Cancel Disney+ directly through your account settings
You can cancel Disney+ yourself in minutes without calling anyone. Log into your Disney+ account on a web browser or the mobile app, go to your account settings, find the subscription section, and select the option to cancel. Disney will ask you to confirm once, then your subscription ends at the end of your current billing cycle — you keep access until that date.
The exact path depends on whether you signed up directly with Disney or through a third-party service like Apple, Google Play, or Amazon Prime Video. If you subscribed through one of those platforms, you must cancel through that platform, not through Disney's website, or the cancellation won't go through.
Key Takeaways
- Cancel through your Disney+ account settings on the website or app if you signed up directly with Disney.
- If you subscribed through Apple, Google Play, Amazon Prime Video, or another third party, cancel through that service instead.
- Your access continues until the end of your current billing period after you cancel.
- Disney does not charge a cancellation fee, and you can resubscribe at any time.
How to cancel if you signed up directly with Disney
Open a web browser and go to disneyplus.com, or open the Disney+ app on your phone or tablet. Sign in with your email and password. On the website, click your profile icon in the top right corner and select "Account." On the app, tap the menu icon (three horizontal lines) and select "Account."
Look for a section labeled "Subscription" or "Membership." Click or tap "Manage Subscription" or "Cancel Subscription." Disney will show you your current plan, billing date, and the date your access ends if you cancel. Confirm that you want to cancel. You will receive a confirmation email, and your subscription will end on the date shown.
How to cancel if you subscribed through a third-party platform
If you signed up through Apple (iPhone, iPad, or Mac), open the Settings app, tap your name at the top, select "Subscriptions," find Disney+, and tap "Cancel Subscription." On a Mac, go to System Settings, click your name, select "Subscriptions," and cancel from there.
If you signed up through Google Play (Android phone or tablet), open the Google Play app, tap your profile icon, select "Payments and subscriptions," choose "Subscriptions," find Disney+, and tap "Cancel subscription." If you subscribed through Amazon Prime Video, open the Prime Video app or website, go to "Account and Settings," select "Memberships and Subscriptions," find Disney+, and select "Cancel subscription."
For other platforms like Roku, PlayStation, or Xbox, go to your account settings within that platform, find the subscriptions section, and cancel Disney+ from there. The exact steps vary by platform, but the principle is the same: you must cancel where you signed up.
What happens after you cancel
Your Disney+ account remains active until the end of your current billing cycle. If you paid monthly and your next charge date is in two weeks, you have access for those two weeks. If you paid for an annual plan, you keep access for the rest of that year. You will not be charged again after cancellation.
All your saved preferences, watchlists, and viewing history stay in your account. If you resubscribe later, you can log back in and pick up where you left off. There is no penalty for canceling, and Disney does not charge a cancellation fee.
If you cannot find the cancel option
On the Disney+ website, make sure you are logged into the correct account — if you have multiple Disney accounts, you may be looking at the wrong one. Clear your browser cache and try again, or use a different browser. On the mobile app, try uninstalling and reinstalling it, then log back in.
If the cancel button still does not appear, contact Disney+ support through the app or website. You can also call Disney customer service, though the website and app routes are faster. Have your account email and the phone number or payment method associated with your account ready when you contact them.
Resubscribing to Disney+ later
You can restart your subscription at any time by logging back into your account or signing up again with the same email address. Your account information and viewing history will be there. Disney does not offer a discount for returning subscribers, so you will pay the current standard price for whatever plan you choose.
Check the Disney+ website for any current promotions before you resubscribe — Disney periodically offers discounted rates for new or returning members, especially during holiday periods or when bundled with Hulu or ESPN+.
Frequently Asked Questions
Will I lose my watchlist and viewing history if I cancel?
No. Your watchlist, viewing history, and profile preferences stay saved to your account. When you resubscribe, log in with the same email address and everything will be there.
Can I get a refund for the current month or year?
Disney does not refund unused portions of your subscription. You keep access until the end of your current billing cycle, but you will not receive money back for days remaining after that date.
What if I subscribed through a bundle with Hulu or ESPN+?
Canceling Disney+ through your account settings will only cancel Disney+, not the bundle or the other services. If you want to cancel the entire bundle, you must cancel the bundle itself, not the individual services.
Do I have to call Disney to cancel, or can I do it online?
You can cancel entirely online through the website or app. Calling is not necessary. Disney does not require you to speak with anyone or provide a reason for canceling.
How long does it take for the cancellation to go through?
Cancellation is when ready once you confirm it. You will receive a confirmation email within a few minutes. Your access continues until the end of your billing cycle, which Disney will show you before you confirm.