Cancel Disney+ directly in the app or through your account settings
You can cancel Disney+ on your phone by opening the app, going to your account settings, and selecting the option to cancel your subscription. The exact steps depend on whether you subscribed through the Disney+ app itself, through Apple's App Store, Google Play, or another platform like Amazon Prime Video. Each route has a different cancellation process, and knowing which one you used matters — cancelling in the wrong place won't actually stop your subscription.
Your subscription ends at the end of your current billing cycle, not when ready. If you are charged on the 15th of each month, cancelling on the 10th means you keep access until the 15th of next month. Disney+ does not offer refunds for the unused portion of your current billing period.
Key Takeaways
- If you subscribed directly through Disney+, cancel in the app under Account Settings by selecting your profile and choosing Cancel Subscription.
- If you subscribed through Apple App Store or Google Play, you must cancel through that platform's subscription settings, not in the Disney+ app.
- If you subscribed through Amazon Prime Video, Hulu, or another third-party service, cancel through that service's settings.
- Your access continues until the end of your current billing cycle, and Disney+ does not refund unused time.
Cancel a Disney+ subscription you bought directly from Disney
Open the Disney+ app on your phone and tap your profile icon in the bottom right corner. Select Account, then Subscription, then Cancel Subscription. You will see a confirmation screen asking why you are cancelling — this is optional to answer. Tap Confirm Cancellation to finish.
After you cancel, you will receive a confirmation email at the address tied to your Disney+ account. Keep this email as proof of cancellation. Your subscription will remain active until the end of your current billing period, and you can still watch Disney+ during that time.
Cancel if you subscribed through Apple App Store
On iPhone or iPad, you cannot cancel Disney+ through the Disney+ app itself. Instead, open the Settings app, tap your name at the top, select Subscriptions, find Disney+, and tap Cancel Subscription. Confirm the cancellation when prompted.
Apple will send you a confirmation email. Your Disney+ access ends at the end of your current billing cycle. If you try to cancel in the Disney+ app instead of Settings, nothing will happen — the app will direct you to Settings to complete the cancellation.
Cancel if you subscribed through Google Play
On Android phones, open Google Play, tap your profile icon in the top right, select Payments and Subscriptions, then Subscriptions. Find Disney+ in the list, tap it, and select Cancel Subscription. Confirm when prompted.
Google Play will send a confirmation email. Your subscription remains active through the end of your current billing cycle. If you cancel in the Disney+ app instead of Google Play, the cancellation will not go through.
Cancel if you subscribed through Amazon Prime Video or another service
If you added Disney+ as a channel through Amazon Prime Video, you must cancel through Amazon, not through Disney+. Open the Amazon Prime Video app or website, go to Account Settings, select Memberships and Subscriptions, find Disney+, and select Cancel Channel.
The same rule applies if you subscribed through Hulu, Verizon, or any other third-party service — cancel through that service's settings, not in the Disney+ app. Your access ends at the end of your current billing cycle.
What happens after you cancel
You keep your Disney+ account and can still watch shows and movies until your billing cycle ends. After that date, you lose access to all content. Your watchlist and viewing history are saved, so if you resubscribe later, you can pick up where you left off.
Disney+ does not send a reminder before your access ends. Mark your calendar with the end date so you are not surprised when you try to open the app and see a message asking you to subscribe again.
Resubscribe to Disney+ later
You can resubscribe at any time by opening the Disney+ app and signing in with the same email address you used before. Your account information, watchlist, and viewing history will be there. You will be charged starting on the day you resubscribe, and your new billing cycle will run from that date forward.
Disney+ occasionally offers discounts to returning subscribers, though these are not may provide. Check your email for offers before you resubscribe, or look for promotions on the Disney+ website.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing cycle?
No. Disney+ does not refund unused time in your current billing period. Your subscription ends at the end of the cycle you have already paid for, and you keep access until that date.
What if I cancel but the app still works after the cancellation date?
Contact Disney+ support through the app or at disneyplus.com/help. There may be a delay in the system processing your cancellation, or your billing cycle may have been longer than you thought. Support can verify the cancellation date and explain what happened.
Can I cancel Disney+ if I subscribed through a bundle with Hulu or ESPN+?
Yes, but you must cancel through the platform where you subscribed. If you bought the bundle through Disney+, cancel in the Disney+ app. If you bought it through Apple, Google Play, or Amazon, cancel through that service. Cancelling only Disney+ keeps your Hulu or ESPN+ subscription active if you want it.
Do I need to delete the Disney+ app to cancel my subscription?
No. Deleting the app does not cancel your subscription — you will still be charged. You must cancel through your account settings or through the platform where you subscribed, then you can delete the app if you want.
What if I forgot which platform I used to subscribe?
Check your email for a receipt from Disney+, Apple, Google, Amazon, or another service. The receipt will show where the charge came from. You can also check your phone's Settings (iPhone) or Google Play (Android) to see if Disney+ appears in your active subscriptions there.