Turn off subtitles in three steps on any device

To remove subtitles on Disney Plus, open a video that is currently playing with captions on, then look for the CC icon (closed captions) in the player controls at the bottom right of the screen. Click or tap that icon once to turn subtitles off. The icon will no longer be highlighted, and the text will disappear from the bottom of the screen.

The exact location of the CC button varies slightly depending on whether you are watching on a phone, tablet, computer, or TV, but the principle is the same across all devices. If you do not see the CC button when ready, move your mouse or tap the video to wake up the player controls—they often hide after a few seconds of inactivity.

Once you turn subtitles off for one video, Disney Plus will remember your choice for future videos on that same device and account. You do not have to repeat this step every time you start a new show or movie.

Key Takeaways

  • The CC (closed captions) button appears in the bottom right corner of the video player and toggles subtitles on and off with a single click or tap.
  • Your subtitle preference is saved per device, so turning them off once means they stay off for all future videos on that device unless you turn them back on.
  • If the player controls are hidden, move your mouse or tap the screen to make them visible again.
  • Disney Plus offers multiple subtitle languages and styles; the CC button controls whether any subtitles appear at all, regardless of language.
  • Some content may not have subtitles available, in which case the CC button will be grayed out or absent.

Finding the CC button on different devices

On a computer or laptop, play any video and look at the bottom right corner of the video player. You will see several icons in a row: a speaker icon for volume, a gear icon for settings, a rectangle icon for fullscreen, and the CC icon. The CC button looks like a small box with lines inside it, meant to represent text. Click it once to toggle subtitles off.

On a phone or tablet, the CC button is in the same location—bottom right of the player—but you may need to tap the video first to make the controls appear. Once the controls show up, tap the CC icon. If you are holding your device in portrait mode (vertical), the button may be slightly harder to spot because the player is narrower, but it is still in the bottom right corner.

On a smart TV or streaming device (Roku, Apple TV, Fire Stick, Chromecast), use your remote to highlight the CC button. The button is usually in the bottom right area of the player controls, though some TV remotes require you to press a specific button (like "Options" or "Menu") to reveal subtitle controls. Check your remote's manual if the standard CC button does not appear.

What happens when subtitles are off

When you turn off subtitles by clicking the CC button, all text at the bottom of the screen disappears when ready. You will hear the dialogue and sound effects but see no written words. This setting applies only to that device and account—if you watch Disney Plus on a different phone, tablet, or computer, subtitles may still be on there unless you turn them off on that device too.

If you change your mind and want subtitles back, straightforward click or tap the CC button again. The same subtitle language you were watching before will turn back on. You can toggle subtitles on and off as many times as you want during a single video without affecting your overall account settings.

Choosing a different subtitle language instead of turning them off

If you want to keep subtitles but change the language, do not use the CC button. Instead, look for a settings icon (usually a gear symbol) in the bottom right corner of the player, next to or near the CC button. Click or tap the settings icon, then look for an option labeled "Subtitles," "Captions," or "Audio and Subtitles."

A menu will appear showing all available subtitle languages for that video. Select the language you want, and the subtitles will switch to that language when ready. You can change the language as many times as you want during playback. If you want to turn subtitles off entirely from this menu, look for an option that says "Off" or "None" at the top of the language list.

When the CC button is grayed out or missing

Some videos on Disney Plus do not have subtitles available. When this happens, the CC button will appear grayed out (lighter in color) or may not appear at all. This is not a technical problem—it means Disney Plus straightforward does not have subtitle files for that particular video. There is no way to add subtitles to content that does not have them.

This is most common with older movies, some international content, or certain behind-the-scenes features. If you need subtitles for a specific video and they are not available, you can contact Disney Plus support through the app or website to request that subtitles be added, though there is no may provide they will be.

Troubleshooting: subtitles stay on even after clicking CC

If you click the CC button but subtitles do not turn off, first try refreshing the video. Pause the video, wait a few seconds, and press play again. If subtitles are still on, try closing the Disney Plus app completely and reopening it. This clears any temporary glitches that might be preventing the CC button from working.

If subtitles still will not turn off after refreshing, try signing out of your Disney Plus account and signing back in. This resets your session and often fixes button-response problems. If the issue continues after that, the problem may be with your device or internet connection rather than Disney Plus itself. Restart your device and try again.

Frequently Asked Questions

Will turning off subtitles on one device turn them off on all my devices?

No. Your subtitle preference is saved separately for each device you use. If you turn off subtitles on your phone, they may still be on when you watch on your TV or computer. You will need to turn them off on each device individually if you want subtitles off everywhere.

Can I turn off subtitles for all Disney Plus videos at once, instead of one at a time?

Disney Plus does not have a global setting to turn off subtitles for your entire account. You must toggle the CC button off for each video you watch. However, once you turn them off on a specific device, they stay off for all future videos on that device until you turn them back on.

What is the difference between the CC button and the settings menu for subtitles?

The CC button turns all subtitles on or off. The settings menu (gear icon) lets you choose which language the subtitles appear in, adjust the text size, or change the background color. Use CC to remove subtitles entirely; use settings to customize how they look.

Why do some videos have the CC button grayed out?

A grayed-out CC button means that video does not have subtitle files available in any language. Disney Plus did not produce or obtain subtitles for that content. You cannot turn on subtitles for videos that do not have them.

If I turn off subtitles, will I miss important dialogue?

No. Turning off subtitles only removes the written text at the bottom of the screen. You will still hear all dialogue, music, and sound effects through your speakers or headphones. Subtitles are an optional aid for people who want to read along or who have difficulty hearing.