Where to find your active subscriptions on Roku
Your Roku subscriptions live in one place: the Roku Channel Store, which you reach directly from your Roku device's home screen. Press the Home button on your remote, scroll to "Subscriptions," and select it. This shows every subscription you currently pay for through Roku — whether it's Disney+, Max, Paramount+, or any other service bundled through the Roku platform.
If you're looking at your TV right now, the path is straightforward: Home → Subscriptions. You'll see a list with the name of each service, your next billing date, and how much you're paying. This is the official place Roku displays what's active on your account, and it's the same view whether you're using a Roku TV, a Roku streaming stick, or a Roku box.
You can also check your subscriptions from a computer or phone by logging into your Roku account at roku.com. Click your profile icon in the top right, select "Subscriptions," and you'll see the same list. This method is useful if you want to cancel or change a subscription without picking up the remote.
Key Takeaways
- Your Roku subscriptions appear in one place: the Subscriptions section on your Roku device's home screen or in your Roku account online.
- The Subscriptions menu shows your billing date and price for each service, so you can see exactly what you're paying and when.
- You can manage subscriptions from your TV remote or from roku.com on any computer or phone.
- Canceling a subscription through Roku stops the charge when ready, but you may lose access to that service right away depending on the provider's policy.
- Some subscriptions you buy outside Roku (like through Apple TV or Amazon Prime Video) won't appear in your Roku Subscriptions list because they're billed separately.
Understanding subscriptions you bought through Roku versus elsewhere
Roku has two types of subscriptions: ones you buy directly through the Roku Channel Store, and ones you buy through other platforms that happen to work on your Roku device. Only the first type shows up in your Roku Subscriptions list.
If you bought Disney+ through the Roku Channel Store, it appears in your Subscriptions menu and Roku handles the billing. If you bought Disney+ directly from Disney's website or through Amazon Prime Video, you won't see it listed in Roku's Subscriptions section — you'd manage that subscription through Disney or Amazon instead. Both versions work on your Roku device, but they're billed and managed in different places.
This matters because if you're trying to find a subscription you know you have, checking the Roku Subscriptions menu might not show it. If it's not there, the subscription is likely billed through a different platform. You'd cancel it where you bought it, not through Roku.
How to cancel a Roku subscription
To stop paying for a subscription through Roku, go to Home → Subscriptions on your device, find the service you want to cancel, and select it. You'll see a "Manage Subscription" or "Cancel" button. Select it, confirm the cancellation, and the charge stops.
Timing matters: most services stop charging you when ready after you confirm the cancellation, but your access to the service may end right away or at the end of your current billing period, depending on the provider. Disney+, for example, usually cuts off access when ready. Other services let you keep watching until your paid period ends. The cancellation screen usually tells you when you'll lose access.
If you cancel and then change your mind, you can resubscribe through the same Subscriptions menu. There's no penalty for canceling and coming back later — you just start a new billing cycle.
Checking your billing history and payment method
To see what you've been charged for Roku subscriptions, log into roku.com on a computer or phone, click your profile icon, and select "Billing." You'll see a list of charges with dates and amounts. This is useful if you want to verify a charge or track spending over time.
Your payment method — the credit card or account Roku charges — is also in the Billing section. You can update it there if your card expires or you want to use a different one. Changes take effect on your next billing date.
If you see a charge you don't recognize, check the date against your Subscriptions list. Sometimes a charge appears a day or two before the subscription shows as active, or a subscription may have renewed without you realizing it was still active. If something looks wrong, contact Roku support through roku.com with the charge date and amount.
Why a subscription might not appear in your list
The most common reason a subscription doesn't show up is that you bought it somewhere other than Roku. If you subscribed through the service's own website, through Amazon Prime Video, Apple TV, or another platform, Roku doesn't manage it — even though you can watch it on your Roku device.
Another possibility is that the subscription already ended. If your billing date has passed and you didn't renew, it drops off the Subscriptions list. You can always resubscribe if you want to start again.
Occasionally, a subscription might take a few minutes to appear after you first buy it. If you just subscribed and don't see it yet, wait a few minutes and refresh the page or restart your Roku device. If it still doesn't show after an hour, contact the service's support team — the issue is usually on their end, not Roku's.
Managing subscriptions across multiple Roku devices
If you have more than one Roku device in your home, all subscriptions tied to your Roku account work on every device. You don't buy them separately for each TV or stick. When you log into your Roku account on a new device, your subscriptions come with you automatically.
This also means if you cancel a subscription, it stops working on all your Roku devices at once. If you want one person in your household to have access to a service but not another, you'd need to set up separate Roku accounts — but that also means separate subscriptions and separate billing.
If you share a Roku account with family members and want to track who's using what, Roku doesn't offer detailed usage reports by person. You can see what subscriptions are active on the account, but not who watched what or when.
Frequently Asked Questions
Can I see all my subscriptions in one place if I use multiple streaming platforms?
No. Roku only shows subscriptions you bought through the Roku Channel Store. If you also subscribe through Amazon Prime Video, Apple TV, Disney's website, or other platforms, those won't appear in your Roku Subscriptions list. You'd need to check each platform separately to see everything you're paying for across all services.
What happens to my subscription if I factory reset my Roku device?
Your subscriptions stay active and keep charging you. A factory reset erases the device's settings and apps, but it doesn't cancel your Roku account or subscriptions. When you log back into your Roku account on that device or any other Roku device, your subscriptions reappear automatically.
Can I share my Roku subscriptions with someone who doesn't live with me?
Technically, yes — if you give them your Roku account login, they can access your subscriptions on their device. However, most subscription services' terms of service restrict sharing to people in your household. Roku and the individual services don't actively police this, but they reserve the right to limit or cancel accounts they believe are being shared outside a household.
Why am I being charged for a subscription I thought I canceled?
The most common reason is that the cancellation didn't go through. Go back to Home → Subscriptions and check if the service is still listed. If it is, try canceling again. If it's not listed but you're still being charged, check your billing history to see the exact charge date, then contact Roku support with that information. They can investigate whether the cancellation failed or if there's a billing error.
Do I need a Roku subscription to use my Roku device?
No. Your Roku device itself is free to use. You only pay for individual streaming services like Disney+, Max, or Paramount+ if you want to watch them. Roku also offers free, ad-supported channels you can watch without any subscription at all.