at the bottom of that section. Disney will ask you to confirm and may show you a discounted offer to stay — you can ignore this and proceed with cancellation by clicking "Complete Cancellation" or the equivalent button.
Cancel Hulu through the Disney website or app
The process for Hulu is nearly identical. Sign in at hulu.com or open the Hulu app, then tap or click the profile icon. Select "Account" and scroll to "Membership". Click "Manage Membership" and then "Cancel Membership".
Hulu will also show you retention offers. You can decline and proceed to the final confirmation screen. Once you confirm, your cancellation is scheduled for the end of your current billing cycle.
If you subscribed through a third party
If you signed up for Disney+ or Hulu through Apple, Amazon Prime Video, Google Play, Verizon, or another provider, you cannot cancel through Disney's website. You must cancel through the service you paid. Cancelling through Disney's site will not stop the charges from your original provider.
For Apple subscriptions, open Settings, tap your name, select "Subscriptions", find Disney+ or Hulu, and tap "Cancel Subscription". For Amazon Prime Video, go to "Your Account" and "Manage Your Prime Video Subscriptions", then cancel the add-on. For Verizon, log into your Verizon account, find the subscription in your services, and remove it. Each provider has slightly different steps, but all require you to go through their own account settings.
What happens after you cancel
You will receive a confirmation email from Disney or your third-party provider. Your account will show a cancellation date — the last day you have access. You can continue watching until midnight on that date. After that, you will be logged out and cannot watch new content.
Your watchlist, saved shows, and profile information remain stored for 10 months. If you reactivate your subscription within that window, your data will be there. After 10 months, Disney deletes your profile information.
Reactivating a cancelled subscription
You can restart Disney+ or Hulu at any time by signing back into your account and selecting "Restart Membership" or "Reactivate". You will be charged on the date you restart, and your new billing cycle begins then. There is no penalty for cancelling and restarting later.
If you cancelled a bundle, you can restart the bundle or choose individual services when you return. Disney does not lock you into the same plan you had before.
Troubleshooting cancellation problems
If the "Cancel Membership" button does not appear in your account settings, you may have a free trial or a promotional offer that must expire first. Check your membership details for the expiration date. Some promotional subscriptions cannot be cancelled early — you must wait until the offer period ends.
If you subscribed through a third party and Disney's site shows no cancellation option, that confirms you are not paying Disney directly. Go back to the provider you used and cancel there. If you are unsure which provider you used, check your credit card or bank statement for the charge — the company name there is where you need to cancel.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Disney and Hulu do not refund unused portions of your current billing cycle. Your cancellation takes effect at the end of that cycle, and you keep full access until then. If you want to avoid paying for another month, cancel a few days before your next billing date.
Can I cancel just Hulu and keep Disney+ in a bundle?
Yes. Even in a bundle, each service is cancelled separately. You can remove Hulu while keeping Disney+ and ESPN+, or any other combination. Your bill will adjust to reflect only the services you keep.
What if I forgot my password and can't sign in to cancel?
Go to the Disney+ or Hulu login page and click "Forgot Password". Enter your email address and follow the reset link sent to your inbox. Once you reset your password, sign in and proceed with cancellation as normal.
Do I need to cancel before my free trial ends?
Only if you do not want to be charged. Free trials convert to paid subscriptions automatically on the last day of the trial. Cancel before that date to avoid the first charge. You will keep access through the end of your trial period.
Can I cancel on the Disney+ or Hulu app, or do I have to use a web browser?
You can cancel on either the app or the website — the steps are the same. Use whichever is more convenient for you. The cancellation will take effect on both the app and web version of your account.