Change Your Password on Disney Plus in Four Steps
To change your Disney Plus password, sign into your account on a web browser, go to Account Settings, select Change Password, enter your current password and new password twice, then click Save. The process takes about two minutes and works the same way whether you use a computer or phone browser. You do not need to sign out of the app on your devices — Disney Plus will keep you logged in.
If you have forgotten your password entirely, use the "Forgot Password" link on the login screen instead of following these steps. Disney Plus will send a reset link to the email address on your account.
Key Takeaways
- You must change your password through a web browser at disneyplus.com, not through the Disney Plus app on your phone or TV.
- Disney Plus requires your new password to be at least eight characters long and include uppercase letters, lowercase letters, numbers, and a special character like ! or @.
- Changing your password does not automatically sign you out on other devices, so anyone with access to your account will still be able to watch until you manually sign them out.
- If you share your account with family members, tell them about the password change so they can update it on their devices.
Step-by-Step Instructions for Changing Your Password
Open a web browser on your computer or phone and go to disneyplus.com. Click the profile icon in the top right corner — it looks like a circle with your name or initials in it. A dropdown menu will appear with several options.
Click "Account" from that menu. You will be taken to your account page, which shows your email, subscription plan, and payment method. Look for a section labeled "Security" or "Password" — on most accounts this appears in the middle or lower part of the page. Click "Change Password" or the edit icon next to it.
Enter your current password in the first field. Then enter your new password in the second field and again in the third field to confirm it. Disney Plus will show you a password strength indicator as you type — your password must include uppercase letters, lowercase letters, numbers, and a special character (such as !, @, #, or $) and be at least eight characters long. Click "Save" when you are done.
Disney Plus will send a confirmation email to the address on your account. You do not need to do anything with this email — it is just a record that the password was changed. You can now use your new password to sign into Disney Plus on any device.
What Happens to Other Devices After You Change Your Password
Changing your password does not sign you out automatically on phones, tablets, smart TVs, or streaming devices where you are already logged in. This means anyone who has access to those devices can still watch Disney Plus using your account without knowing the new password. If you want to prevent this, you need to manually sign out on each device.
To sign out on most devices, open the Disney Plus app, go to Settings or Account, and look for a "Sign Out" or "Log Out" option. On some smart TVs and streaming devices like Roku or Amazon Fire Stick, you may need to go to Account Settings within the app and select "Sign Out All Devices" or similar. Check the device's instructions if you cannot find the option.
If you share your Disney Plus account with family members who have their own profiles, tell them about the password change so they can update it on their devices if they have been signed out. They will see a message asking them to sign in again the next time they try to watch.
Password Requirements and Security Tips
Disney Plus enforces specific password rules to protect your account. Your password must be at least eight characters long and contain all four of these types of characters: uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and special characters (!, @, #, $, %, ^, &, *, etc.). If your password does not meet these requirements, Disney Plus will not let you save it and will show an error message.
Choose a password you have not used on other websites or accounts. If someone gains access to your Disney Plus password, you want to make sure they cannot use it to break into your email, bank account, or other services. A strong password is one that is unique to Disney Plus and not something you have written down or shared with others.
If you suspect someone else knows your password or has been watching your account without permission, change it right away and then sign out all devices as described above. You can also check your account activity on the Account page to see which devices have recently accessed your account.
Troubleshooting: Password Change Not Working
If you click Save and nothing happens, or you see an error message, first check that your password meets all four requirements: uppercase, lowercase, numbers, and a special character. The most common reason a password change fails is that one of these elements is missing. Try a different password that clearly includes all four types of characters.
If the error persists, clear your browser's cache and cookies, then try again. In most browsers, you can do this by pressing Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac), selecting "All Time" or "Everything", and clicking Delete. Then go back to disneyplus.com and try changing your password again.
If you still cannot change your password, try a different browser or device. Sometimes a browser extension or security software can interfere with the password change process. If the problem continues across multiple browsers and devices, contact Disney Plus customer service through the Help section on their website.
Changing Your Password on the Disney Plus App
You cannot change your password directly in the Disney Plus app on your phone, tablet, or TV. The app does not have a password change option — you must use a web browser and go to disneyplus.com as described above. This is a security feature that prevents someone with temporary access to your device from changing your password and locking you out.
If you are trying to change your password on a smart TV or streaming device and cannot find the option, that is normal. Open a web browser on your computer or phone instead, go to disneyplus.com, and follow the steps in the section above. After you change your password, you can sign back into the app on your TV or device using the new password.
What to Do If You Forgot Your Password
If you cannot remember your current password and need to set a new one, go to disneyplus.com and click "Sign In" in the top right corner. On the login screen, click "Forgot Password" below the password field. Enter the email address associated with your Disney Plus account.
Disney Plus will send a password reset link to that email address. Open the email, click the link, and you will be taken to a page where you can create a new password. Follow the same password requirements as above: at least eight characters with uppercase, lowercase, numbers, and a special character. After you create your new password, you can sign into Disney Plus right away.
If you do not see the reset email in your inbox, check your spam or junk folder. If it is not there, go back to the Forgot Password page and try again, or contact Disney Plus customer service for help.
Frequently Asked Questions
Will changing my password sign me out of the Disney Plus app on my TV?
No. Changing your password does not automatically sign you out on any device. You will stay logged in on your TV, phone, and other devices until you manually sign out or Disney Plus signs you out for security reasons. If you want to sign out on specific devices after changing your password, you must do that manually through the app's settings.
Can I use the same password I used before?
Disney Plus does not prevent you from reusing an old password, but it is not recommended for security reasons. Choose a new password that you have not used before on Disney Plus or any other account. This protects you if your old password was ever compromised.
How often should I change my Disney Plus password?
There is no set rule for how often to change your password. Change it if you suspect someone else knows it, if you have shared your account with someone who no longer should have access, or if you have reused the password on other websites. Many people change their streaming passwords once or twice a year as a routine security practice.
What if I share my Disney Plus account with family and they cannot sign in after I change the password?
After you change your password, anyone who was signed in on another device can still watch without entering the new password. However, if they sign out or get signed out, they will need the new password to sign back in. Tell them the new password, or change it to something they already know and use on other accounts.
Can I change my password on a mobile device?
Yes, but you must use a web browser, not the Disney Plus app. Open Safari, Chrome, Firefox, or another browser on your phone or tablet, go to disneyplus.com, and follow the same steps as on a computer. The process is identical and takes the same amount of time.