Cancel Disney Plus Through Your Verizon Account
The fastest way to cancel Disney Plus on Verizon is to log into your Verizon account online or through the My Verizon app, find the Disney Plus add-on under your services, and remove it from there. Verizon handles the cancellation on their end — you do not need to contact Disney directly. The service stops at the end of your current billing cycle, and Verizon will not charge you again.
If you signed up for Disney Plus through Verizon as a bundle or promotional offer, removing it from Verizon stops the charges. Your Disney Plus account itself closes within a few days. You will lose access to your watchlist and saved preferences, though Disney Plus does not delete your account data permanently — if you resubscribe later, some information may still be there.
Key Takeaways
- Log into your Verizon account online or through the My Verizon app and remove Disney Plus from your active services to cancel.
- Cancellation takes effect at the end of your current billing cycle, not when ready, so you can still watch until that date.
- Verizon handles the cancellation with Disney Plus directly — you do not need to contact Disney or create a separate Disney account.
- If you signed up through a promotional offer, removing the service from Verizon ends both the discount and the subscription.
Step-by-Step Cancellation Through My Verizon Online
Go to verizon.com and sign in with your Verizon username and password. Click on your account name in the top right corner and select "Billing" or "My Plan." Look for a section labeled "Add-ons," "Services," or "Subscriptions" — the exact name varies depending on your account type. Find Disney Plus in the list.
Click on Disney Plus and select "Remove," "Cancel," or "Manage" depending on what button appears. Verizon will ask you to confirm the cancellation and may offer you a discount to keep the service — you can ignore this and proceed with removal. After you confirm, you will see a message saying the service will be removed at the end of your billing cycle. Take a screenshot or note the date for your records.
Cancelling Through the My Verizon Mobile App
Open the My Verizon app on your phone and tap the menu icon (three horizontal lines) at the bottom. Select "Billing" or "Account." Scroll down to find "Add-ons" or "Subscriptions." Tap Disney Plus and look for a "Remove" or "Cancel" button.
The app will walk you through the same confirmation steps as the website. After you confirm, you will receive a text message and email confirming that Disney Plus will be removed at the end of your current billing period. If you do not see a confirmation message within a few minutes, go back to the app and check that the service no longer appears in your active add-ons list.
What Happens After You Cancel
You can continue watching Disney Plus until the last day of your billing cycle. After that date, your account stops working and you cannot log in. Verizon will not charge you for the next month. If you were on a promotional rate (such as a discounted first three months), the cancellation ends that offer — you cannot restart it later on the same account.
Your Disney Plus watchlist, saved shows, and viewing history are tied to your Disney Plus account, not your Verizon account. If you resubscribe to Disney Plus later — either through Verizon again or directly from Disney — you may be able to recover some of this information, though Disney does not may provide it. Profiles you created under your account will also be removed.
If You Cannot Find Disney Plus in Your Verizon Account
Disney Plus may not appear in your add-ons list if it was included as part of a bundle or plan rather than added separately. Check your Verizon bill to confirm Disney Plus is listed as a charge. If it is, call Verizon customer service at 611 from a Verizon phone or 908-559-4899 from any phone and ask them to remove Disney Plus from your account.
Have your Verizon account number ready when you call. Verizon's phone representatives can remove the service when ready and confirm the cancellation date over the phone. They will also tell you the exact date your service ends and whether any refund or credit will appear on your next bill.
Cancelling a Disney Plus Account Created Directly With Disney
If you created your Disney Plus account directly on disneyplus.com rather than through Verizon, you have two separate subscriptions: one with Verizon and one with Disney. Removing it from Verizon stops only the Verizon charges. You must also cancel the Disney account separately on the Disney Plus website to stop all charges.
Log into your Disney Plus account at disneyplus.com, go to "Account," select "Subscription," and choose "Cancel Subscription." This closes your Disney account and stops any charges Disney is collecting directly. If you are unsure which type of account you have, check your credit card or bank statement — it will show either "Verizon" or "Disney" as the charge.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing cycle?
No. Verizon does not refund partial months. Your service continues until the last day of your current billing cycle, and you are charged nothing after that. If you want to stop charges when ready, contact Verizon and ask if they can prorate your account, though this is not may provide.
Can I pause Disney Plus instead of cancelling it?
Verizon does not offer a pause option for Disney Plus. You must either keep the subscription active or remove it entirely. If you think you might resubscribe later, note your cancellation date so you know when to expect the service to stop.
What if I cancel and then want Disney Plus back?
You can resubscribe to Disney Plus through Verizon at any time by logging into your Verizon account and adding it back to your services. You will not be able to use the same promotional offer you used before, but Verizon may have new offers available. Alternatively, you can subscribe directly through Disney Plus.
Does cancelling Disney Plus affect my Verizon phone or internet service?
No. Removing Disney Plus from your account only cancels that add-on service. Your phone plan, internet, and any other Verizon services remain active and unchanged.
How long does it take for Disney Plus to stop working after I cancel?
Disney Plus stops working on the last day of your billing cycle. You will not lose access in the middle of the day — the service typically becomes unavailable at midnight on that final date. You can watch until then.