Disney Plus bundles with Verizon Fios and 5G Home Internet
Verizon includes Disney Plus at no extra cost with two internet and TV services: Fios Quantum Gateway (their fiber internet and TV bundle) and 5G Home Internet (their wireless home broadband). You do not buy Disney Plus separately when you have either service — it comes as part of your monthly bill.
The bundle includes the standard Disney Plus plan with ads. If you want the ad-free version, you pay Verizon the difference between the two tiers each month. Verizon also bundles Disney Plus with Hulu and ESPN Plus as a three-service package on some plans, though the exact bundle depends on which Fios or 5G plan you choose.
If you have Verizon wireless service only (a phone plan, not home internet), Disney Plus is not included and you would need to pay for it separately through Disney's website or app.
Key Takeaways
- Disney Plus comes free with Fios Quantum Gateway and 5G Home Internet plans, but not with Verizon wireless phone plans alone.
- The bundle includes the ad-supported version of Disney Plus; upgrading to ad-free costs extra through Verizon.
- Some Fios plans bundle Disney Plus with Hulu and ESPN Plus as a three-service package.
- You set up Disney Plus through your Verizon account online or in the Verizon app, not through Disney directly.
How to set up Disney Plus on your Verizon account
Log into your Verizon account at verizon.com or open the My Verizon app on your phone or tablet. Go to the section labeled "Add-ons" or "Manage Services" (the exact name varies by app version). Look for Disney Plus in the list of available services and select it to turn it on.
If you already have Fios or 5G Home Internet, Disney Plus should already be active on your account — you do not need to turn it on. Check your Verizon bill to confirm it is listed there. If it is not showing, contact Verizon customer service at 611 from a Verizon phone or 908-559-4899 to have them set up it.
Once Disney Plus is active on your Verizon account, you can watch it on any device: your TV through the Fios set-top box, your phone or tablet through the Disney Plus app, or your computer through the Disney Plus website. You will use your Verizon login credentials to sign in.
Signing in to Disney Plus with your Verizon account
Open the Disney Plus app or go to disneyplus.com on your computer. Select "Sign in with Verizon" or look for a Verizon login option. Enter your Verizon username and password — the same ones you use for your My Verizon account.
If you do not see a Verizon sign-in option, you may be on a device that does not support Verizon authentication. In that case, create a separate Disney Plus account using your email address, then contact Verizon to link it to your Verizon account. Verizon can do this over the phone or through your online account.
Watching Disney Plus on your Fios TV box
If you have Fios Quantum Gateway, Disney Plus appears as a tile or channel in your TV guide and on-demand menu. Press the Home button on your Fios remote, then navigate to the Disney Plus app using the arrow buttons. Select it and you will be signed in automatically through your Fios account.
You do not need to enter a password on your TV — Fios recognizes that Disney Plus is part of your service and logs you in. If the Disney Plus app does not appear on your Fios box, restart the box by unplugging it for 30 seconds, then plugging it back in. If it still does not show after a restart, call Verizon at 611 or 908-559-4899.
Upgrading to ad-free Disney Plus through Verizon
The Disney Plus plan included with Verizon has ads. To remove ads, log into your Verizon account online or in the My Verizon app, go to "Manage Services" or "Add-ons," find Disney Plus, and select the option to upgrade to the ad-free tier. Verizon will charge you the monthly difference between the two plans on your next bill.
The price difference varies depending on what Disney Plus charges for each tier at the time you upgrade. You can also manage this upgrade directly through the Disney Plus app by selecting your profile, going to "Account," and choosing the ad-free plan — Verizon will bill you through your existing payment method on file.
What to do if Disney Plus is not showing on your Fios box
Restart your Fios set-top box by unplugging it for 30 seconds and plugging it back in. Wait two to three minutes for it to fully boot up. Once it restarts, check your TV guide again to see if the Disney Plus app now appears.
If the app still does not show, log into your Verizon account online and confirm that Disney Plus is listed as active under your services. If it shows as active but is not on your TV, the issue is likely with the box itself. Call Verizon at 611 from a Verizon phone or 908-559-4899 to have a technician troubleshoot the connection between your account and your box.
Switching from a Verizon Disney Plus bundle to a standalone Disney Plus plan
If you cancel your Fios or 5G Home Internet service, your Disney Plus access through Verizon ends. You can then sign up for Disney Plus directly through Disney's website or app as a separate subscription if you want to keep watching.
When you cancel Verizon service, make note of your Disney Plus login credentials before the cancellation takes effect. Once your Verizon service is gone, you will no longer be able to sign in with your Verizon account, so you will need to create a new Disney Plus account or link an existing one to a different email address.
Frequently Asked Questions
Does Verizon wireless phone service include Disney Plus?
No. Disney Plus is only included with Fios Quantum Gateway (fiber internet and TV) and 5G Home Internet. A Verizon phone plan alone does not include it. You would need to pay for Disney Plus separately through Disney if you only have wireless service.
Can I watch Disney Plus on multiple devices at the same time with Verizon?
Yes. Disney Plus allows multiple streams depending on your plan. With the standard ad-supported plan, you can typically watch on four devices at once. Check your Disney Plus account settings to see how many simultaneous streams your plan allows.
What happens to my Disney Plus if I change my Verizon plan?
If you stay with Fios or 5G Home Internet but switch to a different plan within those services, Disney Plus remains active. If you downgrade to a plan that does not include Disney Plus, Verizon will notify you before the change takes effect. You can then choose to pay for it separately or cancel it.
Can I use my Verizon login to sign in on someone else's device?
Yes, you can sign in with your Verizon credentials on any device. However, Disney Plus has limits on how many devices can stream at the same time from one account. If someone else is already watching on another device, you may not be able to start a new stream until they finish.
Is the Disney Plus bundle the same price as buying Disney Plus alone?
The ad-supported Disney Plus plan is included at no extra cost with Fios and 5G Home Internet, so you are not paying separately for it. If you upgrade to the ad-free version, Verizon charges you the difference between the two tiers. Prices vary by plan and change over time, so check your Verizon bill or account for the exact amount.