How to turn off parental controls on Disney Plus

To remove parental controls on Disney Plus, you need to go into your account settings, find the Parental Controls section, and turn off the feature or delete the PIN you set. The exact steps depend on whether you're using the Disney Plus app on a phone or tablet, a web browser, or a streaming device like Roku or Apple TV. Disney Plus does not let you remove parental controls from the app itself — you have to use the website or the device's settings menu.

If you've forgotten the PIN you created, you'll need to reset it through your Disney Plus account. This requires access to the email address linked to your account. Once you reset the PIN, you can then disable parental controls entirely.

Key Takeaways

  • Parental controls on Disney Plus are managed through your account settings on the website or through your device's app settings, not through the streaming menu.
  • You will need either the PIN you originally set or access to your account email address to make changes to parental control settings.
  • Different devices (phone, web browser, Roku, Fire Stick, Apple TV) have slightly different paths to reach parental controls, but all require you to enter your PIN first.
  • Once you turn off parental controls, all content on Disney Plus becomes available to anyone using that profile without restriction.

Removing parental controls on a web browser

Open Disney Plus in a web browser and sign into your account. Click on your profile icon in the top right corner and select "Account" from the dropdown menu. Look for a section labeled "Parental Controls" — on some accounts this appears under "Profile & Parental Controls" or similar wording.

Click on "Parental Controls" and you'll be asked to enter the PIN you created. Type in the four-digit PIN. Once you've entered it correctly, you'll see options to change your content rating or turn off parental controls entirely. Select the option to disable parental controls, then confirm your choice. The change takes effect when ready.

Resetting your PIN if you don't remember it

If you can't remember the PIN, go to the Disney Plus website and sign into your account. Navigate to Account settings and find Parental Controls. Instead of entering the PIN, look for a link or button that says "Forgot PIN" or "Reset PIN" — the exact wording varies.

Click that link and Disney Plus will send a verification email to the address associated with your account. Open that email and follow the link inside. You'll be asked to create a new PIN. Once you've set a new PIN, go back to Parental Controls settings, enter your new PIN, and disable the feature.

Turning off parental controls on phone and tablet apps

On iPhone, iPad, or Android devices, you cannot manage parental controls directly from the Disney Plus app. Instead, open a web browser on your phone or tablet, go to DisneyPlus.com, and follow the same steps as the web browser method above. Sign in, go to Account, find Parental Controls, enter your PIN, and disable the feature.

After you've disabled parental controls on the website, close the Disney Plus app completely and reopen it. The app will sync with your account settings and parental controls will be off. If the app still shows restrictions, try signing out of the app, waiting a few seconds, and signing back in.

Removing parental controls on streaming devices

On Roku, Amazon Fire Stick, Apple TV, or Google TV, the process starts in the Disney Plus app itself. Open the app and go to Settings (usually found in the menu or by pressing the menu button on your remote). Look for "Parental Controls" or "Restrictions" in the Settings menu. Select it and enter your PIN when prompted.

Once you've entered the PIN, you'll see options to adjust content ratings or turn off parental controls. Choose to disable parental controls and confirm. On some devices, you may also need to go into your device's own system settings and check if Disney Plus has restrictions set there — for example, on Apple TV, check Settings > Screen Time if parental controls are still active in the app.

What happens after you disable parental controls

Once parental controls are off, anyone who uses your Disney Plus account or profile will be able to watch all content available on the service, including mature ratings. There is no content filter or age restriction. If you share your account with children and want to keep some content restricted, you should create a separate profile for them instead of disabling parental controls entirely.

To create a child profile, go to Account settings on the website, find "Profiles," and add a new profile. You can set the maturity rating for that profile independently. This way, your main account has no restrictions while a child's profile remains filtered.

Frequently Asked Questions

Can I remove parental controls without knowing the PIN?

No, you need either the original PIN or access to your account email to reset it. If you don't have either, contact Disney Plus customer service through the website. They can verify your identity and help you regain access to your account settings.

Will removing parental controls affect other people's profiles on my account?

No. Parental controls are set per profile, not for the entire account. If you have multiple profiles, you can disable parental controls on your profile while keeping them active on a child's profile. Each profile has its own PIN and content restrictions.

What if parental controls are still showing after I disabled them?

Wait a few minutes for the change to sync across all your devices. If you're using an app, close it completely and reopen it. If the restriction persists, try signing out of your account entirely, waiting 30 seconds, and signing back in. If it still doesn't work, check your device's system settings to see if parental controls are set at the device level rather than in the Disney Plus app.

Can I set parental controls to allow only certain ratings instead of turning them off completely?

Yes. In the Parental Controls section, instead of disabling the feature, you can adjust the content rating slider to allow higher-rated content. You can set it to allow TV-14, TV-MA, or other ratings without turning off parental controls entirely. This keeps the PIN requirement in place if someone tries to watch restricted content.