How to cancel the Hulu and Disney Plus bundle
To cancel the Hulu and Disney Plus bundle, log into your Disney+ account on any web browser or the Disney+ app, go to your Account settings, select Subscriptions, and click Cancel Subscription. Disney will ask you to confirm the cancellation and may offer you a discount to stay. Once you confirm, your access ends at the end of your current billing cycle—you won't lose service when ready, but you won't be charged again.
The bundle cancels as a single subscription, so you lose both Disney+ and Hulu at the same time. If you want to keep one service and drop the other, you'll need to cancel the bundle and then start a separate subscription to whichever service you want to continue.
Key Takeaways
- You cancel the bundle through your Disney+ account settings under Subscriptions, not through Hulu or a separate page.
- Your service continues until the end of your current billing period, so you won't lose access the day you cancel.
- Canceling the bundle removes both Disney+ and Hulu—you cannot keep one service while dropping the other without restarting a separate subscription.
- Disney often shows a retention offer (usually a discount) after you request cancellation; you can accept it or proceed with canceling.
- If you signed up through a third-party platform like Apple, Amazon, or Google Play, you may need to cancel through that platform instead of Disney's website.
Step-by-step cancellation on the Disney+ website
Open a web browser and go to disneyplus.com. Click your profile icon in the top right corner and select Account from the dropdown menu. You'll land on your account page.
Look for the Subscriptions section and click on it. You should see your current plan listed—it will say something like "Disney Bundle" or "Hulu (With Ads) + Disney+ (With Ads)". Click the Cancel Subscription button next to your plan name.
Disney will show you a confirmation screen explaining that you'll lose access to both services at the end of your billing cycle. Read through any retention offer they display. If you want to proceed, click the button to confirm cancellation. If Disney shows a discount offer and you want to stay, click Accept Offer instead.
Canceling through the Disney+ mobile app
Open the Disney+ app on your phone or tablet and tap your profile icon (usually in the bottom right corner). Select Account Settings or Account from the menu.
Scroll down to find Subscriptions or Manage Subscription. Tap on your bundle plan. You'll see a Cancel Subscription button—tap it and confirm your choice on the next screen. The process is identical to the website version, and your cancellation takes effect at the end of your current billing period.
If you're using an older version of the app, the menu layout may differ slightly. Look for any option labeled Account, Settings, or Manage Subscription. If you cannot find the cancellation option in the app, use the website method instead—it's more reliable.
What happens if you signed up through Apple, Amazon, or Google Play
If you created your Disney+ account through Apple's App Store, Amazon Prime Video Channels, or Google Play, you may need to cancel through that platform instead of Disney's website. Check your original confirmation email to see which payment method was used.
For Apple: Open Settings, tap your name, select Subscriptions, find Disney+, and tap Cancel Subscription. For Amazon Prime Video Channels: Go to Amazon.com, select Your Account, then Memberships and Subscriptions, find Disney Bundle, and click Cancel. For Google Play: Open the Google Play app, tap your profile icon, select Subscriptions, find Disney+, and tap Cancel Subscription.
If you're unsure which platform you used, try canceling through Disney's website first. If that doesn't work, check your payment method on file—your credit card statement or email receipt will show whether the charge came from Disney, Apple, Amazon, or Google.
Understanding your final billing date
When you cancel, Disney does not refund the current billing period. If you paid on the 15th of the month and cancel on the 20th, you keep access until the end of that month (or until your next scheduled charge date). You will not be charged again after that date.
Check your Account page to see your exact billing date before you cancel. This way you'll know the exact day your access ends. If you cancel near the end of your cycle, you may have only a few days of service left; if you cancel right after a charge, you may have nearly a full month remaining.
What to do if you want to keep one service but not the other
The bundle is a single subscription, so canceling it removes both Disney+ and Hulu. If you want to keep Disney+ but drop Hulu, or keep Hulu but drop Disney+, you'll need to cancel the bundle and then start a new subscription to the service you want.
After you cancel the bundle, wait until your access ends (at the end of your billing cycle). Then go to the service's website or app and start a new subscription as a fresh customer. You can choose a plan with ads or without ads, depending on what you want to pay. This process takes a few extra steps, but it's the only way to keep one service while dropping the other.
Common mistakes to avoid when canceling
Do not assume that pausing your subscription is the same as canceling. Disney does not have a pause feature for the bundle—you either stay subscribed or cancel. If you want to come back later, you'll need to restart your subscription from scratch.
Do not cancel through your credit card company or bank. Disputing the charge or blocking Disney's payment method may stop the billing, but it can flag your account as fraudulent and make it harder to restart a subscription later. Always cancel directly through Disney, Apple, Amazon, or Google.
Do not ignore retention offers if you're unsure about canceling. Disney often shows discounts (like 50% off for three months) after you request cancellation. You can accept the offer, stay subscribed at the lower price, and cancel again later if you change your mind. There's no penalty for accepting and then canceling after the discount period ends.
Frequently Asked Questions
Do I get a refund if I cancel in the middle of my billing cycle?
No. Disney does not refund unused portions of your subscription. You keep access until the end of your current billing period, but you won't receive money back. If you want to minimize the unused time, cancel as close to your next billing date as possible.
Can I cancel just Hulu and keep Disney Plus?
Not directly. The bundle is one subscription, so canceling removes both services. To keep Disney+ alone, cancel the bundle and then start a new Disney+ subscription after your access ends. You can choose a plan with ads or without ads when you restart.
What if I see a discount offer after I request cancellation?
Disney often shows retention offers (usually 50% off for a few months) when you try to cancel. You can accept the discount and stay subscribed at the lower price. If you accept and later decide to cancel again, you can do so without penalty once the discount period ends.
Will I lose my watchlist and saved shows if I cancel?
Your watchlist and viewing history are tied to your Disney account, not your subscription. If you cancel and restart later, your saved shows and history will still be there when you log back in. However, you won't have access to any content while your subscription is inactive.
How long does it take for the cancellation to go through?
Cancellation is when ready—you'll see confirmation on screen when ready. Your access continues until the end of your current billing cycle, but the cancellation itself is processed right away. You won't be charged again after your current period ends.