Where to Find Your Rating Controls

Disney Plus lets you set content ratings for your account and for individual profiles within that account. The rating controls sit in your account settings, not in the app's main menu. On most devices, you reach them by going to your profile icon, selecting "Account," then finding "Parental Controls" or "Content Ratings."

The exact path depends on whether you're using a phone, tablet, computer, or streaming device. On a phone or tablet, tap your profile picture in the bottom right corner, then tap "Account." On a web browser, click your profile icon in the top right, then select "Account." On a TV device like Roku or Fire Stick, highlight your profile and press the options button (usually marked with three dots or lines), then look for "Account" or "Settings."

Key Takeaways

  • You access rating settings through your profile menu under "Account," then look for "Parental Controls" or "Content Ratings" depending on your device.
  • Disney Plus uses its own rating system (G, PG, PG-13, R) rather than the TV ratings (TV-Y, TV-14, TV-MA) you see on broadcast television.
  • You can set different ratings for different profiles on the same account, so adults and children can have separate viewing rules.
  • Changing the rating for your main account profile affects what shows up in search and recommendations for that profile only.
  • If you forget your PIN, you must reset your entire account password through your Disney account login page.

Setting a Rating for Your Profile

Once you're in the Parental Controls section, you'll see a list of movie ratings: G, PG, PG-13, and R. Select the highest rating you want to see. If you choose PG, for example, you'll see G and PG content, but not PG-13 or R. The setting applies only to the profile you're logged into—other profiles on your account keep their own separate ratings.

Disney Plus also lets you set a PIN to lock your rating choice. This prevents someone else from changing it without entering the PIN. When you set a PIN, Disney Plus will ask for it whenever someone tries to change the rating settings or watch content above the current rating limit on that profile.

Creating Separate Profiles for Different Viewers

If you share your Disney Plus account with family members of different ages, the easiest approach is to create separate profiles for each person. Each profile can have its own rating limit and PIN. A child's profile might be set to PG, while an adult profile is set to R.

To create a new profile, go to "Account" from your main profile, then select "Profiles" or "Manage Profiles." Click "Add Profile," give it a name, and choose an avatar. Once the profile exists, you can set its rating limit and PIN separately. When someone switches to that profile, they'll only see content that matches that profile's rating setting.

What Happens When You Change a Rating

Lowering a rating (for example, from R to PG-13) when ready hides content above that level from search results and recommendations on that profile. You won't see R-rated shows or movies suggested to you anymore. If you were in the middle of watching something above the new rating, Disney Plus will stop playback and ask you to enter the PIN before you can continue.

Raising a rating (from PG to PG-13, for instance) when ready makes more content visible. The change takes effect right away—you don't need to log out and back in. If you have a PIN set, you'll need to enter it to raise the rating.

Resetting a Forgotten PIN

If you set a PIN and forget it, you cannot reset just the PIN through the Disney Plus app. Instead, you must reset your entire Disney account password through the Disney login website. Go to the Disney account login page, select "Forgot Password," and follow the steps to reset your password using your email address or phone number.

Once you've reset your Disney account password, log back into Disney Plus with your new password. You can then go back to Parental Controls and set a new PIN. This process works the same way on phones, tablets, computers, and TV devices.

Rating Differences Between Devices and Regions

Disney Plus uses movie ratings (G, PG, PG-13, R) for its content rating system, not TV ratings. This is different from what you might see on cable television, which uses TV-Y, TV-14, TV-MA, and similar labels. The Disney Plus system is based on the Motion Picture Association ratings, so if you're familiar with movie ratings, the system will feel familiar.

If you're in a country outside the United States, Disney Plus may use a different rating system. For example, some regions use U, PG, 12A, 15, and 18 ratings instead. The location of your Disney account determines which rating system appears in your settings. If you travel or move, your account may switch rating systems automatically.

Troubleshooting Common Issues

If you can't find the Parental Controls option, make sure you're logged into the profile that owns the account. Only the main account holder can change rating settings. If you're on a child's profile, you won't see the option to change ratings—you'll need to switch to the adult profile first.

If a PIN prompt keeps appearing even though you didn't set one, someone else on your account may have set it. Ask the account owner to go to Parental Controls and check the PIN settings. If the account owner is the one who set the PIN and forgot it, the only solution is to reset the Disney account password as described above.

On TV devices, if the rating settings don't seem to save, try signing out completely, restarting the app, and signing back in. Sometimes the app cache needs to refresh before changes take effect. If the problem continues, uninstall and reinstall the Disney Plus app on that device.

Frequently Asked Questions

Can I set different ratings for different profiles on the same account?

Yes. Each profile has its own rating setting and PIN. Create separate profiles for different family members, then set each one to the appropriate rating limit. When someone switches profiles, they see only content that matches that profile's rating.

What rating should I set for a young child?

Set it to G to show only content rated G. If you want to include some PG content (which may have mild language or brief scenes), set it to PG. PG-13 and R content is not appropriate for young children. You can always raise the rating later as the child gets older.

Do I need a PIN if I'm the only one using my account?

No. A PIN is only necessary if you want to prevent others from changing your rating settings or watching content above your limit. If you live alone or trust everyone on your account, you don't need to set one.

Will changing my rating affect other people's profiles on my account?

No. Each profile's rating is separate. Changing the rating on your profile does not change the rating on anyone else's profile. Everyone keeps their own settings.

What if my child enters the PIN and watches something above their rating?

If someone knows the PIN, they can bypass the rating limit. The PIN is meant to prevent accidental viewing or changes by people who don't know the code. If you're concerned about a child knowing the PIN, choose a number they're unlikely to guess, and don't share it with them.