Delete a Profile From Your Account Settings
To delete a profile on Disney Plus, go to your account settings, find the profile management section, and select the profile you want to remove. Disney Plus will ask you to confirm the deletion—once you do, that profile and all its watch history and preferences are permanently erased. The process takes about two minutes and works the same way on phones, tablets, computers, and streaming devices.
You cannot delete the primary profile (the one created when you first set up your account), but you can delete any secondary profiles. If you have multiple profiles and want to remove one, the steps are identical regardless of which device you are using.
Key Takeaways
- Log into your Disney Plus account, go to Account Settings, and select the profile you want to delete from the profile management menu.
- Click or tap the delete option next to the profile name, then confirm the deletion when Disney Plus asks you to verify.
- The primary profile (the first one created with your account) cannot be deleted, but all secondary profiles can be removed.
- Deleting a profile removes all watch history, saved shows, and preferences tied to that profile permanently.
- If you want to remove all profiles and cancel your entire Disney Plus account, you must delete secondary profiles first, then cancel the subscription separately.
Steps to Delete a Profile on a Computer or Phone
Start by logging into your Disney Plus account on a web browser or the Disney Plus app. Once you are logged in, look for your account icon or menu button—on a computer this is usually in the top right corner, and on a phone it is typically at the bottom of the screen. Tap or click on it to open the account menu.
Select "Account" or "Account Settings" from the menu that appears. You will see a section labeled "Profiles" or "Profile Management." Click on the profile you want to delete. Next to the profile name, you should see a delete button, trash icon, or "Remove Profile" option. Click or tap it, and Disney Plus will ask you to confirm that you want to delete the profile. Select "Yes" or "Confirm," and the profile will be removed when ready.
Deleting a Profile on a Streaming Device or Smart TV
If you watch Disney Plus on a Roku, Apple TV, Amazon Fire Stick, Google Chromecast, or similar device, the process is slightly different because you navigate with a remote instead of a mouse or touchscreen. Open the Disney Plus app and log in with your account credentials. Press the button on your remote to open the menu (this varies by device—it might be labeled Menu, Home, or Options).
Navigate to "Account" or "Settings" using your remote's arrow buttons. Find "Profiles" or "Profile Management" and select it. Highlight the profile you want to delete and look for a delete, remove, or trash option. Press the button your remote uses to select or confirm (usually the center button or OK button). When Disney Plus asks you to confirm the deletion, select "Yes" and the profile will be removed.
What Happens When You Delete a Profile
When you delete a profile, everything associated with that profile is permanently removed. This includes the watch history, saved shows and movies, ratings, recommendations, and any custom settings like subtitle preferences or playback quality. You cannot undo a deletion, so if you think you might want to use that profile again later, consider pausing your account instead of deleting the profile.
The account itself—your Disney Plus subscription and payment information—remains active. Deleting a profile does not cancel your subscription or affect other profiles on your account. Only the specific profile you selected is removed.
Why You Cannot Delete the Primary Profile
Disney Plus requires at least one profile to exist on every account. The primary profile is the one created automatically when you first set up your Disney Plus account, and it cannot be deleted. If you want to remove all profiles from your account, you would need to cancel your Disney Plus subscription entirely rather than just deleting profiles.
If you want to change the primary profile's name, picture, or settings, you can do that through the profile management menu without deleting it. You can also create new secondary profiles and delete them as needed, as long as you keep the primary profile active.
Removing All Secondary Profiles Before Canceling
If you plan to cancel your Disney Plus subscription, you do not need to delete profiles first—canceling the subscription will remove the entire account and all its profiles automatically. However, if you want to remove profiles but keep your subscription active, delete the secondary profiles one at a time through the account settings menu, leaving only the primary profile.
Some people delete secondary profiles to clean up their account before sharing it with someone else or to reset the watch history and recommendations. Others delete profiles when family members no longer use the account. In all cases, the process is the same: go to account settings, find the profile, and select delete.
Frequently Asked Questions
Can I recover a deleted profile?
No. Once you delete a profile, it is permanently removed and cannot be recovered. The watch history, saved shows, and all settings for that profile are erased. If you think you might want to use the profile again, do not delete it.
Will deleting a profile cancel my Disney Plus subscription?
No. Deleting a profile only removes that one profile from your account. Your Disney Plus subscription remains active, and you can still watch on other profiles. To cancel your entire subscription, you must do that separately through your account settings.
How many profiles can I have on one Disney Plus account?
Disney Plus allows up to seven profiles per account. You can create and delete profiles as needed, as long as you keep at least one profile (the primary profile) active at all times.
If I delete a profile, will other people on my account be affected?
Only the profile you delete is affected. Other profiles on the same account will continue to work normally with their own watch history and settings intact. Deleting one profile does not impact anyone else's viewing experience.
What if I accidentally delete the wrong profile?
Unfortunately, deleted profiles cannot be recovered. If you delete a profile by mistake, you will need to create a new profile and set it up again from scratch. To avoid this, double-check the profile name before confirming the deletion.