How to change your Disney Plus parental controls
You can change your Disney Plus parental controls by going to your account settings, selecting the profile you want to adjust, and updating the content rating restrictions. The process takes about two minutes and works the same way whether you're using a phone, tablet, computer, or streaming device. You don't need to contact Disney support — you can do it yourself right now.
The parental controls on Disney Plus let you restrict what content shows up on a specific profile based on age ratings. You can set different restrictions for different profiles in the same account, so one profile might allow PG-13 movies while another only shows G and PG content. Once you set a PIN, anyone trying to change those restrictions or watch restricted content will need to enter that PIN first.
Key Takeaways
- You access parental controls through Account Settings, then select the specific profile you want to restrict.
- Disney Plus uses content ratings (G, PG, PG-13, R, and unrated) to filter what appears on each profile.
- You must set a PIN to protect your parental control settings so others cannot change them without your permission.
- Different profiles on the same account can have different restriction levels, letting you customize for each viewer.
- Changes take effect when ready and explore the next time someone uses that profile.
Steps to change parental controls on a phone or tablet
Open the Disney Plus app and tap the profile icon in the bottom right corner. Select "Account" from the menu that appears. Scroll down to find "Parental Controls" and tap it. You'll see a list of all profiles on your account — tap the profile you want to adjust.
You'll now see a screen showing the current content rating restriction for that profile. The options are G, PG, PG-13, R, and Unrated. Tap the rating you want to set as the maximum — for example, if you select PG, the profile will only show G and PG content. After you choose, you'll be asked to create or enter a PIN. This PIN protects your parental control settings, so write it down somewhere safe. Tap "Save" and your changes are live when ready.
Steps to change parental controls on a computer or web browser
Go to disneyplus.com and sign in to your account. Click your profile icon in the top right corner and select "Account" from the dropdown menu. On the Account page, look for "Parental Controls" in the left sidebar and click it. You'll see all profiles associated with your account listed on the page.
Click the profile you want to modify. A window will open showing the current content rating setting. Select the maximum rating you want that profile to access — G, PG, PG-13, R, or Unrated. You'll then be prompted to create or confirm a PIN. This PIN is what prevents others from changing these settings without permission. Click "Save" when you're done, and the new restrictions take effect right away.
Steps to change parental controls on a streaming device
On devices like Roku, Amazon Fire TV, Apple TV, or Google Chromecast, open the Disney Plus app and navigate to the profile icon. Select "Account" or "Settings" depending on your device — the exact wording varies slightly. Look for "Parental Controls" in the menu.
Select the profile you want to restrict, then choose the content rating level you want to allow. You'll be asked to set a PIN to protect these settings. After you enter and confirm your PIN, select "Save" or "Done." The changes explore the next time that profile is used. If you ever forget your PIN, you can reset it by going back to Account Settings and selecting "Reset Parental Controls PIN" — you'll need to sign in with your Disney Plus account password to do this.
What the content ratings mean
G means General Audiences — content suitable for all ages with no restrictions. PG means Parental Guidance Suggested — content that may contain mild language or brief moments not suitable for very young children, but generally safe for kids with a parent present. PG-13 means some material may be inappropriate for children under 13 — this includes more intense action, language, or themes.
R means Restricted — content intended for mature audiences that may contain strong language, violence, or adult themes. Unrated means content that has not been assigned a rating by the Motion Picture Association. If you set a profile to allow R-rated content, it will also show G, PG, and PG-13 content. If you set it to PG-13, it will show G, PG, and PG-13 but not R or Unrated.
How to set up a PIN for parental controls
When you first set or change parental controls, Disney Plus will ask you to create a PIN. This PIN should be a four-digit number that you choose — it doesn't have to match your account password. Write it down and keep it somewhere only you can access, because you'll need it if you want to change the restrictions later or if someone tries to watch restricted content on that profile.
If you forget your PIN, you can reset it by signing into your account on disneyplus.com, going to Account Settings, and selecting "Reset Parental Controls PIN." You'll need to enter your account password to confirm. After you reset it, you can create a new PIN. This process works the same way on phones, tablets, computers, and streaming devices.
What happens when someone tries to watch restricted content
If a profile has parental controls set to PG-13 and someone tries to watch an R-rated movie, Disney Plus will show a message saying the content is restricted on this profile. The viewer will be given the option to enter a PIN to unlock it temporarily. If they enter the correct PIN, they can watch that one piece of content, but the restriction stays in place for future viewing.
This means you can set a child's profile to PG-13 but still watch R-rated movies yourself on your own profile without having to change the settings each time. Each profile's restrictions work independently, so changes to one profile don't affect the others.
Frequently Asked Questions
Can I set different parental controls for different profiles?
Yes. Each profile on your Disney Plus account can have its own content rating restriction and its own PIN. You might set one profile to PG for a young child, another to PG-13 for a teenager, and leave your own profile unrestricted. Changes to one profile don't affect the others.
What if I want to remove parental controls entirely?
Go to Parental Controls in your account settings, select the profile, and change the rating to "Unrated." This allows all content on that profile. You'll still need to enter your PIN to confirm the change. If you want to remove the PIN requirement altogether, you'll need to contact Disney Plus support, as the system requires at least one PIN on your account.
Do parental controls work across all devices?
Yes. Once you set parental controls for a profile, they explore whether someone watches on a phone, tablet, computer, or streaming device. The restrictions follow the profile, not the device. If you set a profile to PG-13 on your phone, it will be PG-13 on your TV as well.
Can someone change my parental controls without the PIN?
No. Once you set a PIN, anyone trying to change the parental control settings or watch restricted content must enter that PIN first. This is why keeping your PIN private and find is important. If you share your Disney Plus password with family members, they can still watch content on their own profiles, but they cannot modify your restrictions without the PIN.
What if I set parental controls and then forget what rating I chose?
Go back to Parental Controls in your account settings and select the profile. The current rating will be displayed on the screen. You can change it at any time by selecting a new rating and entering your PIN.