Cancel Disney+ on Roku by going to your account settings

To cancel Disney+ on a Roku device, open the Disney+ app, go to Account in the menu, select Subscription, and then choose Cancel Subscription. The app will walk you through a confirmation screen. Your access ends at the end of your current billing cycle—you won't lose the service when ready after clicking cancel.

If you signed up for Disney+ directly through the Roku Channel (rather than through Disney's own website), the cancellation process is slightly different. In that case, you'll need to manage the subscription through Roku's system instead of Disney's system. The steps below cover both routes.

Key Takeaways

  • Canceling through the Disney+ app on Roku takes about two minutes and stops charges at the end of your current billing period.
  • If you subscribed through the Roku Channel, you must cancel through Roku's account settings, not through the Disney+ app itself.
  • You can reactivate your subscription at any time by signing back in with the same account.
  • Check your email for a confirmation message after canceling to verify the request went through.

Cancel a subscription you started in the Disney+ app

Open the Disney+ app on your Roku device and select your profile icon in the top-left corner. From there, tap Account. You'll see a menu with several options; select Subscription.

On the Subscription page, you'll see your current plan and billing date. Below that, select Cancel Subscription. A confirmation screen will appear asking you to confirm the cancellation. Read through the message—it will tell you the exact date your access ends. Select Cancel again to finalize it. You should see a message saying your subscription has been canceled.

Disney+ will send a confirmation email to the address tied to your account. Check your inbox (and spam folder) within a few minutes. If you don't see it, your cancellation may not have gone through, and you can try the steps again.

Cancel a subscription you started through the Roku Channel

If you originally subscribed to Disney+ through the Roku Channel rather than the Disney+ app, you need to cancel through Roku's system. Go to your Roku home screen and select Settings in the top-right corner. Then select Subscriptions.

You'll see a list of all active subscriptions on your Roku account. Find Disney+ in the list and select it. Choose Manage subscription or Cancel subscription (the exact wording varies by Roku model). Confirm the cancellation on the next screen. Your subscription will end at the end of your current billing cycle.

Roku will send a confirmation email to your Roku account email address. If you don't receive one within a few minutes, log into your Roku account on a computer or phone to double-check that the cancellation went through.

What happens after you cancel

Your Disney+ account remains active until the last day of your current billing period. If you paid monthly, you have until the same date next month. If you paid for a year upfront, you keep access for the full year. You can still watch everything in your library during this time—nothing changes except that you won't be charged again.

After your access ends, you can sign back in to your Disney+ account at any time and restart your subscription. Your watchlist, favorites, and viewing history will still be there. There's no penalty for canceling and restarting later.

Troubleshooting if cancellation doesn't work

If you see an error message or the cancellation button doesn't respond, try restarting the Disney+ app. Press the Home button on your Roku remote, then navigate back to the Disney+ app and try again. If the app is very slow or freezes, restart your Roku device by unplugging it for 30 seconds, then plugging it back in.

If you still can't cancel through the app, you can cancel through Disney's website instead. Go to disneyplus.com, sign in with your account, go to Account, select Subscription Details, and choose Cancel Subscription. This works regardless of which device you used to sign up, and it's often faster if the app is having problems.

If you're being charged after canceling, contact Disney+ support directly. Go to disneyplus.com, scroll to the bottom, and select Help. Choose Contact Us and describe the issue. Disney can see your cancellation date and refund any charges that occurred after that date.

Canceling a bundle subscription

If you subscribed to the Disney Bundle (Disney+, Hulu, and ESPN+), canceling Disney+ through Roku will only cancel that one service. Your Hulu and ESPN+ subscriptions will continue. To cancel the entire bundle, you need to go to disneyplus.com, sign in, and cancel the bundle from there—the Roku app doesn't give you the option to cancel the bundle as a whole.

If you want to keep Hulu or ESPN+ but drop Disney+, you can cancel Disney+ on Roku and keep the other two services running. You'll be charged separately for each remaining service instead of the bundle price.

Frequently Asked Questions

Will I lose my watchlist and profile if I cancel?

No. Your account, watchlist, favorites, and viewing history stay on file. If you restart your subscription later, everything will be exactly as you left it. Disney keeps this information for at least a year after cancellation.

Can I cancel in the middle of a billing cycle?

Yes. You can cancel anytime, but you'll keep access until the end of your current billing period. Disney doesn't offer refunds for unused time within a billing cycle.

What if I subscribed through a family member's Roku account?

If the subscription is under someone else's Roku account, that person needs to cancel it. You can't cancel a subscription you didn't start. Ask them to follow the steps above, or contact Disney+ support if there's a dispute about account ownership.

Do I need to uninstall the Disney+ app after canceling?

No. You can leave the app on your Roku. When your subscription ends, you'll straightforward see a login screen when you open it. You can reinstall or sign back in anytime without any issues.

How long does it take for the cancellation to show up?

The cancellation is when ready in your account settings, but your access continues until the end of your billing cycle. You should see a confirmation email within a few minutes of canceling.