You can cancel the bundle through your Disney account settings or by contacting Disney customer service

The Disney Plus and Hulu bundle cancels the same way as a standalone Disney Plus subscription — through your account page or by phone. Disney does not charge a cancellation fee, and your access stops at the end of your current billing cycle, not when ready. If you paid annually, you cannot get a refund for the unused months, but if you paid monthly, you will not be charged again after you cancel.

The process takes about five minutes if you do it yourself online. If you run into trouble or want to speak to someone, Disney's phone line can cancel it for you while you wait.

Key Takeaways

  • Cancel through your Disney account settings on the web or in the Disney Plus app by going to Account, then Subscription, then Cancel Subscription.
  • Your access continues until the end of your current billing period, even after you cancel — you will not lose service mid-month.
  • Annual subscriptions cannot be refunded if you cancel partway through, but monthly subscriptions stop charging after you cancel.
  • If you cannot cancel online, call Disney customer service at 1-888-905-7888 and they will cancel while you are on the phone.
  • You can pause your subscription for up to three months instead of cancelling if you want to keep your profile and watchlist.

Cancel through your Disney account on the web

Log into your Disney account at disneyplus.com using the email and password you signed up with. Click on your profile icon in the top right corner, then select Account from the dropdown menu.

On the Account page, find the Subscription section. Click on your current plan (it will show "Disney Bundle Monthly" or "Disney Bundle Annual" depending on what you pay). A button labeled Cancel Subscription will appear. Click it, and Disney will ask you to confirm — click Cancel Subscription again to finish.

You will see a confirmation message on screen and receive an email to the address on your account. Your cancellation is complete at that point. You can still watch until the end of your billing cycle.

Cancel through the Disney Plus app

Open the Disney Plus app on your phone, tablet, or streaming device. Tap the profile icon in the bottom right corner (on some devices it is in the top right). Select Account.

Tap Subscription, then tap your current plan. You will see a Cancel Subscription button. Tap it and confirm when Disney asks you to verify. The app will show a confirmation screen, and you will receive an email.

The steps are the same whether you use iPhone, Android, Roku, Apple TV, or Fire Stick — the layout may look slightly different, but Account and Subscription are always in the same place.

What happens to your bundle when you cancel

When you cancel the Disney Plus and Hulu bundle, both services stop at the end of your current billing cycle. If you are on a monthly plan and cancel on the 15th of the month, you keep access through the end of that month. If you are on an annual plan, you keep access through the anniversary date of when you signed up.

Your watchlist, saved shows, and profile settings are kept for 10 months after cancellation. If you resubscribe within that window, your data comes back. After 10 months, Disney deletes your profile information.

If you had an annual subscription and cancel before the year is up, Disney does not refund the unused portion. Monthly subscriptions do not charge you again after cancellation.

Cancel by phone if you cannot do it online

Call Disney customer service at 1-888-905-7888. Have your account email address ready. A representative will pull up your account, confirm your subscription plan, and cancel it while you are on the phone. They will send a confirmation email to your account address.

Wait times vary depending on the time of day and day of the week. Early morning on a weekday usually has shorter waits than evenings or weekends. You do not need to explain why you are cancelling — Disney does not ask, and you do not have to answer.

Pause your subscription instead of cancelling

If you think you might want to come back to Disney Plus and Hulu later, you can pause your subscription for up to three months instead of cancelling. Pausing keeps your profile, watchlist, and saved shows intact, and you will not be charged during the pause.

To pause, go to Account, then Subscription, and look for a Pause Subscription button instead of Cancel. Select how long you want to pause (one, two, or three months), and your subscription will resume automatically after that period ends. You can cancel the pause early if you want to restart sooner.

Resubscribe after you cancel

You can resubscribe to the Disney Plus and Hulu bundle at any time after cancellation. Go to disneyplus.com or open the app, and you will see an option to restart your subscription. Choose your plan (monthly or annual) and payment method, and you will have access again within minutes.

If you resubscribe within 10 months of cancelling, your old profile and watchlist will be there. If more than 10 months have passed, you will start with a fresh account.

Frequently Asked Questions

Can I get a refund if I cancel my annual Disney Plus and Hulu bundle?

No. Disney does not refund unused months on annual subscriptions. If you cancel partway through the year, you lose the money for the remaining months. Monthly subscriptions do not have this issue — you straightforward will not be charged after you cancel.

Will I lose my watchlist and saved shows when I cancel?

Not right away. Disney keeps your profile for 10 months after cancellation. If you resubscribe within that time, everything comes back. After 10 months, your profile and watchlist are deleted.

Can I cancel just Hulu and keep Disney Plus?

No. The Disney Plus and Hulu bundle is sold as one product, and you cannot split it. If you want only one service, you would need to cancel the bundle and then buy Disney Plus or Hulu separately at their individual prices.

How long does it take for my cancellation to go through?

It is when ready. Once you click the final confirmation button or hang up the phone after calling, your cancellation is complete. You will receive an email confirmation within a few minutes. You keep access through the end of your billing cycle regardless.

What if I cancel but still see a charge on my credit card?

If you cancelled before your next billing date, that charge is for the current cycle and was already scheduled. You will not see another charge after that. If you see a charge after your billing cycle should have ended, contact Disney customer service at 1-888-905-7888 to investigate.