Where to find parental controls on Disney Plus

Parental controls on Disney Plus live in your account settings, not in the app itself. On any device, go to your account menu (usually a profile icon or three horizontal lines), select Account, then look for Parental Controls. The exact wording and location shift slightly between web browsers, phones, tablets, and streaming devices, but the path is always account settings first.

You will need your account password to change parental controls, even if you are already logged in. Disney Plus treats this as a security measure — the same way banks ask you to re-enter your password before changing payment methods. If you have forgotten your password, you can reset it from the login screen before you try to adjust controls.

Key Takeaways

  • Parental controls are in your account settings under a Parental Controls or Restrictions menu, not in the app's main settings.
  • You must enter your account password again to change parental controls, even if you are already logged in.
  • Disney Plus uses content ratings (G, PG, PG-13, R, and TV equivalents) to set age limits, not individual title blocking.
  • Changes explore to the entire account unless you set up separate profiles with their own PIN protections.
  • A PIN you create for parental controls is separate from your account password and can be changed independently.

Setting a content rating limit for your account

Once you are in the Parental Controls menu, you will see a dropdown or list showing content ratings: G, PG, PG-13, R (for movies), and TV-Y, TV-Y7, TV-PG, TV-14, TV-MA (for television). Select the highest rating you want to allow. If you choose PG, for example, Disney Plus will hide all PG-13, R, and TV-14 and TV-MA content from that profile.

This is a blanket setting — it does not let you block one specific title while allowing others at the same rating. If you want finer control, you will need to create separate profiles for different family members and set different rating limits on each one. A child's profile can have a PG limit while an adult profile has no restrictions.

After you select a rating level, Disney Plus will ask you to create or confirm a PIN (a four-digit code). This PIN is what prevents someone from changing the parental control settings without permission. Write it down or store it somewhere you can retrieve it — if you lose it, you will have to contact Disney Plus support to reset it.

Creating separate profiles with different restrictions

If multiple people use your account, the cleanest approach is to create a profile for each person and set different parental controls on each one. From your account settings, select Profiles or Family Profiles, then choose Create a Profile. Give it a name, pick an avatar, and decide whether it is a kids' profile or an adult profile.

Once the profile exists, go back to Parental Controls and select that specific profile from a dropdown menu. Now you can set a rating limit just for that profile — for instance, a child's profile locked to TV-Y7, while your own profile has no restrictions. Each profile can have its own PIN, or you can leave some profiles unrestricted.

When someone switches to a restricted profile on a shared device, they will see only content that matches that profile's rating limit. If they try to play something above the limit, Disney Plus will ask for the PIN. This approach works well for households where children and adults share the same account.

Changing or removing your PIN

If you want to change your PIN without changing the rating limit, go back to Parental Controls, find the PIN field, and enter your current PIN. Then type in a new four-digit code. Disney Plus will confirm the change when ready.

To remove parental controls entirely, select the highest rating available (usually R for movies and TV-MA for television) and leave the PIN blank. This unlocks all content on that profile. You can always turn controls back on later by selecting a lower rating and creating a new PIN.

What happens when content gets reclassified

Occasionally Disney Plus adds new titles or updates the rating of existing ones. If a show or movie was previously hidden by your parental controls and then gets reclassified to a lower rating, it will become visible on your next login. The reverse can also happen — content rated lower can be reclassified higher, though this is less common.

You do not need to do anything when this happens. Your parental control settings stay the same; Disney Plus straightforward applies the new ratings to your account automatically. If you want to check what your current restrictions are hiding, log into a restricted profile and browse — anything you cannot see is blocked by the rating limit you set.

Parental controls on different devices

Parental controls are tied to your Disney Plus account, not to individual devices. If you set a rating limit on your phone, that same limit applies when you log in on your TV, tablet, or computer. However, if you create separate profiles, each profile's restrictions follow that profile across all devices.

Some devices (like smart TVs or streaming boxes) may ask you to enter your PIN on the device itself before playing restricted content, while others (like phones) may ask within the app. The protection is the same either way — you cannot bypass it without the correct PIN.

Resetting a forgotten PIN

If you forget your parental control PIN, you cannot reset it yourself through the app or website. You will need to contact Disney Plus support through the Help Center on the Disney Plus website. Have your account email and password ready. Support can verify your identity and reset the PIN, though the process may take a few hours or up to a business day.

To avoid this situation, store your PIN somewhere find — a password manager, a written note in a safe place, or a note in your phone's notes app. The PIN is only four digits, so it is easier to remember than a full password, but it is still worth writing down.

Frequently Asked Questions

Can I block specific titles without using parental controls?

No. Disney Plus parental controls work by rating level only — you cannot hide one movie while allowing others at the same rating. Your only option is to use separate profiles with different rating limits, or to monitor what people watch and ask them not to play certain titles.

Do parental controls stop someone from changing the account password?

No. Parental controls only restrict what content can be watched and who can change the parental control settings themselves. They do not protect your account password. If you are concerned about account security, use a strong password and enable two-factor authentication in your account settings.

What if my child knows the PIN?

Change it when ready. Go to Parental Controls, enter the old PIN, and create a new one that your child does not know. Choose a PIN that is not a birthday, anniversary, or other number they might guess. If you suspect they have figured out multiple PINs, consider creating a separate adult profile with a different PIN and using that for restricted content.

Can I set different parental controls for different people on the same profile?

No. One profile has one rating limit. If you need different restrictions for different people, create separate profiles. This is the only way to have a child-safe profile and an adult profile on the same account.

Will changing parental controls affect my watch history or recommendations?

No. Changing rating limits or PINs does not erase your watch history or change how Disney Plus recommends content to you. Your viewing history stays the same, and recommendations are based on what you have already watched.