Cancel Peacock on Amazon Prime by removing the add-on from your Prime account

Peacock is sold as an add-on channel through Amazon Prime Video, separate from your Prime membership itself. To stop paying for Peacock, you remove the add-on from your Amazon account—you do not cancel through Peacock or through a separate Peacock account. Your Prime membership continues; only the Peacock subscription ends.

Cancellation takes effect at the end of your current billing cycle. If you were charged today, you have until the end of that same month (or billing period) before the charge stops. You keep access to Peacock content until that date arrives.

Key Takeaways

  • Peacock on Amazon Prime is an add-on you remove from your Prime Video settings, not a separate subscription you cancel with Peacock directly.
  • Cancellation takes effect at the end of your current billing period, and you retain access until that date.
  • You can remove the add-on through the Amazon website, the Prime Video app, or by contacting Amazon customer service.
  • If you are charged after cancellation, contact Amazon to request a refund for the unwanted charge.
  • Your Prime membership and other Prime Video channels remain active when you remove only the Peacock add-on.

Remove Peacock from your Amazon Prime Video account on a web browser

Go to amazon.com and sign in with your Amazon account. Hover over your account name in the top right corner and select Your Account from the dropdown menu.

Select Prime Video Settings or Manage Your Prime Video Membership (the exact wording varies by account). Look for a section labeled Channels or Add-ons. Find Peacock in the list and select Cancel Channel or Remove. Confirm the cancellation when prompted. Amazon will send you a confirmation email with the cancellation date and your final billing date.

Remove Peacock from the Prime Video app on your phone or tablet

Open the Prime Video app and tap the menu icon (three horizontal lines) in the bottom right corner. Select Account or Settings. Tap Manage Add-ons or Channels. Find Peacock and tap Cancel or Remove. Confirm when the app asks you to verify.

The steps are the same on both iPhone and Android. If you do not see an Add-ons or Channels section, your app may be outdated—update it from your device's app store and try again. After you confirm, the app will show your final access date.

Contact Amazon customer service if you cannot find the cancellation option

If the menu options above do not appear in your account, or if you are unsure whether you are looking at the right section, contact Amazon customer service directly. You can reach them through the Contact Us link at the bottom of amazon.com, or call the phone number listed there for your region.

Tell the representative that you want to cancel your Peacock add-on through Prime Video. They can remove it from your account when ready and confirm the cancellation date. This route is also faster if you need the cancellation to take effect before your next billing date, though the standard end-of-cycle timing still applies.

What happens to your Peacock content after cancellation

You lose access to Peacock's full library once your billing period ends. Any shows or movies you were watching remain unwatched—Peacock does not save your progress after your subscription ends. If you resubscribe later, your watch history will be gone and you will start fresh.

Peacock content is not available through your regular Prime Video library. Canceling Peacock does not affect any other Prime Video channels you may subscribe to, nor does it affect your Prime membership benefits like free shipping, Prime Music, or Prime Reading.

If you are charged after cancellation

Check your Amazon billing history to confirm the cancellation went through. Go to Your Account > Billing and look for Peacock charges. If you see a charge dated after you canceled, contact Amazon customer service with the charge date and amount.

Amazon can usually issue a refund for unwanted charges within a few business days. Keep the confirmation email from your cancellation so you have proof of when you removed the add-on. Include the confirmation date and the unwanted charge date when you contact support.

Frequently Asked Questions

Will canceling Peacock cancel my Amazon Prime membership?

No. Peacock is an add-on to Prime Video, not part of your Prime membership. Removing Peacock only stops that one subscription. Your Prime membership, Prime Video access, and any other Prime benefits continue unchanged.

Can I pause Peacock instead of canceling it?

Amazon does not offer a pause option for Peacock or other Prime Video add-ons. You can only cancel or keep the subscription active. If you want to stop paying, you must remove the add-on. You can resubscribe later if you change your mind.

When does the cancellation take effect?

Cancellation takes effect at the end of your current billing cycle. If you were charged on the 15th of the month, your cancellation takes effect on the 14th of the following month. You keep full access to Peacock until that date arrives.

What if I cancel Peacock but want to resubscribe later?

You can resubscribe to Peacock through Prime Video at any time by going back to the Channels or Add-ons section and selecting Peacock. You will be charged starting on the date you resubscribe. Your previous watch history will not carry over.

Do I need to contact Peacock directly to cancel?

No. Because you subscribe through Amazon Prime, all cancellation happens through your Amazon account. Contacting Peacock directly will not cancel your subscription or stop the charges. Always cancel through Amazon.