Cancel Disney+ or Hulu directly through your account settings

You can cancel either service by logging into your account on the Disney+ or Hulu website, going to your account settings, and selecting the option to cancel your subscription. The exact wording and location of this button varies slightly depending on whether you subscribed directly through Disney or through a third-party platform like Apple, Amazon, or Google Play — but the process takes about two minutes either way.

If you subscribed directly through Disney's website, log in at disneyplus.com or hulu.com, click your profile icon in the top right corner, select "Account," then scroll down to find "Subscription" or "Membership." You'll see a button labeled "Cancel Subscription" or "Manage Subscription." Click it, and the site will walk you through a final confirmation step. Your access ends on the date your current billing cycle closes, not when ready.

If you subscribed through a third-party app or platform, you must cancel through that same platform, not through Disney's website. Canceling on Disney's site won't work if you signed up through Apple, Amazon Prime Video, Google Play, or Roku — those platforms handle your billing, so they control the cancellation.

Key Takeaways

  • Canceling through Disney's website takes two minutes and requires only your login and one confirmation click.
  • If you subscribed through Apple, Amazon, Google Play, or another third-party app, you must cancel through that app or platform, not through Disney.
  • Your subscription remains active until the end of your current billing period; cancellation does not cut off access when ready.
  • You can resubscribe at any time without penalty, and Disney does not charge a cancellation fee.
  • If you have a bundle (Disney+, Hulu, and ESPN+), canceling one service does not cancel the others unless you cancel the entire bundle.

Cancel through Apple, Amazon, Google Play, or other third-party platforms

If you signed up for Disney+ or Hulu through your Apple account, Amazon Prime Video membership, Google Play account, or another third-party service, you cannot cancel on Disney's website. You must go back to the platform where you originally subscribed and cancel there.

Apple: Open the Apple TV app or go to appleid.apple.com, select "Subscriptions," find Disney+ or Hulu in the list, and tap or click "Cancel Subscription." On iPhone or iPad, you can also go to Settings > [Your Name] > Subscriptions, find the Disney service, and tap "Cancel Subscription."

Amazon Prime Video: Log into your Amazon account, go to "Your Account" > "Prime Video Settings" > "Manage Your Prime Video Membership" or "Manage Your Subscriptions," find the Disney service, and select "Cancel Subscription."

Google Play: Open Google Play on your Android device or go to play.google.com, tap your profile icon, select "Payments and Subscriptions" > "Subscriptions," find the Disney service, and tap "Cancel Subscription."

Roku: On your Roku device, go to Home, select the Disney+ or Hulu channel, press the Options button (star icon), and select "Manage Subscription" > "Cancel Subscription."

Understand what happens to your account after cancellation

When you cancel, your subscription remains active until the end of your current billing cycle. If you paid for a monthly subscription on the 15th of the month, you can watch until the 15th of the next month, even after you click cancel. You will not be charged again after that date.

Your watchlist, saved preferences, and viewing history are stored with your Disney account for up to 10 months after cancellation. If you resubscribe within that window, your profile and saved content will be there. After 10 months of inactivity, Disney may delete your account data.

If you have a bundle subscription that includes Disney+, Hulu, and ESPN+, canceling one service does not automatically cancel the others. You will need to cancel each service separately if you want to remove all three. The same applies if you have both an ad-supported and ad-free version of the same service — you must cancel both subscriptions individually.

What to do if you cannot find the cancel button

If you are logged into your account but cannot locate the cancellation option, first check whether you are on the correct website. Disney+ and Hulu are separate services with separate websites — disneyplus.com and hulu.com. If you subscribed to Hulu but are looking on the Disney+ site, you won't find your subscription there.

If you are on the correct site and still cannot find the cancel option, your account may be linked to a third-party platform. Check your email for the original confirmation message when you signed up — it will say whether you subscribed directly or through Apple, Amazon, Google, or another service. If it was through a third party, follow the cancellation steps for that platform instead.

If you subscribed directly through Disney but the cancel button is missing or grayed out, try logging out completely and logging back in. Clear your browser cache if you are on a computer. If the problem persists, you can contact Disney customer service through the "Help" section on the website or call 1-888-905-7888 for Disney+ or 1-888-849-9851 for Hulu.

Cancel a Disney Bundle subscription

If you subscribed to the Disney Bundle (Disney+, Hulu, and ESPN+), you have two options: cancel the entire bundle at once, or cancel individual services while keeping the others.

To cancel the entire bundle, log into your Disney account at disneyplus.com or hulu.com, go to "Account" > "Subscription," and look for an option that says "Manage Bundle" or "Cancel Bundle." Click it and confirm. This will end all three services on the same date.

To cancel only one service in the bundle, go to the same account page and look for individual service cancellation options. You may see "Cancel Disney+" or "Cancel Hulu" listed separately. Canceling one service does not affect the others — you will continue to be charged for the remaining services in the bundle at the bundle price, not the individual service price. If you cancel two of the three services, Disney may convert your subscription to the single remaining service at its individual price.

Resubscribe to Disney+ or Hulu after cancellation

You can resubscribe to Disney+ or Hulu at any time without penalty or waiting period. straightforward log back into your account on the Disney website, or read the app and sign in with the same email address you used before. Your saved watchlist and viewing history will be restored if you resubscribe within 10 months of cancellation.

When you resubscribe, you will be charged the current subscription price, which may be different from what you paid before. Disney occasionally raises prices or offers promotional rates for new or returning subscribers. Check the pricing page before you resubscribe to see the current cost.

If you subscribed through a third-party platform before, you can resubscribe through the same platform or switch to a direct Disney subscription. There is no lock-in period, so you can move between platforms whenever you want.

Frequently Asked Questions

Will I lose my watchlist and saved shows if I cancel?

No. Your watchlist, saved preferences, and viewing history stay with your account for up to 10 months after cancellation. If you resubscribe within that time, everything will be there. After 10 months of inactivity, Disney may delete your account data, so resubscribe before then if you want to keep your saved content.

Can I get a refund if I cancel mid-month?

No. Disney does not offer refunds for partial months. Your subscription remains active until the end of your current billing cycle, and you will not be charged again after that date. If you cancel on the 1st of the month, you can still watch until the end of that month.

What if I subscribed through my cable or phone provider?

If Disney+ or Hulu came as part of a cable, satellite, or phone plan bundle, you cannot cancel it through Disney's website. Contact your cable or phone provider directly and ask them to remove the Disney service from your account. They will handle the cancellation and billing.

Do I have to cancel online, or can I call customer service?

You can cancel online in about two minutes, but you can also call Disney customer service if you prefer. For Disney+, call 1-888-905-7888. For Hulu, call 1-888-849-9851. They will walk you through the cancellation over the phone, though the outcome is the same as canceling online.

If I cancel the bundle, can I subscribe to just one service later?

Yes. After you cancel the bundle, you can resubscribe to Disney+, Hulu, or ESPN+ individually at any time. You will be charged the individual service price, not the bundle price. You can also resubscribe to the bundle if you change your mind.