Cancel Disney Plus in three steps through your account settings

To cancel Disney Plus, log into your account on the Disney Plus website or app, go to your account settings, select the subscription or billing section, and choose the option to cancel. The process takes about two minutes. Disney Plus does not charge a cancellation fee, and your access continues until the end of your current billing period — you do not lose the service when ready after you cancel.

The exact wording and location of the cancel button varies slightly depending on whether you subscribed directly through Disney or through a third-party service like Apple, Google Play, Amazon Prime Video Channels, or Verizon. Each route has a different cancellation process, and cancelling through the wrong place will not work.

Key Takeaways

  • Direct Disney Plus subscribers cancel through their Disney account settings on the website or app, and the cancellation takes effect at the end of the current billing cycle.
  • If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Verizon, you must cancel through that service's app or website, not through Disney Plus itself.
  • You keep access to Disney Plus content until your billing period ends, even after you cancel.
  • Disney Plus does not charge a fee to cancel, and you can resubscribe at any time without penalty.

Cancel a direct Disney Plus subscription on the website

If you signed up directly with Disney Plus and pay Disney each month, log into your account at disneyplus.com. Click the profile icon in the top right corner and select "Account" from the dropdown menu.

On the Account page, scroll down to the "Subscription" section. You will see your current plan (Disney Plus Basic, Standard, or Premium) and your next billing date. Click "Manage Subscription" or "Edit Subscription" — the exact label depends on your account type.

On the next screen, click the button that says "Cancel Subscription" or "Cancel Plan". Disney Plus will ask you to confirm the cancellation and may offer you a discount to stay. You can accept the offer or proceed with the cancellation. Once you confirm, you will receive an email confirming the cancellation, and your access will end on the date shown in your account.

Cancel a direct Disney Plus subscription on the mobile app

Open the Disney Plus app on your phone or tablet. Tap the profile icon in the bottom right corner (on iPhone) or top right corner (on Android). Select "Account" or "Settings".

Scroll to the "Subscription" section and tap "Manage Subscription". Tap "Cancel Subscription" and confirm your choice. The cancellation takes effect at the end of your current billing period, and you will receive a confirmation email.

Cancel if you subscribed through Apple, Google Play, or Amazon Prime Video Channels

If you pay for Disney Plus through Apple's App Store, Google Play, or Amazon Prime Video Channels, you cannot cancel through the Disney Plus app or website. You must cancel through the service you used to subscribe.

Apple subscribers: Open the Settings app, tap your name at the top, select "Subscriptions", find Disney Plus, and tap "Cancel Subscription".

Google Play subscribers: Open the Google Play app, tap your profile icon, select "Manage subscriptions", tap Disney Plus, and tap "Cancel subscription".

Amazon Prime Video Channels subscribers: Go to amazon.com, click "Your Account", select "Prime Video", choose "Manage Your Prime Video Channels", find Disney Plus, and click "Cancel Channel".

Cancel if you subscribed through Verizon

If Disney Plus came as part of a Verizon plan or you subscribed through Verizon's website, log into your Verizon account at verizon.com. Go to "My Plans" or "Manage Services" and find Disney Plus in your list of add-ons or subscriptions.

Click "Remove" or "Cancel" next to Disney Plus. Verizon will confirm the cancellation, and your access will end at the end of your current billing period. You can also call Verizon customer service at 1-908-559-4899 to cancel over the phone.

What happens after you cancel

After you cancel, you keep full access to Disney Plus until the last day of your billing period. If your next billing date is December 15, you can watch until December 14 at 11:59 p.m. On December 15, your account will no longer work, and you will see a message asking you to resubscribe.

Disney Plus does not refund the portion of your current month that you do not use. If you cancel on the first day of a 30-day billing cycle, you lose access to the remaining 29 days without a refund.

You can resubscribe to Disney Plus at any time. There is no penalty for cancelling and coming back, and you will not lose any saved preferences, watchlists, or viewing history if you resubscribe within a reasonable time.

Troubleshooting: cancellation did not work

If you clicked "Cancel Subscription" but your account is still active and you were charged again, the cancellation likely did not go through. Check the service you actually subscribed through — many people cancel through Disney Plus itself when they actually subscribed through Apple or Amazon, and the cancellation does not register.

Log back into your account and look for a confirmation email from Disney Plus or the third-party service. The email will say whether the cancellation was successful and when your access ends. If you see no confirmation email, try cancelling again through the correct service.

If you were charged after cancelling, contact Disney Plus customer service through the Help section of your account, or contact the third-party service (Apple, Google, Amazon, or Verizon) that processed the charge. Most services will refund an erroneous charge if you request it within 30 days.

Frequently Asked Questions

Can I pause my Disney Plus subscription instead of cancelling?

Disney Plus does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you must cancel and resubscribe later. Resubscribing does not cost extra and does not affect your saved shows or watchlist.

Will I lose my watchlist and saved shows if I cancel?

Disney Plus keeps your watchlist and viewing history for a period of time after cancellation. If you resubscribe within several months, your saved shows and watch progress will still be there. If you wait longer, Disney Plus may clear your history.

Do I get a refund if I cancel in the middle of my billing cycle?

No. Disney Plus does not refund unused portions of your current billing period. If you are charged on the 1st of each month and cancel on the 15th, you will not receive a refund for the remaining 15 days. Your access straightforward ends on the last day of that billing period.

What if I subscribed through a bundle with Hulu or ESPN Plus?

If you have the Disney Bundle (Disney Plus, Hulu, and ESPN Plus together), cancelling Disney Plus alone will remove it from your bundle but keep Hulu and ESPN Plus active. You will be charged separately for the remaining services. To cancel the entire bundle, select "Cancel Bundle" instead of "Cancel Subscription".

How do I know if my cancellation went through?

Check your email for a cancellation confirmation from Disney Plus or the service you subscribed through. Log into your account and look at the subscription section — it should show a cancellation date or say "Subscription Cancelled". If you see neither, the cancellation did not go through and you should try again.