Cancel Disney Plus directly from your TV using your account settings

The fastest way to cancel Disney Plus is through your TV itself, using the app's account menu. You do not need to call Disney or use a computer — the cancellation happens in the same place where you log in.

The exact steps depend on which device you use: a smart TV with the Disney Plus app built in, a streaming box like Roku or Apple TV, a gaming console, or a cable box. The process is similar across all of them, but the button names and menu locations shift slightly.

Before you start, have your Disney Plus password ready. You may need to sign in again to reach the account settings, especially if someone else in your household uses the app.

Key Takeaways

  • You can cancel Disney Plus from your TV by opening the app, going to Settings or Account, and selecting Cancel Subscription — you do not need a computer or phone.
  • The exact menu path varies by device: on Roku it is Settings > Account > Subscription, on Apple TV it is Settings > Account > Manage Subscription, and on Samsung or LG smart TVs it is usually in the app's main menu under Account.
  • Your access ends at the end of your current billing cycle, not when ready — Disney does not refund partial months.
  • If you cannot find the cancellation option in the app, you can also cancel through the Disney Plus website or by calling Disney customer service, though the TV app is usually fastest.
  • After cancellation, your login still works until your billing date passes, so you can resubscribe anytime without losing your watchlist or profile.

Steps to cancel on Roku, Apple TV, and Fire Stick

On Roku: Open the Disney Plus app. Press the Options button (the three horizontal lines) on your remote. Scroll down and select Settings. Choose Account. Select Subscription. Choose Cancel Subscription and confirm. Roku will ask you to sign in if you are not already — use your Disney Plus email and password.

On Apple TV: Open the Disney Plus app. Press the Menu button on your remote to go to the home screen. Scroll to the top and select Settings. Choose Account. Select Manage Subscription. Choose Cancel Subscription. Apple TV may ask you to authenticate with your Apple ID before the cancellation goes through.

On Fire Stick: Open the Disney Plus app. Press the Menu button on your remote. Select Account. Choose Subscription Settings. Select Cancel Subscription and confirm. You may see a screen asking you to sign in again — this is normal.

In all three cases, Disney will show you a confirmation screen with your cancellation date. Write down or take a photo of this date so you know when your access ends. You will receive a confirmation email within a few minutes.

Cancelling on Samsung, LG, and other smart TVs

If your TV has Disney Plus built in (common on Samsung, LG, and Vizio models), the cancellation menu is usually in the app itself rather than in your TV's settings.

Open the Disney Plus app on your TV. Look for a menu icon — usually three dots or three horizontal lines — in the top corner or bottom of the screen. Select Account or Settings. Look for Subscription, Manage Subscription, or Cancel Subscription. Select it and follow the prompts to confirm.

If you cannot find these options, your TV may be using an older version of the app. Try going to your TV's app store (Samsung TV Plus, LG Content Store, or similar) and updating Disney Plus to the latest version. Then try the cancellation steps again.

If the app still does not show a cancellation option, use the website method described below instead — it is faster than troubleshooting the TV app further.

Cancelling on gaming consoles

On PlayStation (PS4 or PS5): Open the Disney Plus app. Press the Options button on your controller. Select Account. Choose Subscription. Select Cancel Subscription and confirm. You may need to sign in with your PlayStation Network account.

On Xbox (Series X, Series S, or Xbox One): Open the Disney Plus app. Press the Menu button on your controller. Select Account. Choose Manage Subscription. Select Cancel Subscription. Xbox will ask you to confirm with your Microsoft account password.

On Nintendo Switch: Open the Disney Plus app. Press the X button to open the menu. Select Account. Choose Subscription Settings. Select Cancel Subscription and confirm.

What happens after you cancel

Your Disney Plus access does not stop when ready. You keep watching until the end of your current billing cycle — if you pay monthly and cancel on the 15th, you can watch until the end of that month. If you pay yearly, you can watch until your yearly renewal date arrives.

Disney does not refund the unused portion of your subscription. If you cancel mid-month on a monthly plan, you lose access to the remaining days without a refund. If you cancel mid-year on an annual plan, the same applies.

Your profile, watchlist, and viewing history stay saved for 10 months after your access ends. If you resubscribe within that window, everything is still there. After 10 months, Disney deletes your profile data.

If you cannot find the cancellation option

Some older TV apps or less common devices do not show the cancellation menu inside the app itself. If you have looked through Settings and Account and found nothing, try cancelling through the Disney Plus website instead.

Go to disneyplus.com on a computer or phone. Sign in with your email and password. Click your profile icon in the top right. Select Account. Choose Subscription. Click Cancel Subscription. Follow the prompts and confirm.

Cancelling on the website takes the same amount of time and produces the same result — your access ends at the end of your billing cycle. The website method is often clearer if your TV app is outdated or confusing.

Resubscribing after cancellation

If you change your mind, you can resubscribe anytime using the same TV app. Open Disney Plus, select Sign In, and use your original email and password. You will be asked to choose a plan (monthly or annual) and enter a payment method. Your old profile and watchlist will be there waiting.

Disney does not charge a penalty for cancelling and resubscribing. You can cancel and restart as many times as you want. Some people cancel during months when they are not watching and resubscribe when new shows they want arrive.

Frequently Asked Questions

Can I cancel Disney Plus if I signed up through my cable or phone provider?

If you subscribed through a provider like Comcast, Verizon, or T-Mobile, you usually cannot cancel through the Disney Plus app. Instead, contact your provider's customer service and ask them to remove Disney Plus from your account. They handle the cancellation and billing.

Will I lose my profile and watchlist when I cancel?

No. Your profile, watchlist, and viewing history stay saved for 10 months after your access ends. If you resubscribe within that time, everything is still there. After 10 months, Disney deletes the data.

What if I share my Disney Plus account with family members?

Cancelling your subscription ends access for everyone on the account, not just you. If you want to stop watching but others in your household want to keep the account, you will need to discuss it with them first. Disney Plus allows up to four simultaneous streams on one account.

Can I get a refund if I cancel mid-month?

No. Disney does not refund unused portions of your subscription. If you cancel on the 15th of a 30-day month, you lose access to the remaining 15 days without a refund. Your access ends on your next billing date, not when ready.

Do I need to cancel before my next billing date?

No. You can cancel anytime, and your access will continue until the end of your current billing cycle. If you forget to cancel before your next billing date, you will be charged again, but you can cancel when ready after and your access will end at the following billing date.