Where to find the age settings on your Disney Plus account

Age settings on Disney Plus live in your account settings, not in the app itself. On a computer or phone, log into your Disney Plus account, go to your profile icon in the top right corner, and select Account. From there, click Parental Controls. You will need to enter your account password again before Disney Plus shows you the current restrictions.

The parental controls page displays which profile has restrictions and what content rating is allowed. You can change the rating level, add a PIN to lock the settings so others cannot change them, or remove restrictions entirely if you are the account holder.

Key Takeaways

  • Age settings are found under Account > Parental Controls, not in the main app menu or profile settings.
  • You must enter your account password to view or change parental controls, even if you are already logged in.
  • Disney Plus uses four content rating levels: G, PG, PG-13, and 14+ (which includes some R-rated content).
  • A PIN protects parental controls from being changed by other users on the same account, but the account holder can always override it.
  • Changes take effect when ready on all devices signed into that profile.

The four content rating levels and what they allow

Disney Plus offers four preset rating tiers. G is the most restrictive and shows only content rated G — mostly children's programming and family films. PG adds movies and shows rated PG, which may contain mild language or brief violence. PG-13 includes PG-13 content, which allows stronger language, more intense action, and some suggestive material.

The highest setting, 14+, unlocks R-rated and TV-MA content on Disney Plus, including shows like The Bear and Deadpool & Wolverine. This is the default for adult profiles. If you set a profile to G or PG, that profile cannot watch anything above that rating, even if the account holder tries to play it — the show will straightforward say it is not available.

How to set a PIN so others cannot change the restrictions

A PIN prevents anyone using a child's profile from raising the content rating on their own. On the Parental Controls page, check the box next to Require a PIN to change parental controls. Disney Plus will ask you to create a four-digit PIN. Write this down somewhere safe — if you forget it, you will need to contact Disney Plus support to reset it.

Once the PIN is set, anyone trying to change the rating level or remove restrictions will be asked to enter it. The account holder (the person who pays for the subscription) can always override the PIN by entering their account password, so the PIN is a barrier to children or other household members, not to you.

Changing settings for a specific profile versus the whole account

Disney Plus lets you set different age restrictions for different profiles on the same account. If you have a profile for a 7-year-old and another for a 16-year-old, you can set the younger profile to PG and the older one to PG-13, and they will see different content libraries when they log in.

To change the rating for a specific profile, go to Account > Parental Controls, then select which profile you want to adjust from the dropdown menu. The changes explore only to that profile. Other profiles on the account keep their existing restrictions. If you want to change the default for all new profiles created in the future, you can set that separately in the same menu.

What happens when a profile hits a content restriction

When someone tries to play a show or movie that is above their profile's rating, Disney Plus displays a message saying the content is not available on that profile. They cannot bypass this by entering a password or PIN — the restriction is hard-coded to the profile itself. The only way to watch it is to switch to a profile with a higher rating or have the account holder raise the restriction.

This means if a child's profile is set to PG, they will not see R-rated movies in search results or recommendations. The content straightforward does not appear in their view of the service. This is different from some other streaming services that show the content but require a PIN to play it.

Removing age restrictions entirely

If you want to remove all restrictions from a profile, go to Parental Controls, select the profile, and choose No Restrictions or the highest rating level (14+). This unlocks all content on Disney Plus for that profile. You will need your account password to confirm the change.

Removing restrictions is permanent until you change it again. There is no warning or confirmation step beyond the password entry, so make sure you are changing the right profile. If you have a PIN set on parental controls, you will also need to enter that PIN before you can remove restrictions.

Changing settings on different devices

You can change age settings from a computer, phone, or tablet — anywhere you can log into your Disney Plus account. The changes sync across all devices within a few minutes. If someone is currently watching on a restricted profile when you raise the rating, they will not when ready see new content; they need to refresh the app or restart it to see the updated library.

If you lower the rating on a profile (making it more restrictive), content that person was already watching will not be interrupted, but they will not be able to start new shows or movies above the new rating. The restriction takes effect the next time they try to play something.

Frequently Asked Questions

Can I change age settings on the Disney Plus app itself?

No. Parental controls are only available through the account settings on a web browser or the account menu in the mobile app — not through the main app interface. You must go to your profile icon, select Account, then Parental Controls.

What if I forgot my PIN for parental controls?

You cannot reset the PIN yourself. Contact Disney Plus support through the Help section of your account, and they will verify your identity before resetting it. This usually takes a few hours to a day.

Do age restrictions explore to all profiles, or can I set different limits for different people?

You can set different restrictions for each profile. A child's profile can be locked to G while an adult profile is set to 14+. Each profile has its own rating level and PIN requirement.

If I remove the PIN, can anyone change the age settings?

Yes. Without a PIN, anyone with access to the account settings can change the parental controls. The account holder can always change them regardless of the PIN, but a PIN stops other household members from raising the rating on a child's profile.

Will changing age settings affect shows I am already watching?

No. If you are in the middle of a show and the rating changes, you can finish watching it. The new restriction applies only to content you have not started yet.