How to Turn On Closed Captions on Disney Plus

How to enable captions on Disney Plus

Closed captions on Disney Plus turn on through your account settings or during playback. The method depends on whether you want captions on by default for all shows and movies, or just for what you are watching right now. Disney Plus offers captions in multiple languages, and you can change the style, size, and background to suit your needs.

The fastest route is to turn on captions while a show is playing: press the CC button on your remote or look for the caption icon during playback. If you want captions on automatically every time you watch, you can set that in your account preferences so you never have to turn them on again.

Key Takeaways

You can turn captions on during playback by pressing the CC button on your remote or selecting the caption icon on screen.
To make captions appear automatically on every show and movie, go to your account settings and enable captions in your preferences.
Disney Plus offers captions in English, Spanish, French, and other languages depending on the title.
You can customize caption appearance — size, font, background color — through your device settings or Disney Plus display options.
Captions work on all Disney Plus devices: phones, tablets, computers, smart TVs, and streaming devices like Roku and Fire Stick.

Turning captions on during playback

When you are watching a show or movie, captions appear within seconds. On a TV remote, look for a button labeled CC or Subtitles — press it once to turn captions on, press again to turn them off. On a phone or tablet, tap the screen during playback to bring up the player controls, then tap the caption or speech bubble icon. On a computer, the caption icon appears in the bottom right corner of the video player.

If you do not see a caption button, the title may not have captions available in your region or language. Disney Plus adds captions to new releases over time, so a show without captions today may have them in a few weeks. You can check whether a specific title has captions by looking at the details page before you start watching.

Setting captions to turn on automatically

If you want captions on for everything you watch, set them in your account settings so you never have to turn them on manually. On a phone or tablet, open the Disney Plus app, tap your profile icon, select Settings, then look for Captions or Accessibility. On a computer, go to your account menu, select Settings, and find the Captions section. On a smart TV or streaming device, navigate to your profile, select Settings, and look for Captions or Display options.

Once you find the captions setting, you will see options like "Off," "On," or "Auto." Choose "On" to have captions appear by default. Some devices let you set captions to "Auto" — this means captions will turn on if you have them enabled in your system accessibility settings, but will stay off if your device accessibility settings have them disabled. This is useful if you share your account with people who do not use captions.

Choosing caption language and style

Disney Plus shows captions in the language of the audio track by default. If a show has audio in English, captions will be in English. If you switch the audio to Spanish, captions switch to Spanish as well. Some titles offer captions in multiple languages even when the audio is only in one language — you can change the caption language separately from the audio language.

To change caption language, open the playback menu during a show. On a TV, press the options or menu button on your remote. On a phone or tablet, tap the screen and look for a settings or gear icon. On a computer, click the settings icon in the bottom right of the player. Look for a Captions or Subtitles option, and you will see a list of available languages. Select the one you want, and captions will switch when ready.

You can also customize how captions look. On most devices, go to your system accessibility settings — not Disney Plus settings — to change caption size, font, background color, and text color. On an iPhone or iPad, go to Settings, then Accessibility, then Captions and Text. On Android, go to Settings, then Accessibility, then Captions. On a computer, the options are usually in your browser or operating system settings. Changes you make in your system settings will carry over to Disney Plus and most other apps.

Troubleshooting captions that are not working

If captions are not appearing even though you turned them on, first check whether the title has captions available. Not every show or movie on Disney Plus has captions — older content and some international titles may not. Look at the show's details page; if captions are available, it will say "CC" or "Subtitles available" near the title.

If captions should be available but are not showing, try closing the app completely and opening it again. On a phone or tablet, swipe the app away from your recent apps list. On a computer, close the browser tab and open Disney Plus fresh. If you are using a streaming device like Roku or Fire Stick, restart the device by unplugging it for 30 seconds, then plugging it back in. Log back into Disney Plus and try the show again.

If captions still do not appear, check your internet connection — a weak connection can sometimes prevent captions from loading. Switch to a stronger Wi-Fi network if you can, or move closer to your router. If you are on a phone or tablet, try turning off Wi-Fi and using mobile data instead, or vice versa. If the problem continues, sign out of your Disney Plus account, sign back in, and try again.

Captions on different Disney Plus devices

The steps to turn on captions vary slightly by device, but the feature works the same way everywhere. On a Samsung, LG, or other smart TV with Disney Plus built in, use your remote to navigate to Settings within the app, then find Captions. On a Roku, Fire Stick, Apple TV, or Chromecast, open Disney Plus, go to your profile settings, and look for Captions or Accessibility options. On PlayStation or Xbox, open the app, access your account menu, and select Settings.

If you are watching on multiple devices, your caption preference may not carry over between them. For example, if you turn on captions on your phone, they may be off when you start watching on your TV. You may need to set captions separately on each device. However, if you set captions to "On" in your Disney Plus account settings (not your device settings), they should turn on automatically across all your devices.

When captions are not available for a title

Some Disney Plus titles do not have captions, especially older films, international content, or very recent releases. If a show or movie you want to watch does not have captions, you have a few options. First, check back in a few weeks — Disney Plus regularly adds captions to titles that did not have them before. Second, look for a similar title that does have captions; Disney Plus has thousands of shows and movies with captions available.

If you need captions for a specific title that does not have them, you can contact Disney Plus support through the app or website to request that captions be added. While there is no may provide they will add captions to every title, Disney Plus does track these requests and prioritizes titles with high demand. In the meantime, some titles may have audio descriptions instead, which is a separate feature that describes what is happening on screen for people who are blind or have low vision.

Frequently Asked Questions

Can I turn captions on for just one profile on my account?

Yes. If you share your Disney Plus account with family members, each profile has its own caption settings. Go to your profile, select Settings, and turn captions on or off for just that profile. Other people using different profiles will not be affected by your choice.

Do captions work on all devices, or just some?

Captions work on phones, tablets, computers, smart TVs, and streaming devices like Roku and Fire Stick. However, not every title has captions available, and some older devices may have limited caption support. Check your device's Disney Plus app to see if the caption button appears during playback.

Can I change the color and size of captions?

Yes, but the settings are usually in your device's system accessibility menu, not in Disney Plus itself. On iPhone, go to Settings > Accessibility > Captions and Text. On Android, go to Settings > Accessibility > Captions. On a computer or TV, look for caption settings in your system preferences. Changes you make there will explore to Disney Plus and other apps.

What languages are captions available in?

Disney Plus offers captions in English, Spanish, French, German, Italian, Portuguese, Dutch, and other languages depending on the title. The available languages depend on which audio tracks the show or movie has. You can change the caption language separately from the audio language during playback.

Why do some shows have captions but others do not?

Disney Plus adds captions over time, especially for newer releases and international content. Older films and some licensed shows may not have captions yet. If a title you want to watch does not have captions, check back in a few weeks, or contact Disney Plus to request that captions be added.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.