How to remove your Disney Plus PIN

To remove a PIN from Disney Plus, go to your account settings, select "Parental Controls," and turn off the PIN requirement. The exact steps depend on whether you're using the Disney Plus website, a mobile app, or a streaming device — but the principle is the same across all of them. You'll need to know your current PIN to disable it.

Disney Plus uses PINs to restrict access to content rated above a certain level, or to lock the entire account. If you set a PIN and now want to remove it, you have the option to do so at any time. The process takes less than a minute once you're logged in.

Key Takeaways

  • You must know your current PIN to remove it — Disney Plus will ask you to enter it before allowing you to turn off parental controls.
  • On the website or mobile app, go to Account Settings, then Parental Controls, and toggle off the PIN requirement.
  • On streaming devices like Roku, Fire TV, or Apple TV, the path is similar but accessed through the app's settings menu rather than a web browser.
  • Removing the PIN takes effect when ready — there is no waiting period or confirmation email.
  • If you forget your PIN, you will need to reset your Disney Plus password to regain access to parental controls settings.

Removing a PIN on the Disney Plus website

Log into your Disney Plus account on a web browser. Click the profile icon in the top right corner and select "Account." From there, look for "Parental Controls" in the left-hand menu. Click on it.

Disney Plus will ask you to enter your current PIN. Type it in and click "Continue." Once verified, you'll see the option to turn off parental controls entirely, or to adjust which content ratings require a PIN. To remove the PIN completely, toggle off the parental controls switch. The change saves when ready.

Removing a PIN on the Disney Plus mobile app

Open the Disney Plus app on your phone or tablet and tap the profile icon at the bottom right of the screen. Select "Account" or "Settings" (the label varies by device). Scroll down until you see "Parental Controls."

Tap "Parental Controls" and enter your current PIN when prompted. Once verified, toggle off the parental controls switch to remove the PIN requirement. On some devices, you may see a confirmation message; tap "Turn Off" or "Confirm" to complete the removal. The change takes effect right away.

Removing a PIN on streaming devices

On Roku, Fire TV, Apple TV, or other streaming devices, open the Disney Plus app and navigate to the settings menu. This is usually found by pressing the menu button on your remote or by looking for a gear icon within the app. Select "Account" or "Settings."

Find "Parental Controls" in the menu. You'll be asked to enter your PIN. Once you do, you can toggle off parental controls to remove the PIN. The exact button labels and menu structure vary slightly between devices, but the flow is always: Settings → Account → Parental Controls → Enter PIN → Turn Off.

What happens if you forget your PIN

If you can't remember your PIN, you cannot access the parental controls settings to remove it. Disney Plus does not have a "forgot PIN" recovery option. Instead, you'll need to reset your Disney Plus account password.

To reset your password, go to the Disney Plus login page and click "Forgot Password." Follow the prompts to verify your identity using your email address. Once you've reset your password and logged back in, you'll be able to access parental controls and enter your PIN. If you still don't remember the PIN, you can contact Disney Plus customer service — they can help you reset parental controls on your account, though you may need to verify your identity.

The difference between removing a PIN and changing it

Removing a PIN turns off parental controls entirely, meaning anyone with access to your account can watch any content, regardless of rating. Changing a PIN keeps parental controls active but replaces your old PIN with a new one.

If you want to keep parental controls but use a different PIN, look for a "Change PIN" option in the Parental Controls menu instead of toggling the controls off. This option appears in the same location where you'd remove the PIN, but it lets you set a new one without disabling the feature.

When to remove a PIN and when to keep it

Remove your PIN if you live alone, don't share your account with children, or want unrestricted access to all content on Disney Plus. Keep your PIN if you share your account with family members and want to prevent them from watching mature content or accessing certain profiles.

You can also set different PINs for different profiles on the same account. For example, you might require a PIN for a child's profile but not for your own. This gives you flexibility — you don't have to choose between full access and no access for everyone.

Frequently Asked Questions

Can I remove a PIN without knowing the current one?

No. Disney Plus requires you to enter your current PIN before you can remove it. If you've forgotten it, you'll need to reset your account password first, then contact Disney Plus support to reset your parental controls.

Will removing the PIN affect other profiles on my account?

It depends on how you set up parental controls. If you enabled a PIN for the entire account, removing it affects all profiles. If you set a PIN for a specific profile only, removing it affects only that profile. You can manage each profile's PIN separately in the Parental Controls menu.

Does Disney Plus send a confirmation email when I remove a PIN?

No. The change takes effect when ready with no email notification. If you're concerned about account security, you can check your account activity in the Account Settings to see when the change was made.

Can I remove a PIN on one device but keep it on another?

No. Parental controls are tied to your account, not to individual devices. Removing a PIN removes it across all devices where you're logged in. The change syncs within a few minutes.

What if my child knows the PIN and I want to change it without them finding out?

You can change your PIN to a new one that only you know. Go to Parental Controls, enter your current PIN, and select "Change PIN" instead of removing it. Set a new PIN that your child won't guess. This keeps parental controls active while securing them with a code only you know.